Cognito Forms 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Cognito Forms

4.6

(135)

Pricing

Starting at $19.00 per month

About Cognito Forms

Cognito Forms is a cloud-based software that enables businesses to design, publish and manage a variety of forms. The platform includes a drag-and-drop form builder, which allows users to create and embed personalized forms with custom layouts into existing websites to capture client and other information.

Cognito Forms enables organizations to automate cost calculation, compare dates, capture electronic signatures and add conditional logic to hide or display specific sections across forms. It offers a host of features such as data encryption, entry sharing, data merging, confirmation management, HIPAA compliance, folder permissions, email notifications, and more. Additionally, managers can monitor marketing campaigns, optimize forms and gain insights into user performance using Google Analytics.

Cognito Forms supports integration with various third-party applications using Zapier, Microsoft Power Automate and JSON webhooks. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.

Cognito Forms Screenshots

Cognito Forms Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Individual

$0.00

Plan includes:

100 MB of Storage
Accept Payments
Unlimited Forms
100 Entries Per Month

Pro

$19.00

per user, per month

Plan includes:

1 GB of Storage
2000 Entries / Mo..
2 Users
Accept Payments
Build Advanced Forms With No Ads
Unlimited Forms

Team

$39.00

per user, per month

Plan includes:

10000 Entries / Mo..
10 GB of Storage
5 Users
Accept Payments
Enhance Security and Use Square and Paypal
Unlimited Forms

Enterprise

$129.00

per month

Plan includes:

Connect Teams and Empower Departments
100 GB of Storage
20 Users
Accept Payments
Unlimited Entries
Unlimited Forms
20 Included Guests

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Cognito Forms Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of Cognito Forms
Address Validation
API
Audit Trail
Autofill
Business Process Automation
Compliance Management
Conditional Logic
Configurable Workflow
Convert to PDF
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Data Capture and Transfer
Data Connectors
Data Import/Export
Data Integration
Data Retrieval
Data Security
Data Storage Management
Document Storage
Electronic Forms
Electronic Signature
Forms Creation & Design
Full Text Search
HIPAA Compliant
Information Governance
Mobile Access
Multi-Channel Data Collection
Multi-Device Support
Multiple Data Sources
No-Code
Process/Workflow Automation
Real-Time Data
Real-Time Notifications
Reminders
Response Validation
Role-Based Permissions
Rules-Based Workflow
Secure Data Storage
Single Sign On
SSL Security
Surveys & Feedback
Task Management
Task Scheduling
Template Management
User Management
Web Forms
Workflow Configuration
Workflow Management

Cognito Forms Integrations

Act-On

Wave

Kommo

Caspio

Cloudinary

Front

See all 171 integrations

Cognito Forms User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

26%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

4.3

Functionality

4.5

Olga B.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2020

An effortless, beautiful and effective way to create splendid contact forms

It is just amazing! Stylish, elegant, innovative, useful, user-friendly, secure, adaptive, responsive! Cutting-edge and easily accessible. An effortless and meaningful way to make any landing page better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Well, it is just amazing! Innovative. Cutting-edge. Secure. Elegant. I have been looking for a great tool to keep in touch with my customers, and it was not that easy because one of my landing pages was created on pure html (I did not use any CMS), that's why it was quite challenging to find anything suitable. I needed something to insert into my html code in order to have an easy, convenient, comfortable, effortless, efficient and accessible way to communicate with my customers. Firstly I tried to use some survey forms, but they were expensive, and their "thank you" page looked misleading which caused problems, besides survey forms let my customers use them only once. It was absolutely inappropriate and I had to look for a better way for getting feedback and appointments. I am as happy as a lark to have such a great contact form on my landing page. I have uploaded my logo and my background for this form, created a link of the form and added this link to my landing page, by using a nice, neat and beautiful button (created on my own) which, as soon as the customer presses the button redirects them to the contact form. There are some additional ways of integration, but I have not tried all of them yet. Thank you, guys, Cognito Contact Form is the best contact form I have ever tried!

Cons:

Well, it would be great if there were some integration functions like "redirecting to Cognito Forms + having your own domain link". You know, sometimes some web-page owners desperately need integration but they don't have enough space on their pages to insert additional scripts or codes over there. Do you have such a function? Maybe I did not search carefully enough?

Reasons for choosing Cognito Forms

Well, I have not tried out Google Forms, but there was some idea that I could use them for my purposes, but then I understood that Cognito Forms is the best because they provide an elegant, affordable, beautiful and meaningful way for getting my guests' and clients' feedback, ideas, questions, suggestions, offers and appointments.

Reasons for switching to Cognito Forms

I did not actually need a survey form, I needed a contact form, but survey forms was the first solution I tested. Survey Forms are cool for specific purposes, but are not useful in my case.

Marjorie H.

Verified reviewer

Printing

51-200 employees

Used daily for less than 2 years

Reviewed November 2024

Can't Beat Cognito Forms

Customer Service is responsive and helpful and willing to consider additional features. Cognito Forms is fantastic!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cognito has so much flexibility! I really love that a non-experience "coder" can create things that work like they are professionally coded. The workflow features are a game changer for any business that has multiple steps to take customers through their processes.

