ShipTrack 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

ShipTrack

4.8

(5)

Pricing

Starting at $0.10 per month

About ShipTrack

ShipTrack is a software that helps businesses manage their shipments. It is used by companies who deliver products, services or products to customers.

ShipTrack is cloud-based, which means you can access it from anywhere with an internet connection. It allows you to see all the details about your shipments in one place, including the location of each shipment, its status and more. You can also add notes to each shipment so that you remember what needs to be done with them.

In addition to keeping track of your shipments, ShipTrack will also let you know about any delays or changes in status by sending notifications straight to your email inbox.

ShipTrack Screenshots

ShipTrack Pricing and Plans

Starting price: $0.10 per month

Free Trial

Free Version

Basic

$0.10

per month

No plan information available

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ShipTrack Features

Popular features found in Courier
Barcode Recognition
Billing & Invoicing
Customer Database
Digital Signature
GPS
Mobile Access
Order Management
Proof of Delivery
Real-Time Notifications
Route Optimization
Shipping Labels
Status Tracking
More features of ShipTrack
Activity Dashboard
Alerts/Notifications
API
Barcode/Ticket Scanning
Carrier Management
Cash on Delivery
Customer Management
Customizable Branding
Delivery Record
Delivery Tracking
Dispatch Management
Drag & Drop
Driver Management
EDI
Electronic Signature
Emergency Dispatch
Fleet Management
For Courier Services
For eCommerce
For Freight Operations
Fuel Management
Geographic Maps
Geolocation
Invoice Management
Label Printing
Live Driver Tracking
Mileage Tracking
Mobile Alerts
Mobile App
Mobile Signature Capture
Order Entry
Order Tracking
Package Tracking
Purchasing & Receiving
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Role-Based Permissions
Route Management
Routing
Scheduling
Self Service Portal
Shipment Tracking
Shipping Management
Task Scheduling
Website Integration

ShipTrack User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.5

Functionality

4.8

Have you used ShipTrack and would like to share your experience with others?

Jason T.

Verified reviewer

Retail

Used daily for less than 2 years

Review source

Reviewed October 2017

Amazingly versatile tool packed with functionality. Transformed our operations for e-commerce!

This software allowed us to completely transform and modernize our customer order handling and pick-up process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shiptrack software is very flexible in both what it can do and how it can be used. For example, we were able to easily use it on mobile technology selected for scanning our inbound customer orders for pickup. Then, using the customization web portal we had all of the required information at our fingertips to take care of the customer at the pick-up desk. Support from the whole Shiptrack team while implementing and operating the solution was phenomenal. As a vendor partner, the Shiptrack team was fully committed to whatever was requried to drive success in using their software to achieve our results.

Cons:

One area for possible improvement would be the handling of offline errors. When a scanning device went offline (Due to wifi coverage issues), it was not always clear if the scans were being captured and later uploaded.

Chris C.

Used daily for less than 6 months

Review source

Reviewed October 2017

Exceptional Product, People and Service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Canadian Development! The amazing people at ShipTrack have been great to work with and have developed an app that is the fastest most accurate app I've used to date. The dispatch and customer order entry screens ensure accurate pricing and works flawlessly regardless of operating system. i.e. Mac products. Service is second to none and ACTUALLY available 24/7! Driver locations and mapping is real time allowing us to ensure the right order gets to the right driver to ensure every order is delivered on time every time.

Cons:

New customers do get a little locked up at the shipment piece counts / weights when placing orders online so that section could be simplified a little.

Bill R.

Package/ Freight Delivery

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2017

Works well for us. Pay as you go!

We use ShipTrack everyday for our small business. We have clients that also use this system, but we have yet to interface with them. Our drivers use the app on their smart phones which is simple to use. The data entry is a bit cumbersome at times for the dispatcher when entering jobs. It has a client portal so they can track their packages. PROS: Easy to use app for drivers. They can bring up a job and use the app to bring up GPS to their delivery. It has scanning functions on the phone and allows for signatures. Has the ability to print up labels to apply to package and cross reference ability for invoices, etc. CONS: Entering jobs can be a hassle at times, especially when you get busy and have multiple jobs to enter. Once you create a job, there is no going back and you will be charged for it so be careful! We were told that they could enter our reoccurring jobs so we would not have to, but we have not seen that happen, even after many times trying to get their support team to do so. We just gave up, hence, the 3 star rating on customer support! They did work well with us as far as getting this off the ground for us and gave us over a month to use it for free to get our drivers and office staff oriented with the program. Overall, I would recommend the program for small companies as it is a pay as you go system so their is no monthly bill to pay if you don't use it, which we like! Give it a try, it may work well for your business too!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Verified

Reviewer

Telecommunications

10000+ employees

Used other for less than 6 months

Review source

Reviewed April 2021

Worked well for us

software has a client interface and clients can track their packages. Shortens phone call times, it also eliminates the need to send e-mails

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

we used this at the past for our little business. Easy to use interface, works fast, gives the right result.. I don't know what else to expect from a shipment tracking software

Cons:

it took time to install the software and it was difficult to understand whether offline records were processed

R D F.

Health, Wellness and Fitness

2-10 employees

Used monthly for free trial

Review source

Reviewed October 2018

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