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Axxess HomeCare vs CareSmartz360

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Updated February 12, 2026

Axxess HomeCare vs CareSmartz360: Which is best for you?

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Starting Price

Pricing available upon request

$10.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
See All
Appointment Management
5.0
Workflow Management
5.0
Visit Verification
4.90
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Integrations
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Paychex Flex
Paychex Flex
QuickBooks Online Advanced
QuickBooks Online Advanced
HHAeXchange
HHAeXchange
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Pros / Cons
  • What I like least is the long extensive training, but it is very helpful its just that when you go live you kind of forget everything that you had just learned.
  • The opaque nature of Axxess Homecare’s pricing and its mismatch with the delivered value further exacerbated our challenges. Despite expectations set around the system’s capabilities and support, the reality did not align with our criteria for a robust, integrated EHR solution, thereby questioning the investment’s worth.
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  • Clean layout and having ability to questions answered quickly through chat by live person and AI during off hours.
  • Old looking user interface, occasionally slow to load, Agency owner app has very little functionality, Some of the day to day operations are not intuitive (I don't need everything to be simple, but day to day stuff like scheduling should be).
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Ease-of-Use
3.7/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
3.3/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
3/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
3.1/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
8 Recommendations
22 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad