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Arketa

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Arketa

Arketa 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Arketa
Arketa
4.4
(86)

Pricing

Pricing available upon request

About Arketa

Arketa is a comprehensive solution designed specifically for wellness business owners, offering a single dashboard to manage various aspects of their studios. With Arketa, users can sell a wide range of offerings, including group classes, appointments, events, retreats, on-demand content, courses, and digital products, directly from their own branded website. The platform aims to save time and simplify operations with streamlined check-ins, automated workflows for payments and marketing, and a mobile-first approach that caters to both studio owners and customers. Additionally, Arketa allows users to create branded apps or custom websites for effective marketing and customer retention.

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Arketa User Interface

0
0
1

Arketa Pricing and Plans

Free Trial
Free Version

Studio

Pricing available upon request

No plan information available

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    Arketa Features

    • Popular features found in Fitness
      Attendance Tracking
      Billing & Invoicing
      Calendar Management
      Class Management
      Communication Management
      Customer Database
      Employee Management
      Marketing Automation
      Online Booking
      Payment Processing
      Registration Management
    • More features of Arketa
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      API
      Attendance Management
      Automated Scheduling
      Booking Management
      Class Scheduling
      Client Management
      Client Portal
      CRM
      Customer Accounts
      Customizable Branding
      Customizable Forms
      Customizable Templates
      Discount Management
      Electronic Payments
      Email Marketing
      Event Management
      Facility Scheduling
      For Gyms
      For Yoga/Pilates Studios
      Instructor Management
      Inventory Management
      Lead Management
      Member Communication
      Membership Management
      Multi-Location
      Recurring/Subscription Billing
      Reminders
      Reporting & Statistics
      Self Check-In/Check-Out
      SMS Messaging
      Third-Party Integrations
      Wait List Management
      Website Integration

    Arketa Integrations

    Zoom Workplace
    Zoom Workplace
    Integration rated 4.7 from 11 reviews
    Stripe
    Stripe
    Integration rated 4.8 from 10 reviews
    Mailchimp
    Mailchimp
    Integration rated 4.6 from 10 reviews
    HubSpot CRM
    HubSpot CRM
    Twilio
    Twilio
    Klaviyo
    Klaviyo

    See all 10 integrations

    Arketa User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    72%

    4

    12%

    3

    6%

    2

    2%

    1

    8%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.3

    Customer support

    4.3

    Functionality

    4.2

    Hakim's profile
    Hakim N.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 12 months

    Reviewed January 2023

    Arketa is the best solution for our business

    5

    Our experience has been nothing but stellar. We switched from a different studio management software and everything has been so much easier to run since switching.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    The ability to let the customer choose the price they pay for each service.
    Cons:
    The backend is still being updated but it will soon be much more user-friendly I'm sure! And it's still great in the meantime.

    Reasons for choosing Arketa

    Ultimately it was the customer service and familiarity with the industry that made us choose Arketa.

    Reasons for switching to Arketa

    We needed a software the could implement Pay From Your Heart.

    Read More

    VP
    Vera P.

    Verified reviewer

    Sports

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2025

    Above and beyond expectations

    5

    The team at Arketa has been exceptional, from our first intro call to all the setup calls we had it has gone without a hitch. All questions we had were promptly resolved and the team had amazing suggestions for the functionalities we were looking for. I've never felt dismissed and they were so patient in supporting us through the setup!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Arketa ticked all the boxes (and more) when it came to the functionalities we needed for our yoga studio but if I had to pick just one it would be the user interface. After having an account, customers can make purchases with one click and they have an easy overview of all packages in their account.
    Cons:
    There isn't anything we like less about the system, so far it has been perfect for us.

    Reasons for choosing Arketa

    Arketa offered superior functionality (e.g. compared to Team Up) at the best cost-value relationship (e.g. Mariana Tek which was way over our budget). The other platforms had what we needed on the surface but missed the mark on many of the functionalities we required such as on-demand library and being a system that had seamless integration with our website.

    Read More

    JH
    Jillian H.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed April 2025

    Revised Arketa Review, with Happy Ending!

    3

    FULL DISCLOSURE: I previously left an extremely negative Review here about my frustrations with the Arketa tech interface. I'm very happy to report that [sensitive content hidden], from the Arketa tech team, subsequently reached out to me and she has helped to resolve most of my outstanding tech issues, which involved the Zoom interface, automated confirmation emails to my clients, as well as some difficulties with clients logging on to their accounts. I have yet to resolve my problems with client invoicing, but I think that will be our next hurdle. Thank you [sensitive content hidden], for going the extra mile for me and helping to guide me through to a happy resolution!

