CivicPlus Community Development 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CivicPlus Community Development

4.8

(9)

Pricing

Pricing available upon request

About CivicPlus Community Development

Community Development is a mobile friendly, cloud-based, end-to-end software solution for managing your permitting, planning, licensing, code enforcement and fire & life safety inspections processes online. Developed by former building & code enforcement professionals like yourself, the software is naturally intuitive and easy to use.

Who Benefits from Using the Software? Local government staff and community members that deal with planning and zoning, performing inspections, issuing permits and business licenses, working with contractors, and processing code violations.

Whether your organization’s requirements are simple and straight-forward or more complex and far-reaching, our integrated yet independently modular offering allows us to tailor a solution that fits your needs.

Community Development offers these integrated modules:
• Permitting: A complete solution to submit, review, approve, and issue permits.

• Planning & Zoning: Robust functionality to manage the intricacies of new subdivisions, plats, site plans, and other projects.

• Code Enforcement: Process complaints and track violations end-to-end from initial inspection and notice of violation through citation proc...

CivicPlus Community Development Screenshots

CivicPlus Community Development Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

All Plans

Pricing available upon request

No plan information available

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CivicPlus Community Development Features

Popular features found in Inspection
Alerts/Notifications
Compliance Management
Corrective and Preventive Actions (CAPA)
Customer Database
Dispatch Management
Failed Inspection Tracking
Forms Management
Image Capture
Mobile Access
Real-Time Data
Report Templates
Work Order Management
More features of CivicPlus Community Development
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Animal Licensing
API
Appointment Management
Approval Process Control
Asset Tracking
Audit Management
Audit Trail
Automated Routing
Barcode Recognition
Billing & Invoicing
Building Permits
Business License
Calendar Management
Case Management
Categorization/Grouping
Certification Management
Client Portal
Code Enforcement
Code Maintenance
Collaboration Tools
Communication Management
Complaint Management
Contact Management
Contract/License Management
Contractor Management
Cost Tracking
Customer Portal
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Analysis Tools
Data Import/Export
Data Visualization
Deadline Management
Document Management
Document Review
Document Storage
Electronic Signature
Employee Management
Equipment Tracking
Event Calendar
Expiry Notifications
Facility Management
Fee Management
Field Mapping
For Government
For Municipal Offices
Geographic Maps
GIS Integration
Historical Reporting
Incident Management
Incident Response Checklists
Inspection Checklists
Inspection Management
In-Vehicle Navigation
Inventory Control
Inventory Management
Land Asset Management
Land Planning
Lease Management
License Inventory
License Issuance
License Tracking
Maintenance Scheduling
Mobile Alerts
Monitoring
Multi-Location
Offline Access
Online Applications
Online Payments
Parking Permits
Performance Management
Performance Metrics
Permit Issuance
Permit Management
Photo Management
Planning & Zoning
Process/Workflow Automation
Project Management
Property Database
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Records Management
Renewal Management
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduling
Search/Filter
Self Service Portal
Service Request Management
SSL Security
Status Tracking
Subcontractor Management
Subscription Management
Task Management
Third-Party Integrations
Timesheet Management
Transaction History
User Management
Vendor Management
Violation Tracking
Workflow Management

CivicPlus Community Development Integrations

ArcGIS

Bluebeam Revu

CivicPlus Community Development User Reviews

Overall Rating

4.8

Ratings Breakdown

78%

22%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.6

Chad L.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed January 2018

A positive experience from day 1. Feel free to contact me if you have questions about our experience

They are ready and willing to customize and very responsive. We had been Firehouse users but because of the lack of support we were forced to look elsewhere. We are very glad we did. We found CivicGOV to be exactly what we needed at an affordable price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The CivicGOV product we are using is specifically designed to meet the record management needs of the Fire Marshal's Office. It fully incorporates our adopted State and local codes and facilitates our paperless inspections and invoicing. It also facilitates mobile printing for fire lane and fire code violations. It manages fire protection system Inspection, Testing ' Maintenance reports and allows fire protection system contractors to upload reports directly to the system for review and enforcement follow-up. It incorporates an Apple mobile app that allows you to work offline in areas of limited cellular data reception. This secure cloud based solution is accessible from any internet browser. It has a robust reporting system and a customized user interface. I've never seen a more responsive support team. Wagsys's response to inquiries and requests are typically same-day or next-day. CivicGOV can also meet the needs of large municipalities by incorporating land use and commercial construction permitting, plan review and inspections.

