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Freshservice vs TeamDynamix: Which is best for you?
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Features
- It has enabled us to standardize processes, automate repetitive work, and scale support across multiple departments with a lean team. While there is a learning curve for advanced features, the overall value and stability of the platform have exceeded expectations.
- They force you to use certain templates certain ways and refuse to let you change it and leave everything grayed out.
- The workflows really help drive these digital processes and it keeps all stakeholders in the loop and keeps the processing moving forward on a timely pace.
- The constant popup windows make screensharing a nightmare and the dropdowns don't show on the screenshare.
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Recommendations
