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LiveChat vs Zoho SalesIQ

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Updated March 19, 2026

LiveChat vs Zoho SalesIQ: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

$10.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Real-Time Chat
5.0
Visual Analytics
5.0
Multi-Language
4.88
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Transcripts/Chat History
4.88
Chat/Messaging
4.63
Real-time Consumer-facing Chat
4.57
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Integrations
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Shift4Shop
Shift4Shop
BigCommerce
BigCommerce
Mad Mimi
Mad Mimi
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Pros / Cons
  • Essentially, this means that the system supports me in solving my customer's problems and thanks to a central database and a 360 degree view, I quickly have all the relevant information at my fingertips.
  • The system disconnects on its own without any warning, incoming client chat requests are not notified, and messages are missed entirely.
Read more
  • Easy to setup and integrate existing Zoho ecosystem, work similar to other environments.
  • It is unable to be trained on our Knowledgebase and I would not recommend this tool.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.1/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad