Parcel Tracker Mailroom 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Parcel Tracker Mailroom

4.8

(163)

Pricing

Starting at $67.00 per month

About Parcel Tracker Mailroom

Parcel Tracker is a cloud-based mailroom management solution that helps businesses manage incoming and outgoing packages. The platform allows users to scan the names or barcodes of incoming parcels, categorize them by the recipient and send notifications to clients automatically. When all of the packages have been scanned, users can create accountability by making sure that they are turned in properly, with signatures or pictures at pickup/drop-off.

Additionally, clients can also collect packages by scanning QR codes associated with the emailed labels, which will help conform to social distancing rules and enable contactless collections. Parcel Tracker also helps users create parcel management reports for their SLAs and then analyze the data to improve operations. Pricing is based on monthly subscriptions and support is extended via chat, knowledge base, email and phone.

Parcel Tracker Mailroom Screenshots

Parcel Tracker Mailroom Pricing and Plans

Starting price: $67.00 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

100 Parcel Deliveries
Contactless Collection
Email Notification
Email Support
Knowledge Base
Proof of Delivery
Reminders
Tags and Images

Plus

$67.00

flat rate, per month

Plan includes:

100 Parcel Deliveries
Contactless Collection
Email Notification
Email Support
Knowledge Base
Live Chat
Proof of Delivery
Reminders
Tags and Images

Pro

$117.00

flat rate

Plan includes:

100 Parcel Deliveries
Contactless Collection
Email Notification
Email Support
Knowledge Base
Proof of Delivery
Reminders
Tags and Images
Live Chat
API and Webhooks Integrations

Enterprise

Pricing available upon request

Plan includes:

100 Parcel Deliveries
API and Webhooks Integrations
API Integration
Contactless Collection
Email Notification
Email Support
IP Access
Knowledge Base
Live Chat
Phone Support

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Parcel Tracker Mailroom Features

Popular features found in Courier
Barcode Recognition
Billing & Invoicing
Customer Database
Digital Signature
GPS
Mobile Access
Order Management
Proof of Delivery
Real-Time Notifications
Route Optimization
Shipping Labels
Status Tracking
More features of Parcel Tracker Mailroom
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Barcode/Label Management
Barcode/Ticket Scanning
CASS Certified
Communication Management
Contact Database
Corporate/Business
Customizable Forms
Data Extraction
Data Import/Export
Data Security
Delivery Management
Delivery Tracking
Dispatch Management
Document Storage
Document Templates
Duplicate Management
Electronic Signature
For Courier Services
Intelligent Mail Support
Invoice Management
Job Management
Labeling
Label Printing
Mobile Signature Capture
Order Tracking
Package Tracking
Print Management
Real-Time Analytics
Real-Time Data
Reminders
Reporting & Statistics
Role-Based Permissions
Routing
Search/Filter
Self Service Portal
Signature Capture
SMS Messaging
Third-Party Integrations
Visitor Tracking
Workflow Management

Parcel Tracker Mailroom Integrations

SAP Ariba

Entrata

MRI Residential Management

Kinetic

Yardi Facility Manager

MRI Property Management

See all 8 integrations

Parcel Tracker Mailroom User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

18%

Secondary Ratings

Ease of Use

4.9

Value for money

4.7

Customer support

4.8

Functionality

4.7

Nadal S.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 12 months

Reviewed March 2020

Parcel Tracker is Simple and Time efficient

Tracking all of my parcels, delivery and packages for my business and personal use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our concierge at the reception saves so much of time by using the Parcel Tracker, it's very simple to use and the service has been amazing. The system was very easy to install and the customer support has been 5 stars! Love using the Parcel Tracker and will highly recommend it to everyone!

Cons:

I wish the software was implement on many more buildings in UK so I can use one unique solution for everything.

Reasons for choosing Parcel Tracker Mailroom

Benefits: time saved, ease of use, peace of mind and great user experience!

Chris D.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Great Product and Fantastic Service

Our experience has been fantastic from start to finish.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fantastic product, sales, service and training

Cons:

We have had a few glitches where we needed to reboot.

