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brightfin

Overview
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brightfin 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

brightfin
brightfin
4.7
(36)

Pricing

Pricing available upon request

About brightfin

IT teams are our unsung heroes, and we think it's time to sing. brightfin helps IT and Finance leaders get the recognition they deserve by providing unified views of IT spend that could only be achieved in the past by cobbling data together into spreadsheets. Because brightfin natively integrates TEM and IT Financial Management it's now possible to bring all of your IT invoices (mobile, telecom, cloud, SaaS, etc.) into ServiceNow while optimizing your carrier spend and allowing for easy allocation by department, location, project, and more.

brightfin Screenshots

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brightfin Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    brightfin Features

    • Popular features found in IT Asset Management
      Audit Management
      Compliance Tracking
      Configuration Management
      Contract/License Management
      Cost Tracking
      Maintenance Management
      Procurement Management
      Supplier Management
      Support Ticket Management
    • More features of brightfin
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Ad hoc Reporting
      API
      App Management
      Asset Lifecycle Management
      Asset Tracking
      Barcode/Ticket Scanning
      Billing for Data
      Billing for Voice
      Billing & Invoicing
      Budgeting/Forecasting
      Chargeback Tracking
      Compliance Management
      Contract Negotiation
      Cost Analysis
      CRM
      Customer Database
      Customizable Branding
      Customizable Fields
      Customizable Forms
      Customizable Reports
      Customization
      Data Import/Export
      Data Storage Management
      Data Verification
      Data Visualization
      Discount Management
      Document Management
      Document Storage
      Expense Tracking
      Financial Management
      Fixed Line Compatibility
      Help Desk Management
      Historical Reporting
      Internal Cost Allocation
      Inventory Management
      Inventory Optimization
      Inventory Tracking
      Invoice Management
      Invoice Processing
      Metered Billing
      Mobile Access
      Mobile Line Compatibility
      Move/Add/Change Options
      Multiple Payment Options
      Order Management
      Policy Management
      Real-Time Data
      Reporting & Statistics
      Scheduled/Automated Reports
      Self Service Portal
      Split Billing
      Supports WiFi Hotspots
      Third-Party Integrations
      Trouble Ticketing
      Usage Tracking/Analytics
      Workflow Management

    brightfin Integrations

    ServiceNow
    ServiceNow

    brightfin User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    72%

    4

    25%

    3

    3%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    4.8

    Customer support

    4.9

    Functionality

    4.7

    Loli's profile

    Loli W.

    Verified reviewer

    Legal Services

    Used daily for more than 2 years

    Review source

    Reviewed March 2018

    This is the best wireless management system I've ever seen.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This software was obviously created by smart teams that obviously listen to their customers, and are constantly enhancing the product.

    Vendor Response

    Thank you so much for your review!

    Replied March 2018

    Read More

    MS

    Matt S.

    Information Technology and Services

    5001-10000 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2017

    Mobility Central is easy to use and additional support is always available.

    5

    Benefits to the software is that you can see everything that is on the bill with the carrier without having to call the carrier. If I need to see upgrade dates, bills, phone type, phone usage, etc......I can see that all on Mobility Central and never even need to contact that carrier and wait for that information to be given to me. Everything we need is in one spot and helps move my day along so I can focus on other projects.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like that we are able to tailor reports based upon different projects we may have going on. You can run reports based upon most every field that we use such as cost center and LanID. I manage a large number of users and I get many questions on a daily basis from our users about billing and inventory. Mobility Central is very easy to see all things that our users ask about such as inventory and billing. Bill reconciliation process if easy to use and can be expedited quickly.
    Cons:
    It would be a great benefit to be able to see more than one user at a time. Sometimes I need to compare user bills or user information between two or more employees. Current solution to that is to open more than one instance of Mobility Central. Reconciliation process is fairly easy, however I would like to be able to more easily undo any mistakes that I have made. A simple "undo" button for the last action completed would be helpful.

    Vendor Response

    Thank you for your review, Matt!

    Replied September 2017

    Read More

    CY

    Charlie Y.

    Used unspecified for unspecified

    Review source

    Reviewed November 2016

    have used mobility central for a few years

    3

    Overall, the software does what it is supposed to. The development is slow to catch up with some of the more current industry trends, but it is cheap.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    2
    Customer support
    3
    Functionality

    Vendor Response

    Thank you for your review!

    Replied November 2016

    Read More

    DM

    Doug M.

    Used unspecified for unspecified

    Review source

    Reviewed October 2016

    Why I chose Mobility Central to support my client's reporting needs

    5

    Overview ' I am currently providing monthly mobile reporting for a client on a fee for service basis. Reporting includes summary by user: - user cost includes: total cost, LD cost, text cost, voice roaming cost, data roaming cost - user usage includes: total mins, domestic data, roaming minutes, roaming data, # text msg Reporting also includes charts and analysis of usage: - Top 20 users, billing issues, exception reporting, etc' ' Various Vendors - Canada: Telus & Bell - USA: AT&T & Tmobile The Challenge ' The challenge is to extract data from multiple carrier data sources to create one report Solution ' I was previously using another product to extract and format the data. Initially this was working fine but processing issues started to crop up in mid 2015 and I didn't consider it a cost effective solution. ' I explored Visage as an alternative in July'15, did some parallel testing in August & September and then went live in October. A very smooth transition Visage ' Excellent support from Channel Operations Manager Jamie Gran from the early testing stages to current day production ' Visage provides Multiple Environments - a 'Sandbox' has been set up for Abilita for anyone interested in testing it out - a Production environment is set-up for you once you go live - a 'Demo' environment has been set up for Abilita to use as a marketing tool to your prospects or current clients ' I like the flexibility of the product offerings Visage provides: - Pulse : free 'teaser' offering for your clients - Mobility Central Reporting: provides access to all their standard reports plus my custom report - Full Mobility Central Access: feature rich option (ie: you can provide your client with access to Mobility Central to view reports and charts if that's required - Add on Modules (I haven't used these) . Pool Recommendations Feature . Comparative Analytics Feature ' Pricing is very competitive and fits my business model well ' Ease of Use: - they extract the data each month based on the billing cycle date - I have access to a host of standard reports via the Visage portal as well as the Custom Report they set up for my client ' Carriers: - I understand visage can support data from most US carriers. Rogers from Canada is currently supported and they are in the process of mapping the data for Bell Canada

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality

    Vendor Response

    Thank you for the review!

