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Freshservice vs Lansweeper: Which is best for you?
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Features
- It has enabled us to standardize processes, automate repetitive work, and scale support across multiple departments with a lean team. While there is a learning curve for advanced features, the overall value and stability of the platform have exceeded expectations.
- They force you to use certain templates certain ways and refuse to let you change it and leave everything grayed out.
- Price has doubled/tripled in the past 2-3 years and many features like vulnerability scanning are further paywalled into an even higher tier package.
- Depending on scan frequency, changed IP addresses can take a while to propagate through the system causing minor delays
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Recommendations