Reasons for choosing Parcel Tracker Mailroom

Ease of use, product interface and set up costs

Daniel B.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Great software when it works but

Ratings Breakdown

Ease of use

Functionality

Pros:

Great when it comes to receipenent collection

Cons:

Booking parcels in can sometimes double scan or send notifications to wrong perso

Nune M.

Verified reviewer

Management Consulting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

A complete game changer

I love it, it's been such a useful addition and an absolute gamer changer for our staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Parcel Tracker has been amazing. It helped us save so much time all whilst improving how we log all the deliveries into our business. We've been able to free up the front of house staff time and they are now able to offer a better service to our visitors and better admin our site. The actual way the software works is also revolutionary, I didn't think this was possible. It's removed the need to record any of the parcel details manually. Parcel Tracker with a single scan detects the recipient name, the courier, barcode and tracking number. It also timestamps everything. Collecting parcels is also super easy! we can either collect via a QR code, a signature take a photo of where the parcels were dropped off for the collections.

Cons:

The software used to be a bit buggy (about 2 years ago) since then these issues have been addressed and the software has been super smooth.

Reasons for switching to Parcel Tracker Mailroom

The parcel logging process on Parcel Tracker was much smoother and quicker.

caroline B.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2021

Benefits our students Parcel deliveries

I love it. Having a secure system which has a relative low cost But we are able to process many student parcels in an efficient way. The Students are happier knowing there parcel has arrived and they can come to reception at a convenient time which suites their needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

simple process to use this ap to confirm parcel delivery to 270 international students in the accommodation. It makes our job simpler by securing parcels quickly and sending an automatic email to the student that they have a parcel at reception. easy to understand by our international students. and it makes them happier that they don't need to keep coming to reception looking for a parcel.

Cons:

The list of possible recipients on most parcels it goes directly On a few it goes to a default name. But its easy enough to search the correct name

Reasons for switching to Parcel Tracker Mailroom

It ran out of memory and we could no longer put any more students on the list after arrival

Jason D.

Verified reviewer

Hospitality

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed November 2021

Parcels tracked in the best way possible

I don't know how we ever did without it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Uploading hundreds of individuals takes seconds (not days). Very user friendly for the somewhat tech savvy.

Cons:

If a user does not use IT systems on a frequent basis it can take them a while to become accustomed to using the software.

Reasons for choosing Parcel Tracker Mailroom

There were many alternatives that we looked into but they seemed generic rather then bespoke to the solutions we required. The ParcelTracker team have thought of pretty much everything that is needed from a student and staff perspective!

Reasons for switching to Parcel Tracker Mailroom

It would take days if not weeks to upload all our students onto the system and students would not sign-up etc.

Kaitlyn R.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2021

Parcel tracker

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy to use - shows me the students name and room number when I scan their barcode so I can find their parcel easy

Cons:

No cons. Very good app, so easy to use

Reasons for switching to Parcel Tracker Mailroom

Too many students hard to manage all the parcels

Alv S.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

User-friendly system

Simple admin interface with many possibilities. For first-line users, it is intuitive and easy via mobile. We have finally gained control and an overview of all packages!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's an intuitive and well-organised system with many possibilities. Registering packages via mobile is easy, and picking up packages makes us feel like we have control.

Cons:

There are no particular downsides to mention. It took a little time to set up exactly as we wanted, but with good help from support, it worked out. Good training is also essential, which we experienced.

Răzvan G.

Verified reviewer

Financial Services

10000+ employees

Used weekly for more than 2 years

Reviewed March 2020

Faster parcels means happier me

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since our reception upgraded to the parcel tracker service, everything is now instant. It saves so much time and the concierge is now offering the parcels as soon as they arrive. It used to take a couple of hours “for processing” and now I get a notification and I have my parcels. I am really grateful parcel tracker exists in our life.

Cons:

The integration was seamless, concierge was really happy to use it and transition was easy. I can’t wait to see what’s next.

Verified

Reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Reviewed March 2020

Great system, cost-effective and time saving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product has significantly reduced the time our receptionists take to handle incoming packages. The feedback has been great both from our receptionists as well as users. This is a cost-effective and great product, I highly recommend it.

Cons:

As of now nothing to complain about. The customer support is excellent, quickly responding to all inquiries.

Showing 1 - 10 of 163 Reviews

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