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Very affordable Online Platform, for exercise instructors teaching both Private & Group Classes Online, and for building an On Demand Library. Stripe Payment Platform and Zoom interface. I LOVE that there is an option to choose the client paying the extra credit card fees when they book a class!
    Cons:
    I was automatically migrated to the new Arketa website from Sutra Pro (the previous iteration of Arketa) which I signed up for in 2022. I loved Sutra Pro-it was easy to use and quite intuitive. This will probably NOT be an issue for new Arketa users, but for me the changeover to Arketa was mind boggling! They have added many automations, but I really didn't understand how they were supposed to work, and there a re SO many choices! The new Arketa Dashboard is MUCH more complicated than Sutra Pro, and it is NOT very intuitive, at least for me! With the migration from Sutra Pro in 2024 to Arketa and as a longtime Member (from Sutra Pro days) I felt the tech support I personally needed was simply not there for me Yes, there is an online help chat line, and there are recorded instructional videos, but I found I would sit for hours with many different windows open on my computer, trying to "fix" my ongoing issues, as I followed the instructional videos. Sometimes it worked, other times it didn't. As with any new launch, there were some big missteps, including a tech mess-up with my (previously flawless) Zoom interface. With Arketa, many new Automations have been added, and although I worked very hard at updating my account I was really struggling with the lack of communication & support, until quite recently. FYI, although every user might not need it, I would be happy to pay a bit more for some personalized tech support and help! I'm happy to report that [sensitive content hidden], from the Arketa tech team, stepped up and reached out to me to help resolve most of my outstanding issues. I have now received the tech support I needed to navigate the (still rather confusing) dashboard. Thank you [sensitive content hidden]! You are terrific!

    Read More

    LM
    Lora M.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 6 months

    Reviewed April 2025

    So grateful for Arketa!

    5

    9/10 because there is room for a bit of improvement. That being said, we are SO GLAD we switched!!! Mariana Tek and Mindbody have NOTHING on Arketa.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use–intuitive! It's made admin, front desk/teacher, and customer support a breeze. And customer support has been a dream!
    Cons:
    We've requested a few features that will make some administrative tasks easier.

    Reasons for switching to Arketa

    Everything with MT and BB was a nightmare. If a feature didn't work properly, that suggested a workaround instead of fixing it. Most admin tasks took a million steps. Have one-off events? Good luck. Want your SMS automation to actually send? That's a joke. Expect to wait a long time for support and for the majority of responses to be gaslighting. Want to get out of their contract due to products not working properly (which is listed in the contract as a way to get out)? They won't release you even when they agree they can't fix what they falsely advertised. 0/10 recommend.

    Read More

    KL
    Karis L.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2025

    Love Arketa

    5

    Fantastic! I loved meeting everyone. I felt seen and heard by everyone we've met and like our business really matters to the team and the company. Arketa feels like we got a whole community of friends and support when we signed up. Other software companies seemed like talking heads with zero interest in our dream and without any passion towards the fitness industry. Just sales bro's bullsh*ting about powerful tech. With Arketa it felt like something just clicked. This is a company I want to do business with. From the beginning there was mutual respect and immediate connection. Arketa is truly a special company and I am so honored to be a part of it!!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I loved their attention to detail, their energy and that everyone we spoke to was a practitioner of Yoga or Pilates. [sensitive content hidden] and [sensitive content hidden] we both amazing. [sensitive content hidden] has been super helpful during our onboarding process. I feel like everyone we have met and or worked with we have connected with.
    Cons:
    There are some bugs in features that we ended up solving ourself. I think as a new software this always happens, I just hope it continues to get better as we move along with journey with Arketa.

    Reasons for choosing Arketa

    Arketa stood out as a human connection forward business. The team was diverse, unlike Momence which was just a bunch of tech bro's.

    Reasons for switching to Arketa

    We were on a free trial. We decided to switch after realizing the uniqueness of Arketa and their team.