Elaine N.

Government Administration

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

CIVICgov has been a good program to work with and has been quite an easy program to learn to use.

It made our recording of building permits a lot easier. We share this program with the assessing department and the water & sewer department and they have used the program to check for building permits as well as add sewer & water permits and collect building permit reports. Also, we can scan data, pictures, information such as deeds, water & sewer easements into the system and attach to the main tax parcel and the various departments have access to this information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is compatible with the assessment program that we have in our office to transfer information and keep information up to date. In addition, I can make changes ahead of time for the Building Department that I otherwise would not be able to do until the first of January of each year if it weren't for this program.

Cons:

If you have a split of a parcel into two new parcels, it does not delete the old parcel, that one still remains. It would be nice if there were a way for there to be some way for the parcel to have an indicator on it such as an (H) indicating that it is an Historical parcel now, not active.

Joseph G.

Government Administration

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Good experience with the program

The benefit of eliminating paperwork and the ease of using on the road and printing violations from the vehicle.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Program is used on a daily basis and is very user friendly. Also is useful for generating reports for various city officials.

Cons:

Doesn't integrate with the city RPS system which means a manual updates it would be so much easier if the program integrated which would then automatically update owners to the addresses.

Peter A.

Government Administration

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

I have been using this software for several years. We love it! It is so easy to use

Mobile operations. It works on my phone and tablet. We reduced our record processing time. Helps us keep track of detailed record workflow and provides collaboration with the public concerning record applications

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to customize. Has a mobile application. Amazing support. I was working very late at night and had a question. I submitted a ticket and received a response within minutes. All the modules link together and the price is very affordable. They even worked with me while my municipality was experiencing budget issues. They take customer suggestion and will upgrade the program as required. We use every module. I like the Citizen Portal. The public can complete permits and project applications on-line, submit inspection requests and keep up with their business licensing. The built-in email notification system really helps me keep track of my work

Steve B.

Government Administration

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

Great

Document ease of finding

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. We do 30 municipalities with this system and it saves a lot of time. Used for scheduling and permits. Very easy to navigate.

Cons:

We have only experience one problem with the system and it was system wide. We have more problems with our internet provider.

Deborah V.

Government Administration

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Right from the beginning the software has simplified our permitting/inspection process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use - the software is very user friendly and the system is easy to navigate. The tech support team is also extremely helpful when needed.

Cons:

I really don't have anything negative to say. We are just waiting for one last module to go live and everything will be perfect!

David P.

Used daily for more than 2 years

Review source

Reviewed January 2018

Easy to get along with

Cost and ease to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Can be accessed by phone and is easy to read. I also like the ability to being able to personalize the doems

Cons:

Zoning needs more options . There in more options to be able to label that the request is going in front of the Zoning Board

Timothy T.

Used daily for more than 2 years

Review source

Reviewed April 2018

Good, useable software, inexpensive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Very easy to learn. Can be accessed from any computer. Staff is very friendly and helpful.

Cons:

I can't think of anything negative about software. There was a hack a while back that raised havoc with some users.

Angela C.

Used unspecified for unspecified

Review source

Reviewed February 2013

Great Support and Ease of Use

I would recommend this software product and the company. They really try to do everything possible for their customers.

Ratings Breakdown

Ease of use

Customer support

Pros:

The guys at WAGsys provide amazing 24/7 support. Everytime I have called with a "how-to" question, they help me out. If they are busy, I usually get a call back within 15 minutes. The system has a workflow that matches our department's procedures perfectly. We love that we can customize all of the forms, reports and many of the drop-down windows. Thanks WAGsys!

Cons:

We have been using the software for several years now and have not had any complaints.

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