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Josh P.

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Guru vs Malcolm!: Which is best for you?

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Features
- By being readily available and easily accessible with a clear set of "access" to each level of employee Guru has become - in my opinion - a staple for any business that requires a specific set of skill that is easily discussed, shared and utilized to better assist the consumers it serves and the client that relies on it.
- The search functionality when there are many cards within an organization is typically extremely lackluster.
- We wanted a solution that would empower our customers to self serve as well as free up time for our Client Support team to focus on more complex customer queries and the tool has done just that!
- Integrations are a bit lacking and haven't really seen man updates (publically).
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Recommendations