OpenTable 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

OpenTable

4.7

(1317)

Pricing

Starting at $149.00 per month

About OpenTable

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success.

OpenTable Screenshots

OpenTable Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

Basic

$149.00

flat rate, per month

No plan information available

Core

$299.00

flat rate, per month

No plan information available

Pro

$499.00

flat rate, per month

No plan information available

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OpenTable Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of OpenTable
Access Controls/Permissions
Activities Booking
Alerts/Notifications
API
Availability Management
Barcode/Ticket Scanning
Billing & Invoicing
Booking Notes
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Customizable Templates
Delivery Estimate
Delivery Management
Electronic Payments
Email Reminders
Employee Management
Event Scheduling
Food Delivery Dispatching
Forecasting
For Restaurants
Gift Card Management
Kitchen/Menu Management
Loyalty Program
Menu Builder
Mobile Booking
Mobile Payments
Online Booking
Online Ordering
Online Payments
Online Reservations
Order Entry
Order Management
Order Tracking
Payment Processing
Performance Metrics
Point of Sale (POS)
Point of Sale (POS) Integration
QR Codes
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reminders
Reporting & Statistics
Reservations Management
Reviews Management
Rewards Management
Room Booking
Sales Trend Analysis
SMS Messaging
Social Media Integration
Social Promotion
Table Management
Third Party Booking
Third-Party Integrations
Wait List Management
Website Integration

OpenTable User Reviews

Overall Rating

4.7

Ratings Breakdown

75%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.5

Functionality

4.6

Anthony C.

Verified reviewer

Entertainment

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed August 2024

Convenient and Reliable, with a Few Minor Glitches

Overall, I’ve had a positive experience using OpenTable. It’s my go-to for making restaurant reservations, especially when I’m exploring new places. The convenience factor is high, and the app generally performs well. There are minor hiccups from time to time, but they’re not deal-breakers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OpenTable makes it incredibly easy to find and book reservations at a wide variety of restaurants, often with just a few clicks. The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability. It’s also convenient to manage reservations and make adjustments on the go.

Cons:

While the platform is generally reliable, there have been occasions when I arrived at a restaurant only to find that the reservation hadn’t been properly communicated or confirmed on their end. Also, some of the lesser-known or smaller restaurants aren’t available on OpenTable, limiting options in certain areas.

Joelle R.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed February 2025

Wonderful software - a little pricey

OpenTable serves its intended purpose well, providing a straightforward platform for customers to easily find my restaurant. It offers a functional and reliable reservation system, but doesn’t evoke strong feelings—neither exciting nor disappointing. Its main role is focused on marketing, and the experience is generally neutral without any standout features. The reservation system works efficiently, with solid functionality and a range of useful features. It does the job, though it doesn’t go above and beyond. One downside is the cost. The price can feel a bit high, especially considering the platform is primarily used just for reservations. And, The waitlist feature was not the best fit for us. Reason for Choosing OpenTable I've been considering switching from OpenTable to Toast for our reservation system but am still figuring out how best to communicate the change to our customers, both existing and new.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Optimized bookings, seating flow, and intuitive reservation booking. The status updates for tabling is incredibly helpful as well.

Cons:

Our waitlist was too complicated to implement. We still use our own in house waitlist.. managing the app and walk-in's became a communication issue for staff and guests. The cost is a little more than we would like as well.

Reasons for choosing OpenTable

OpenTable offered a more personalized experience, and we needed specifics in our specialty.

Sara A.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Easy to use

Previously 4

Ratings Breakdown

Ease of use

Functionality

Pros:

It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas.

Cons:

It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable

Chelsey T.

Verified reviewer

Consumer Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2024

Helpful and convenient

Great! It is a very helpful app. I order take out a lot and use this app for orders and viewing restaurants etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The convenience of it definitely. I love that you can view the restaurant menu’s, make reservations and even see customer reviews.

Cons:

It would crash on my phone every now and again, typically when I’m out of internet range.

Reasons for switching to OpenTable

DoorDash never met my needs, quality was bad, over priced etc.

Aimee S.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed June 2025

Last minute dinner plans? no problem!

Open table is a great app for finding a restaurant, especially last minute or at a busy time. You can see what each restaurant offers and read reviews and find out who has a table you can reserve at the time you need it. It makes the reservation for you, so you don't have to call around to get a table. We have discovered new places they we really enjoyed by using this app.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to use and many restaurants to choose from. Available reservations and wait lists help us decide where to eat.

Cons:

Some places are not on the app or don't take reservations, so it can't really help with those, but at least it gives reviews to help you know if you will like it.

Tyla J.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed July 2025

Endless options!

Ratings Breakdown

Ease of use

Functionality

Pros:

It’s very user friendly, with tons of review to help anyone make a decision on where they want to go

Cons:

Sometimes the log in process can be repetitive but that might be something out of everyone’s control. It’s good for security purposes.

Abbie F.

Verified reviewer

Sports

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed July 2025

AWESOME - it's such a great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OBSESSED - I use it so much. I love the ability to reserve a table and give a notification to the restaurant for special reservations (i.e. birthdays)!

Cons:

Not all restaurants are on it. I wish everyone would have their restaurant connected with Open Table.

Jackie I.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Open Table Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly and a great page layout. It makes it easy for users to learn how to use and also be able to see reservations easy!

Cons:

Initially hard to set up with venue space, but their customer service was great in helping!

Verified

Reviewer

Retail

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed June 2025

Announce Your Presence

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use for end users. Provides tremendous value and makes restaurants more appealing. OpenTable is an essential part of any restaurant's marketing strategy.

Cons:

Categorization can be a challenge. Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries.

Jake S.

Verified reviewer

E-Learning

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed April 2025

The Best Reservation Platform