Cons:

I struggle to find some of the deeper/more complicated help articles. The search feature for those is not as robust as I wish sometimes.

Reasons for choosing Cognito Forms

Jot Form was very expensive and I never could quite figure out how to make it work.

Reasons for switching to Cognito Forms

Google Sheets was not an adequate resource for our business

Verified

Reviewer

Financial Services

Used daily for less than 12 months

Review source

Reviewed May 2018

Terrible Terrible Terrible

None.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the fact that the forms were clean looking and you could customize the forms to your liking.

Cons:

They shut your form down instantly if it is reported without even investigating thus putting the burden on the customer. I mean as soon as you hit submit on the abuse report I received an automated email stating my form was shut down due to a violation. I know because I tested it out. What about some child playing around on your site or a competitor even. They also won't let you collect credit card info unless you are using their payment processors. Talk about monopoly. I will be using their competitor from now on.

Trevor S.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 2 years

Reviewed November 2024

A form builder for those that need customize experience.

Love it! Couldn't do my work without Cognito.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features! It is the most comprehensive form builder that I could find which is key to my business.

Cons:

The design / layout could be improved for the user experience.

Reasons for choosing Cognito Forms

They didn't have the customization that Cognito forms provided.

Reasons for switching to Cognito Forms

Google Forms is too simple for my needs.

Mike P.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Reviewed October 2024

Private School Essential

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cognito Forms is a cost effective and powerful solution for private schools. Parents love being able to easily and seamlessly complete field trip forms, surveys, parent/teacher conference sign-ups, and various school related forms. I have tried numerous other forms and survey tools, and by far Cognito Forms is the best, hands down!

Cons:

There are almost none! It would be helpful if Cognito Forms allowed images and real-time graphs and chart to be displayed in the confirmation messages.

Reasons for switching to Cognito Forms

Google Forms is too limited and not robust enough.

Ashley C.

Verified reviewer

Real Estate

Self-Employed

Used daily for more than 2 years

Reviewed November 2024

Best option for building a form

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Appreciate the variety of functions and the ability to connect seamlessly with multiple platforms.

Cons:

Occasionally, the website may experience some lag, and certain advanced options could benefit from further optimization or training to improve user experience

Reasons for choosing Cognito Forms

Branding and customization. CF has better options

Ryan D.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Reviewed October 2024

Best form creation platform (and it's not even close)

Cognito has been a gamechanger for our business in terms of its capabilities, flexibility and ease of use. We can now launch a professional, complex form in less than an hour start to finish -- it used to take days using other platforms and not be exactly what we wanted.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Incredibly simple to use but surprisingly powerful - Outstanding conditional logic and other complex features - Everything works great out of the box, but the level of customization and coding available is fantastic for those who are comfortable

Cons:

- Wish elements could be moved around with drag and drop (instead of copy/paste)

Reasons for switching to Cognito Forms

Unhappy with the features offered and difficulty to release a form quickly

Josh S.

Verified reviewer

Higher Education

501-1000 employees

Used daily for less than 2 years

Reviewed October 2024

Versatile, Inexpensive Tool

Very positive, as it is such a flexible tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the ability to integrate right into SharePoint.

Cons:

I would like the ability for us to tie in our SSO and have submitters login and see the status of their forms with workflows, similar to an Adobe Sign portal.

Reasons for switching to Cognito Forms

It was more expensive, and had no integrations with SharePoint

Taylor P.

Verified reviewer

Research

2-10 employees

Used weekly for less than 2 years

Reviewed October 2024

Cognito has been great for my program!

Cognito forms has allowed my work to become more efficient and robust!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly appearance The ability to tie forms together with the lookup field function Easily download data into Excel

Cons:

I wish there was an undo button! I have very long forms that are linked together through lookup fields - it can be difficult to sort through the fields when I am trying to use the Insert Field function. I wish there was a way to search the available fields by the form I'm trying to pull from.

Reasons for choosing Cognito Forms

More user friendly - I needed it to feel like a form, not a survey

Bobbie R.

Verified reviewer

Utilities

51-200 employees

Used daily for more than 2 years

Reviewed October 2024

Cognito Forms: A Life Changing Platform

Cognito Forms has been life changing for our staff at our small utility. The workflow efficiency it has created for our customer service team is amazing! Our staff is continuously asking me, "can we do this" with the forms, and the answer is usually, "yes!"

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many things! The platform is simple to use for someone new at building forms. Also, there are training videos and webinars available for additional training on some of the more complex features.

Cons:

I don't really have any complaints, but if I had one, I would say that I would sometimes like to be able to speak with technical support rather than email. However, Cognito staff is typically pretty quick to respond, usually the same day as my request so it works out fine. Also, when they email, they can give screen shot examples of how to fix the problem so that is actually a benefit to emailing with them!

Showing 1 - 10 of 135 Reviews

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