    Read More

    CF
    Carl F.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed October 2024

    Dishonest from the first phone call

    1

    This is a dishonest company. They knew they planned on adding additional costs to the processing company's fees. When brought up they agreed to waive them, but this would only be for 1 year, then we'd have to deal with their excessive charges. Their fees they tack on weren't brought up until we started to transfer over to their system. At that point we told them we had no interest in dealing with them. It also turns out that their processing company, stripe, has a reputation for dropping customers who don't align with their political views (eg Rumble, Parlor and others).

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    There's nothing we saw in Arketa which was any better than any other CRM vendor.
    Cons:
    When they contacted us we told them we weren't interested in talking with any company until we went over processing fees. It's the only concern we have with our current CRM company, WellnessLiving. They assured us our rates would be lower with their processing company. However, what they do, unlike every other CRM company is tack on additional percentages to what the processing company charges, so any savings are evaporated. Their monthly fees are higher, but the overall cost would have been lower. They wasted my time and the time of my team members.

    Reasons for switching to Arketa

    The only reason we considered switch was to save money on the monthly credit card processing fees. What arketa fails to let you know is that they add additional fees onto the credit card processor's fees.

    Read More

    SB
    Susan B.

    Verified reviewer

    Sports

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2025

    Arketa is the BOMB.com

    5

    Perfect, and I mean that. I was dragging my feet trying knowing I needed a new website and scheduling platform but I was hesitant to start the process because no one company ever seems to have exactly what you want. I responded to an ad for Arketa on Instagram and set up a demo and was hooked immediately and THANK GOD for that, because it has been a god send.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Absolutely EVERYTHING!!! The web design platform is easy to use and incredibly robust in what it offers you. Setting up my account was easy as well, all the steps are easy to find and follow. The integration with ClassPass has been a game changer, as has all of the integrations with Google and Zoom. I can not say enough about how much I love Arketa and what it has done for my studio in just a short time.
    Cons:
    I have yet to find something that I don't like about this system.

    Reasons for switching to Arketa

    I viscerally hated Wellness Living so much that I never wanted to interact with it so the business really suffered.

    Read More

    AD
    Angela D.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2024

    Love Arketa!!

    5

    I've been a member for a few years now and I love that they are always so genuinely interested in helping and looking for ways to expand the platform. The customer service is always 10/10.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I love that Arketa is always working towards improvement. They are wonderful about welcoming feedback and it's been great to watch all of the changes over the years.
    Cons:
    Sometimes there's an update that I wish was already on the platform but Arketa is usually quick to implement those changes.

    Reasons for choosing Arketa

    Best on demand options for the price at the time

    Read More

    AV
    Amanda V.

    Verified reviewer

    Health, Wellness and Fitness

    Self-Employed

    Used weekly for less than 2 years

    Review source

    Reviewed December 2024

    Features of Arketa are great.

    5

    I feel like I have learned a lot, but have not event come close to implementing all that is offered through Arketa.

    Ratings Breakdown

    2
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    I like the variety of options they offer to help grow our business. From class sign ups to creating events, communities, and all the marketing options are great.
    Cons:
    I struggle with figuring out a lot of the technology pieces. Improved customer support (getting help when you are working on something versus waiting sometimes days to get a response would be helpful). I would even love to see options to get help one on one for ideas and support.

    Reasons for switching to Arketa

    More fitness specific options with Arketa and easier to set up and use.

    Read More

    MM
    Marlo M.

    Verified reviewer

    Recreational Facilities and Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2024

    Cease and Desist

    1

    When I started using Arketa in July 2023, it was smooth sailing for the first 7 months or so. Their customer support was responsive and i didn't have any major issues with the platform. Then in March 2024 they migrated to a new dashboard and s**** hit the fan. The new dashboard was a big mess! Classes would disappear all the time, and new classes would randomly be added to the schedule without my doing so. I tried to run my studio like this for two months, but it wasn't sustainable. I migrated to Momence in June 2024. After I migrated to Momence I sent a formal request that our information be completely deleted from their platform in appliance to GDPR standards. It has been 4 months since that request and people are still able to book our classes on Arketa without my consent. I had to send them a Cease and Desist letter for false advertisement and violation GDPR.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    I chose Arketa because our yoga studio offers sliding scale pricing and the platform was able to acomodate that functionality.
    Cons:
    Platform was not functional and I am still working to get us off their website after cancelling 4 months ago.

    Reasons for choosing Arketa

    Price, and good communication/customer service

    Read More

    Showing 1 - 10 of 86 Reviews

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