Join It 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Join It

4.7

(81)

Pricing

Starting at $29.00 per month

About Join It

Join It is a cloud-based membership management solution built for small and midsize businesses. It allows users to build a centralized membership database, search contacts, create web pages and more.

With Join it, businesses can create customizable landing pages for their events and invite prospective and current members to register for upcoming events. Organizations can create custom membership plans offering different benefits at different prices. Membership renewal periods can be defined using recurring billing tools.

Join It offers dedicated portals that enable members to create profiles and enter personal details, including profile photos. The solution integrates with Stripe to process online payments. It also integrates with various other applications such as MailChimp, SurveyMonkey, Emma, Eventbrite and Campaign Monitor.

Pricing is per user per month. Plans include customer support via email and chat

Join It Screenshots

Join It Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Starter

$29.00

flat rate, per month

Plan includes:

1 Admin Seat Included
3.0% Service Fee for Online Transactions
Collect Custom Fields
Unlimited Automations
Up to 1000 Members in Your Database

Growth

$49.00

flat rate, per month

Plan includes:

2.5% Service Fee for Online Transactions
3 Admin Seats Included
Admin-Only Custom Fields
Member Directory
Up to 2500 Members in Your Database

Total

$99.00

flat rate, per month

Plan includes:

2.0% Service Fee for Online Transactions
5 Admin Seats Included
API and Webhook Access
Custom Digital Membership Cards
Removed Join It Branding
Up to 10000 Members in Your Database

Extra

Pricing available upon request

Plan includes:

10 Admin Seats Included
1.5% Service Fee for Online Transactions
Up to 25000 Members in Your Database

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Join It Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of Join It
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Attendance Tracking
Billing & Invoicing
Chapter Management
Class Management
Client Portal
Contact Database
Contact Management
Credit Card Processing
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Electronic Payments
Email Management
Email Reminders
Email Templates
Email Tracking
Event Calendar
Event Ticketing
For Gyms
For Martial Arts
Forms Management
For Nonprofits
Live Chat
Marketing Automation
Member Accounts
Member Communication
Member Communities
Member Database
Membership Management
Member Types
Mobile Access
Newsletter Management
Online Registration
Personalization
Point of Sale (POS)
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Self Service Portal
Team Management
Third-Party Integrations
Web Forms
Website Integration
Website Management

Join It Integrations

Mailchimp

Integration rated 4.7 from 10 reviews

Mailjet

Sendlane

QuickBooks Online Advanced

Constant Contact

Stripe

See all 12 integrations

Join It User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.9

Functionality

4.4

Taylor D.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for free trial

Review source

Reviewed June 2020

Highly Recommended

Amazing. We had a few issues with syncing 3rd party items (entirely our fauly for making errors prior to joining this platform). Join IT went out of their way to not only help identify the problem but also recommend a solution. 10/10

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love using Join It. Their customer service is amazing and goes beyond what was expected and what ive recieved from any other company. My organization loved our free trial so much (30 days. ) we have decided to subscribe on an annual basis.

Cons:

Obviously as a nonprofit justifying spending money is really hard. While we always would want things to be cheaper for us, the cost also was the lowest we had found for the best platform/features.

Reasons for switching to Join It

This platform is amazing. we no longer need to manually follow up with members for payments and update our mailing lists. It was simply too much work for something a database system can do much more efficiently and accurately.

Vendor Response

Thanks for the very kind words, Taylor! It's a pleasure to support you!

Replied July 2020

Rodney C.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed December 2021

Very Happy JoinIT User

The key business problems we were trying to resolve in this organisation was to provide a better user experience for people becoming members of the organisation. We wanted a system that was easy to administer and easy for end-users. We also wanted end users to be in control of their own information. Finally, we wanted a system that integrated with other tools that we were using so that we could mix-and-match best-of-breed solutions together. JoinIT provides what we need. We actually implemented JoinIT based on the recommendation of another organisation and we are pleased we did. Implementation and migration were very simple and the people supporting JoinIT are very friendly and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setting up membership types, the integrations with leading tools, and the ability to accept online processing payments via credit card were all big draws for this software. The software is also incredibly easy to use.

Cons:

There are some Quality of Live improvements that could be made to the user experience such as the ability to get an invoice directly from an user's membership record (instead of clicking through to the payment processor's website), the ability to store a document in a membership record (some memberships can require verification of eligibility), and having more freedom/flexibility in payment processors (Stripe is okay, but some more competition is never a bad thing). But none of these are deal-breakers.

Reasons for choosing Join It

The other products weren't really designed to be modular, meaning that we basically had to turn over all aspects of our services to them so it felt like we would be locked in. Also, we were already using best-of-breed solutions out on the marketplace, so we wanted to continue using them and retain control of most of our extended IT infrastructure. Only JoinIT seemed to allow that quickly and easily.

Paul K.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Prepare for poor to no customer support and significant unannounced changes

Terrible. It started off well, until you got your first proven. By that point you are pretty much committed to trying to make it work. Their customer service is slow and unhelpful, and comes across frankly as uninterested. This year they started making changes to their platform that significantly affected its usability and how our clients interacted. They were unwilling to discuss and the answer we got was essentially “sorry that’s how it is”. This week we have a seen more changes that are intrinsically linked to how we do business. We’ve had never parents randomly canceled, we’ve been unable to set up payments to the future with any confidence and more and more collapses in how it functions. Fortunately e had already found an alternate platform and have started migrating new customers to that. Now we are forced to do a full migration which will costs significant staff hours and embarrassment with clients. Changes to platforms happen I know this but to make major changes without announcement and with a shrug of the shoulders is Damsgaard f for business. The biggest issue we have is their customer service is basically non existent. Do not expect help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initial ease of use and clarity of finctions.

Cons:

Unannounced changes effecting payments

Reasons for switching to Join It

Terrible customer support

Vendor Response

Hi Paul! Thanks so much for providing us with this feedback. We sincerely do care when we miss the mark and fall short of our customer's expectations, and it really sounds like we messed up here. I take full responsibility and apologize for that. I'm going to reach out to you directly to see if there's anything that we can do to make this right. Sincerely, Mitch

Replied April 2022

Larry L.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed December 2021

ACTUALLY FREE for small organizations and truly functional!

The plain-but-functional free version got us up and running pretty fast. I haven't had much experience yet with back-end management/monitoring of members, so I can't comment on workflows, but I expect them to be pretty good from what I can see.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The only actually free membership management software I found for tiny nonprofits (under 100 members). If we grew out of our tiny size, I would likely get a paid version of Join It. It was smart and generous of Join It to offer a truly free option. Sure you don't get all the fancy features, but even the stripped-down feature set is truly functional. It was pretty easy to get up and running and integrate the service with our (Wix) website.

Cons:

There are a few tweaks that could be done to the back end to make it more intuitive where users go to access various settings and things. For instance, the membership type description is not shown on the summary of the membership type. One has to know to click EDIT DETAILS to make updates. There was no ability to include graphics with the membership types to spiff up a membership page on a website, though I think I have discovered a workaround by designing my own page and linking graphics/buttons to the URLs individual membership types (glad Join It includes those!).

Reasons for choosing Join It

It was the only truly free alternative for small nonprofits like mine (under 100 members). Others are just limited 30-day trials. This one won't expire and if I have the good fortune of increasing my organization's membership past the limit, I can just grow into a paid version.

Sacha R.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2021

These JoinIt Folks Thought of Everything

I now know of only 2 membership management companies - JoinIt and Others. I am struggling to name what it didn't solve. I'm normally reserved on reviews but this one deserves a bit more than my normal polite comments. Exceptional experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Incredible simplicity, versatile application across all my services , the digital membership card is what brought me to them and then l found membership management paradise . Best in class for flexibility. 6 stars in my book. You guys are not visible enough, though. It took me 2 months to find you and yet, you are the best thing on the market without the pizzaz. That offline payment toggle is a gem, it fixed my headache for African countries that don't have credit /debit cards. I was contemplating going part manual for offline registration then you cured that by actually allowing me to use joinit as a registration and prospecting tool. [SENSITIVE CONTENT HIDDEN] and team, you guys are geniuses. You actually did think of everything and if it's not yet there, I'm sure you are already thinking it

Cons:

Paypal is a necessary evil. You could add that if you can.😔 WhatsApp and telegram integration is a must. I want to see just my brand on my links. Although the effect is minimal, the joinit branding tends to make us look like we are using a freebie. Although i already forgave you for it because you got everything else right. Any chance there will be an offline USSD link to cater for Africa's Wi-Fi-less citizens who would end up spending more than their subscription payment just to register themselves? I know it's there, it's completely whatsapp or SMS based. It would be nice to have that too

Reasons for choosing Join It

JoinIt stood head and shoulders above all. They are a human centric solution for struggling startups and ambitious boomers, entrepreneur wannabes and professional, but still it gave me a chance to boast a world class subscription software of high quality at a very low price . Highly intuitive software. Great customer service from [SENSITIVE CONTENT HIDDEN]. 10 stars all the way

Reasons for switching to Join It

PayKickstart didn't have time membership layers that I needed. I needed ti add whole families under one subscription due to the nature of my service business. With PayKickstart I would have had to ask subscribers to register multiple accounts with different email addresses just to add they offspring and spouses!

Caitlin V.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Perfect Membership Management Platform for small charity supporting the arts

[sensitive content hidden], my two main contacts at Join It are the loveliest humans. We knew we were going to pick Join It from our first meeting with them. Every other CRM, Ticketing or Membership System I had a meeting with didn't listen to us and talked over us whilst aggressively chasing us for a sale. Join It stood out and didn't try to sell us on features we didn't need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to. For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of. Then, the customer service, it's prompt, responsive and very accommodating. Our other favourite features are the reporting capabilities and formatting of the membership profiles and the sign up page.Join It is also constantly in development, they are actively always building and evolving the platform.

Cons:

We've had a few ways in which we'd like to use the system not quite work out, however, that would be the same with any system that isn't a custom built system for your business. Through emailing Leah, we've always been able to find solutions.

Reasons for choosing Join It

Join It suited our needs and were the people that we wanted to work with.

Reasons for switching to Join It

Wild Apricot was too expensive, didn't suit our needs and was really hard to use.

Michael K.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2023

A solid choice for Club management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals

Cons:

No API or access to backend in basic edition, there is webhooks in more expensive version.

Reasons for choosing Join It

Wild Apricot was the only other option really and I chose Joinit because it could connect to other apps and was not just one big app like Wild Apricot. From time to time i do question the decision because there are features I want that i can't get or add to my current version of joinit

Dominic K.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed September 2020

Joinit has rescued of from WildApricot

My organization used Wildapricot before. It made doing all we wanted to do kind of simple, combining website building, emailing, selling tickets, and taking payments in one program. Problem is, it didn't do any of those things very well. Our website felt like it was built on Windows 95, and doing anything was just sort of a pain. Lots of bugs that I had to learn to work around. I was looking for something that would allow us to offer membership discount and also have an awesome website. I wanted to start selling through eventbrite, so people not in our community could learn about our events. I found JoinIt, which looked better than anything else in my research, and haven't looked back. This company understands the modern world. They integrate with the best technologies. And they excel in service, knowing that's the best way to serve their bottom line. I'm very excited, and anticipate the program will only get better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use, integration with leading software, and impressive customer support.

Cons:

It's still pretty new, and some cool features are still in Beta stage (member directory, uploading contacts)

Reasons for switching to Join It

WildApricot was limited and clunky. Most importantly, their website builder doesn't compare to WordPress, nor does their email compare to MailChimp, nor do the events have the benefits of Eventbrite- which I am now liberated to use because of JoinIt.

Justin H.

Verified reviewer

Environmental Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2019

Finally a dedicated solution just to manage membership

Overall, we are very satisfied with this product. We have tried several other alternatives that we had to use all sorts of workarounds to achieve our goals. Join It is a streamline membership management solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite feature of Join It is that it focuses on managing memberships. Many of the other CRM solutions we discovered provide 25 features, but are lacking on member management.

Cons:

Sometimes the website is slow and data entry takes a bit too long.

Reasons for switching to Join It

Salesforce was massively complex and required serious development to customize it to match our organization. Join It seemed to know ahead of time what we are trying to accomplish and streamlined the management process.

Vendor Response

Thanks for the kind words, Justin! It's been an absolute pleasure working with you and the PowellsWood Garden!

Replied July 2019

Jorge A M.

Verified reviewer

Utilities

5001-10000 employees

Used daily for free trial

Review source

Reviewed December 2019

Good Potential Membership APP

Very simple and good if you like minimalistic approach but high price for what you get.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the simple, minimalist approach. User friendly and really great customer support. Has all the basic features a small organization needs

Cons:

Price is somewhat high compared to other full blown apps doing much more than joinit. To upload your members database you will need to submit manually to customer support. All other competing apps I have tried will do this automatically with your mapping input. Does not have webpage features, just very minimal and basic. Financial reports are lacking.

Reasons for choosing Join It

I have not purchase joinIt yet. Strongly considering TidyHQ for better features and lower price.

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