Device42 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Device42

4.9

(59)

Pricing

Starting at $20.00 per year

About Device42

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tagging and password management.

The solution enables IT administrators to manage the complete lifecycle of assets. Further, it enables managers to grant permissions and provide access rights to team members. Data center virtualization enables organizations to create a structured data repository.

Device42’s password management module enables organizations to store and manage passwords in a centralized location.

The solution integrates with third-party applications using REST APIs. Support is provided via an online portal, email and phone. The solution helps midsize businesses streamline and automate asset management operations.

Device42 Screenshots

Device42 Pricing and Plans

Starting price: $20.00 per year

Free Trial

Free Version

Free

$0.00

Plan includes:

Asset Lifecycle Management
Data Center Asset Management
Drag and Drop Data Center Layout Diagraming
End-to-End Hybrid IT Discovery
IP Address Management
IT Asset & Inventory Management
REST API Integrations
Secure Password Vault
SSL Certificate Management

Standard

$20.00

per user, per year

Plan includes:

Ability to Add-on Modules
Asset Lifecycle Management
Data Center Asset Management
Drag and Drop Data Center Layout Diagraming
End-to-End Hybrid IT Discovery
IP Address Management
IT Asset & Inventory Management
Pre-Built Dashboard Templates
REST API Integrations
Secure Password Vault

Premium

$36.00

per user, per year

Plan includes:

Ability to Add-on Modules
Asset Lifecycle Management
Data Center Asset Management
Drag and Drop Data Center Layout Diagraming
End-to-End Hybrid IT Discovery
IP Address Management
IT Asset & Inventory Management
Pre-Built Dashboard Templates
REST API Integrations
Secure Password Vault

Enterprise

Pricing available upon request

Plan includes:

Ability to Add-on Modules
Affinity Group Auto-Discovery
Application Dependency Mapping
Asset Lifecycle Management
Conitunous Application Discovery
Data Center Asset Management
Drag and Drop Data Center Layout Diagraming
End-to-End Hybrid IT Discovery
IP Address Management
IT Asset & Inventory Management

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Device42 Features

Popular features found in IT Asset Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Maintenance Management
Procurement Management
Supplier Management
Support Ticket Management
More features of Device42
Access Controls/Permissions
Alerts/Notifications
API
Application Management
Asset Lifecycle Management
Asset Tracking
Audit Trail
Capacity Management
Change Management
Change Planning
Charting
CMDB
Color Codes/Icons
Compliance Management
Customer Support
Dashboard
Data Import/Export
Data Mapping
Data Visualization
Dependency Tracking
Device Auto Discovery
Drag & Drop
Hierarchical Mapping
Impact Management
Inventory Management
Issue Auditing
IT Asset Management
IT Reporting
License Management
Location-Based Mapping
Maintenance Scheduling
Map Exporting
Monitoring
Multi-User Collaboration
Network Security
On-Demand Mapping
Patch Management
Performance Monitoring
Power Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Relationship Mapping
Remote Access/Control
Reporting/Analytics
Requisition Management
Role-Based Permissions
Self-Updating Maps
Server Monitoring
Service Level Agreement (SLA) Management
SSL Security
Tagging
Third-Party Integrations
Ticket Management
Uptime Reporting
Visual Discovery

Device42 Integrations

ServiceNow

Chef Enterprise Automation Stack

Zendesk Suite

Confluence

Jira

Zapier

Device42 User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.7

Andreas Z.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Good IPAM Solution

Previously 5

We gained following efforts : - global IPAM solutions - active IP usability tracking (ping Sweep) - Service Now Integration (REST Integration) - Single Source of truth for network items

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Previously 4

Pros:

We use this tool as global IPAM solution also for automated processes and its working very good. API is clearly documented and support is always willing to help

Cons:

Some usability concepts are not so common as compared to other IPAM products (e.g. Bluecat), which needs more time to get familiar with the concept (e.g. subnet move, split, merge). But support is always open for guidance and feature requests

James D.

Verified reviewer

Computer Games

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

A great CMDB tool

Overall the partnership with Device42 over the past 3 years have been great. The operations support for the product is a simple process and ongoing support from the sales team is also good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product met all of our requirements for a CMDB. The Device 42 team provided great support during our proof of concept testing and implementation. The implementation was not as complex compared to other enterprise CMDB tools. Ongoing support from our D42 team is great. We also have met with their product team to provide feedback for future features and enhancements.

Cons:

We are looking forward to Device42 to continue to enhance the dashboards and advanced reporting tool.

Reasons for choosing Device42

Device42 met all of CMDB requirements, ease of use for the user interface, "out of the box" reporting and advanced reporting and licensing model. The additional key fact was the support model which Device42 provides.

Kriss A.

Verified reviewer

Computer Networking

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2019

Useful, rough and improving

We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. Would definitely recommend the product. As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

Cons:

The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented. The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it. If you use bonding/port channels, expect that most of the network visualisation breaks down.

Dinco V.

Verified reviewer

Computer Games

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2023

Great tool for IT Inventory Management and CMDB

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Automation and Integration is what I consider is the most important. We have created multiple integration with other tools that allow us to have IT information in one single place.

Cons:

- One thing I think should be improved is the customization of discovery. It would be very useful if we can modify what is being discovered by autodiscovery and agents, not only device technical information but bussiness related information.- Other thing is the difference between the different ways of reporting, for example, we don't get the same results from Devices table export, Classic and Advanced reports, and DOQL queries. Sometimes is confusing for several users to know what is the best way for reports.

Satesh P.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

Great tool to keep everything organized in one place.

Each team would maintain multiple spreadsheets for physical inventory, passwords, rack diagrams for each datacenters, warranty information and software licenses. Having one tool to manage all this information simplifies everything and makes it easier to update everything . One pane of glass as they say.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When I first started using Device42 I was impressed with how helpful the sales team was in the deployment process. Once deployed I noticed how many tools were included in the base software. In the first few weeks after deployment in our data centers we needed to quickly run an inventory of all of our SSL certificates. Using Device42 we were able to run in an automated scan that gave us a report that we used to update all of our SSL certificates. The more you use the software the more things that can be useful for you company. I can also say that their support is top notch and always willing to help and work with you until your problem is fixed.

Cons:

There is not much to complain about when it comes to this software. If I have to nitpick I would say that it would be the update process. I would prefer for the updates could be directly installed. Other than that its a great product to use.

Verified

Reviewer

Building Materials

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Device42 review

The support is great and helps us when we have both large and small questions. The dependency chart is appreciated by our change manager.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

Cons:

The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

Verified

Reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

A Very Good discovery tool with super quick support !

D42 has been helping us for the server migration planning, reports are helping in application assessment and move group finalization and decide right sizing for target server.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

D42 support is very quick and to the point. Anyone who doesn't have discovery experience, can work on this tool easily. This tool helps a lot if you are going through server migration planning phase. This tool helps a lot if you want to figure out the application or server dependencies. It gives a very good picture of server communication, capture all the inbound/outbound communications.

Cons:

Few reports can only be downloaded from DOQL script, there should be a direct download option for all the reports. No option available to test the targets server to ensure that scanning will be successful considering all the prerequisite. sub-appliance( WDS) dependency for windows server scanning. No CLI option

Verified

Reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Very good software

We are not utilizing the software to it's fullest, but primarily use it for asset management and data center views. It has been a tremendous tool for us as we have over 7,000 devices, more than 180 Comm rooms and 100 buildings. Hard to imagine tracking all those devices and rooms without this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve. In fact on more than one occasion we did a WebEx style meeting and they stayed on the WebEx much longer than I expected, all to make sure I was completely satisfied and the issue was fully resolved.

Cons:

The auto discovery does not automatically discover every device we use, However, when we come across something that is not being autodiscovered, Device42 programmers are more than willing to take a look and make the software as fully functioning as possible

Verified

Reviewer

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2017

Great product and excellent support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Device42 to implement our customer environments. It gives us a great overview of the customers IT estate and enables us to track inventory and server layout connections. Their Support is really responsive and helpful and when an issue or feature request is put in support works with development and the customer until the issue is fully resolved and tested

Cons:

This product has some limitation in current version, what could give use some manual job. However support is working with us to solve all our issues.

Verified

Reviewer

Information Technology and Services

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Discovery Plus

I had a requirement for a quick discovery exercise and Device42 was able to be deployed and start returning results with a minimal setup. More functionality is configurable and will be used in the future to enhance the reporting on the discovered data. This product is able to be deployed in a very secure environment and still be fully functional. I'd highly recommend this to anybody wanting to get a quick discovery and detailed reports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great support team for help with installation and issues with certain OS discoveries. A lot of information is available without the requirement to deploy agents first. Good on-line documentation that covers off the main uses of the software. Updates every fortnight containing product enhancements and bug fixes.

Cons:

Reporting engine is a little slow when wanting to export the output in csv or excel formats, this is being improved with the recent enhancements for direct database access to enable the creation of bespoke dashboards.

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