    Replied October 2016

    Read More

    JL

    Jack L.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    5001-10000 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2019

    Customer Service and Optimization Recommendations are fantastic

    4

    MobilityCentral has allowed us to properly allocate costs of wireless devices to the cost center of the employee using that device. It has also given our employees the ability to submit requests themselves instead of relying on an administrator to do it. MobilityCentral has been exceptionally adaptable to our needs as we have on-boarded several divisions of our company into this system.

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Fantastic customer service. I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations. They've helped us cancel zero-usage lines that we were paying for monthly and also reassigned lines to more cost effective wireless plans.
    Cons:
    Navigating the site can be confusing for employees. They tend to have questions about how to submit a request and how to pull a report.

    Reasons for switching to brightfin

    Lower cost per line per month

    Vendor Response

    Thank you for your review!

    Replied October 2019

    Read More

    AD

    Alyx D.

    Verified reviewer

    Publishing

    501-1000 employees

    Used other for less than 2 years

    Review source

    Reviewed August 2019

    Mobility Central has been a great help identifying areas to save money

    5

    I like using MobilityCentral and would like to find time to really concentrate on some of the features that would be helpful to me and use it to its full potential. My contact has been amazing and responds to my questions quickly as well as regularly checking in to see if I need anything. He also informs me about new features that could be helpful.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like that I can run a report letting me know how long a device has not been used so I can disconnect it.
    Cons:
    It's a little hard to remember where to go for everything. I find myself looking around and choosing wrong areas for things I need to do at times. There are a lot of categories to look through. The recommendations for carrier changes don't match with the plans when I review the accounts with my reps. We have some grandfathered plans that we will stay on but when I see the recommendations I check with the reps to make sure. I don't know if things have changed with the connecting to our Active directory but in the beginning it was a complicated method which I had to rely on others to do for me.

    Reasons for choosing brightfin

    When I saw the demo I knew it was the tool that would fit my needs.

    Vendor Response

    Thank you for your review! We'll be sure to get your feedback to our product management team for consideration!

    Replied August 2019

    Read More

    CF

    Cale F.

    Verified reviewer

    Oil & Energy

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2019

    MobilityCentral Will Exceed Expectations

    5

    The experience has been great and there isn't anything I would change. Ease of use couldn't be better and the reporting features are outstanding.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It's easy to use and the interface is clean. You can run detailed reports on every aspect of mobility and it keeps your companies mobility footprint extremely organized. Ordering phones and new service is a breeze, as is issuing line disconnects.
    Cons:
    The software works better than advertised and doesn't have any weak points.

    Vendor Response

    Thanks for such a great recommendation! We value your feedback!

    Replied October 2019

    Read More

    VQ

    Victoria Q.

    Verified reviewer

    Entertainment

    5001-10000 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    Thank you MobilityCentral

    5

    We have had a great experience with MobilityCentral!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We have multiple cellular accounts and MobilityCentral gives us a detailed usage and spend breakdown for each. This information is clearly displayed on the site and easily accessible. The support team is always responsive and helpful when assistance is needed. They have helped optimize out accounts and save us money!
    Cons:
    A bit overwhelming at first, but the team is more than happy to walk you through tutorials.

    Vendor Response

    Thanks for the excellent review!

    Replied April 2019

    Read More

    RC

    Rick C.

    Used daily for more than 2 years

    Review source

    Reviewed March 2018

    This product keeps mobile device inventory and spend under control and manageable.

    5

    With thousands of mobile devices across multiple vendors, a couple quick sorts and it is EASY to identify immediate pay back with zero data users, zero usage, overage users, plan assignment errors, obsolete inventory, etc., etc. This software pays for itself year after year. We have been using this for 8+ years now.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This product uncovers everything about bulling spend, plan options, data options with tons of reports and filtering options.
    Cons:
    The interface is pretty dense with numbers and charts and it can be intimidating to figure out where the information you want is located.

    Vendor Response

    Thank you so much for your review!

    Replied March 2018

    Read More

    VR

    Verified
    Reviewer

    Mechanical or Industrial Engineering

    201-500 employees

    Used monthly for more than 2 years

    Review source

    Reviewed March 2018

    Great tool to help manage your mobile smartphones and control costs.

    4

    Mobilty Central has saved us money by showing us where resource were not being used and where we were over extending data for internal employees.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    You get monthly e-mail Alerts and great dashboards. The system is highly customizable and will handle most requirements. Also allows you to consolidate multiple carriers.
    Cons:
    Since we don't have anyone dedicated to managing the service sometimes it takes a minute or two to remember how to change configurations.

    Vendor Response

    Thank you so much for your review! Remember, you get unlimited training! Never hesitate to contact your CSM or support@mymobilitycentral.com for rapid responses to your questions.

    Replied March 2018

    Read More

    Showing 1 - 10 of 36 Reviews

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