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ServiceTitan vs Smart Service

Updated January 15, 2026

ServiceTitan vs Smart Service: Which is best for you?

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1 million+ businesses helped
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Starting Price

Pricing available upon request

$1.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Job Tracking
4.89
Project Management
4.83
Real-time Scheduling
4.58
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Service History
4.83
Billing & Invoicing
4.83
Scheduling
4.40
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Integrations
Sage Intacct
Sage Intacct
ClearPathGPS
ClearPathGPS
QuickBooks Online Advanced
QuickBooks Online Advanced
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Google Calendar
Google Calendar
Dropbox Business
Dropbox Business
QuickBooks Online
QuickBooks Online
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Pros / Cons
  • ServiceTitan has significantly improved our business operations by streamlining scheduling, dispatching, invoicing, and reporting into one powerful platform.
  • Then, when you onboard you realize there are large gaps in its capability especially around a showrooms and writing custom estimates.
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  • At first it was tough to get our techs to use this digital software over the old log books and notes being entered to system by the boss, but within a week the techs were realizing the increase in productivity and by the end of the quarter saw the payout in commissions.
  • Expensive, they changed the contract on us after paying 5K+ for mobile user accounts wit the promise not to pay monthly, they decided to start charging monthly fee
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Ease-of-Use
4.1/ 5
Highest performing feature
in the comparison
4.2/ 5
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.2/ 5
Customer Support
4/ 5
Highest performing feature
in the comparison
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.2/ 5
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
204 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad