OpenTable 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if OpenTable is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

OpenTable

4.7

(1316)

Pricing

Starting at $149.00 per month

About OpenTable

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success.

OpenTable Screenshots

OpenTable Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

Basic

$149.00

flat rate, per month

No plan information available

Core

$299.00

flat rate, per month

No plan information available

Pro

$499.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

OpenTable Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of OpenTable
Access Controls/Permissions
Activities Booking
Alerts/Notifications
API
Availability Management
Barcode/Ticket Scanning
Billing & Invoicing
Booking Notes
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Customizable Templates
Delivery Estimate
Delivery Management
Electronic Payments
Email Reminders
Employee Management
Event Scheduling
Food Delivery Dispatching
Forecasting
For Restaurants
Gift Card Management
Kitchen/Menu Management
Loyalty Program
Menu Builder
Mobile Booking
Mobile Payments
Online Booking
Online Ordering
Online Payments
Online Reservations
Order Entry
Order Management
Order Tracking
Payment Processing
Performance Metrics
Point of Sale (POS)
Point of Sale (POS) Integration
QR Codes
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reminders
Reporting & Statistics
Reservations Management
Reviews Management
Rewards Management
Room Booking
Sales Trend Analysis
SMS Messaging
Social Media Integration
Social Promotion
Table Management
Third Party Booking
Third-Party Integrations
Wait List Management
Website Integration

OpenTable User Reviews

Overall Rating

4.7

Ratings Breakdown

75%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.5

Functionality

4.6

Julio G.

Verified reviewer

Photography

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed August 2024

Love using open table

It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.

Cons:

As of right now, I don't have any issues with open table.

Katherine J.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

OpenTable is Superior to the rest!

We've been using It for over 4 years and love it. It is easy to use for the Restaurant Management in the front and back end. We love how it has marketing tools inside the program so we don't have to add anything else on for internal marketing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love using open table for all Reservation Management software abilities as well as the Marketing side of Open Table. We've been using open table for over 4 years now and would recommend it to lots of restaurants in our area!

Cons:

The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.

Reasons for choosing OpenTable

Because of all the functions it has and it is known to be the best software worldwide

Sara A.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Easy to use

Previously 4

Ratings Breakdown

Ease of use

Functionality

Pros:

It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas.

Cons:

It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable

Verified

Reviewer

Consumer Services

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed December 2025

Open Table Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar

Cons:

Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

Mark G.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

The leading restaurant booking system

Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.

Cons:

The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.

Reasons for choosing OpenTable

The ease of use and real time visual interface.

Reasons for switching to OpenTable

We were advised by another restaurant owner that OpenTable was the best option.

Michaela S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

My honest review of OpenTable

I recommend OpenTable for any venues that need exposure. It’s one of the top booking platforms if you can afford the service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that opentable has an app that’s easily accessible for venues. Super easy to adjust booking experiences, add users, monitor / limit functions. Tripleseat integration is a breeze.

Cons:

OpenTable’s downfall would be pricing for venues. It offers great exposure but at a higher cost

Reasons for choosing OpenTable

We initially changed from sevenrooms to OpenTable for the exposure from that platform. We have since moved back to just using sevenrooms

Joelle R.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2025

Wonderful software - a little pricey

OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant. It offers a functional and reliable reservation system, but doesn’t evoke strong feelings—neither exciting nor disappointing. Its main role is focused on marketing, and the experience is generally neutral without any standout features. The reservation system works efficiently, with solid functionality and a range of useful features. It does the job, though it doesn’t go above and beyond. One downside is the cost. The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature was not the best fit for us. Reason for Choosing OpenTable I've been considering switching from OpenTable to Toast for our reservation system but am still figuring out how best to communicate the change to our customers, both existing and new.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Optimized bookings, seating flow, and intuitive reservation booking. The status updates for tabling is incredibly helpful as well.

Cons:

Our waitlist was too complicated to implement. We still use our own in house waitlist.. managing the app and walk-in's became a communication issue for staff and guests. The cost is a little more than we would like as well.

Reasons for choosing OpenTable

OpenTable offered a more personalized experience, and we needed specifics in our specialty.

Meg H.

Verified reviewer

Restaurants

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2025

Event review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything in one place including reviews for our six locations, marketing and reporting

Cons:

Lack of customization with marketing, reporting, experiences and other daily uses

Reasons for switching to OpenTable

Too many technical glitches causing issues in bookings

Elizabeth H.

Verified reviewer

Accounting

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed December 2025

Opentable - great product

Overall I am very happy with OpenTable. I wish more restaurants used it so that it would be a one stop shop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hi, I love OpenTable. It makes it very easy to reserve dinner reservations without having to call and be put on hold.

Cons:

The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again.

Will B.

Verified reviewer

Arts and Crafts

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed January 2026

Does the hardwork for you!

Useful in the sector to understand customer behaviour in relation to booking. Helpful when making changes to website, reservations or overall availability. Will continue to use it and hope it grows in the sector. Inspires trust too!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues. It is useful for tracking customer behaviour regarding bookings and overall data analysis.

Cons:

I would like greater depth of detail regarding customer data analysis, source of visit, time spent, repeat customer, payment etc. This would then be supported even better with AI powered analysis.

Showing 1 - 10 of 1316 Reviews

See All Reviews