BananaDesk 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BananaDesk

4.7

(61)

Pricing

Starting at $29.00 per month

About BananaDesk

BananaDesk is a cloud-based property management platform designed for small to medium sized hostels, hotels and B&Bs. It has a built in channel manager that connects to Booking.com and Hostelworld, and also has an integration with an independent channel manager (Myallocator) to connect with 100's of other OTAs.

The solution also includes a drag-and-drop reservations calendar for front desk staff, and an online booking engine for a property's website & Facebook page. All BananaDesk plans come included with live chat support.

BananaDesk is best suited for small to medium sized independent properties that have recently opened or are looking to switch from Excel to a proper property management tool.

BananaDesk Screenshots

BananaDesk Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Basic

$29.00

flat rate, per month

Plan includes:

Airbnb
Automate Tasks
Create Unlimited Users
Easy to Learn and Use
Etc.
Fully Integrated Booking Engine
One on One Support
Organize Reservations
Safeguard Data
Sync With Booking.Com

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BananaDesk Features

Features of BananaDesk
Alerts/Notifications
Availability Management
Billing Rate Management
Booking Management
Booking Notes
Built-in Accounting
Calendar Management
Channel Management
CRM
Data Import/Export
Data Synchronization
Dorms
Drag & Drop
Email Management
Employee Management
Front Desk Management
GDS/OTA Integration
Guest Experience Management
Multi-Channel Management
Multi-Property
Online Booking
Private Rooms
Property Management
Reservations Management
Room Booking
Third-Party Integrations
User Management

BananaDesk Integrations

Meta for Business

BananaDesk User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.7

Functionality

4.5

Justin N.

Verified reviewer

Hospitality

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Amazing site to use

Ratings Breakdown

Ease of use

Functionality

Pros:

Our hotel starting using this for 3rd party reservation and it has been amazing. Very easy to use and look at guest booking and modify payments if i need to.

Cons:

There is nothing wrong with this software. Easy to use! No complaints

Dhruv T.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed May 2019

The best software for small/medium properties, trust me I've looked!

I've been using banadesk across 3 properties and for the last 4 years. They're fantastic and consistent. All my teams have loved using it and have sometimes even requested me to go back to banana desk when we started using other softwares. A few additional features like the ones mentioned above would be great, but I hear they're working on adding them. I've used products that have all these functionalities and they are helpful, however, I always ended up coming back to banadesk because of its ease of use. If they added a few more functionalities, banana desk would be way above the rest.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Banadesk is as close as it comes to being the perfect balance between- ease of use, affordability, efficiency and reporting. Their customer service is one of the best I've come across Very easy for new members of the team to pick up Works great even when the internet connection isn't the best The interface is genius. Intuitive, all the basic functions present and very difficult to mess up.

Cons:

Some higher end functions would be highly appreciated and I'd be willing to pay extra for them. Things like automated emails to guests, a phone app to quickly check and update bookings, automatic rate changes depending on real time occupancy.

Reasons for choosing BananaDesk

Ease of use, customer service, consistency and fast interface.

SILVIA N.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

WE LOVE BANANA!!

We concentrate the channels in the system so it´s easier for the team to use and learn. The color coding help us with the status of the guests and help us organice the everyday working scheme. Before banana we had to be extra careful with possible overbooking between reservation channels, but now, that´s not a problem anymore. :)

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 4

Pros:

IT´s easy to use and understands perfectly how a hostel works. We love the color coding and the service provided by the team is always fast and great.

Cons:

we can´t think about anything right now, it´s very good.

Zaeem M.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed May 2019

Excellent PMS Software for Hostels

We use Bananadesk to manage bookings from multiple sources for a 45 bed hostel. Their support is very responsive to any questions and can even be reached via a chat window. Getting Bananadesk up and running was very easy and it integrates well with our channel manager, MyAllocator.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Drag and drop nature of the calendar - Simple, intuitive interface of the reservation view - Very easy to move bookings around - Searching bookings and transactions is quick and easy - Very cost effective

Cons:

- A little fiddly to change rates quickly, for short periods - No immediate count of occupancy in the calendar - No revenue management options

Reasons for choosing BananaDesk

Simple, cost effective, powerful enough, very responsive support team. Have not been let down!

Carolina S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed March 2019

Wouldn not change it at this point.

I have been working with bananadesk for 5 years already and i am happy with them. Although there is a lot of things they can still add, i am confident they are working on it. Is a very easy system to teach and to work with. We got to them after using pen and paper so they were lifesavers for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- It is very user friendly. - Easy to move guests around if they change rooms. - Makes distribution for groups very easy to see and change if needed. - Dashboard helps a lot. - They have help me changing little things like not letting my staff do checkins (or checkouts) if there is a balance. They do try to help personalizing stuff if needed.

Cons:

- Is very easy to get duplicates in my guests database. (same person with 3 different records). - Not being able to use a private room as a dorm if needed. - I wish i could use their channel manager but it does not allow to change rates in different channels [yet] so this stops us for now. - It would be great if i could keep a better track of my physical inventory in the system.

Carolina H.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed May 2019

Easy and Cheap

I use Bananadesk everyday, and I can only suggest they continue growing and who knows if one day we'll be using BananaChannels and BananaBookings! Overall I'm happy with this software and can only ask for an App to be a little bit better on the phone!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a super user friendly software. I have lots of interns comming for 1 or 2 months, and they learn very fast to use Bananadesk. Plus it's cheap considering other softwares on the market! But above all, the team is amazing and always ready to support or answer any doubts you have!

Cons:

Pricing and "season rates" should be way easier for business like a hostel... I need to have 52 season rates in orther to manipulate prices weekly!!! The other thing that needs improving are the Dashboards... Unfortunately they have some limitations.

Julia B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Reviewed May 2019

Simple, effective and inexpensive

My small budget backpackers hostel is big enough to be a headache when allocating multiple booking systems and this really takes the pressure off! I was new to these things but the setup support I received made it all feel very straight forward. I did a lot of research to find the right channel manager and I am happy with my decision.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexible option for seasonal properties helps to make this very cost effective. By paying however the business model does not require the selling of data that I believe is safer and more ethical than most free booking software options. The system is simple and intuitive to learn and use. I like the uncluttered visual of the booking page, most other budget booking software packages look cramped by comparison.

Cons:

Whilst Bananadesk is functional from my mobile it would be helpful if the click and drag facility worked better on mobile devices so that I could more easily reserve places for bookings received on the go. The best fix I can find is to click and block day by day and then update the information on returning to my computer. This is a minor niggle though.

Benoit F.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed May 2019

Do really the hostel calendar job

Everybody who worked on hospitality industry I showed this software are amazed about it. They dreamed about a concept like that. it's so easy to see the reservations, It's all automatic if you receive reservations from hostelworld or others and so simple if you want to make some change. Maybe too easy, we need to be really careful, because there is no way to come back if we didn't pay attention. I will put a 10/10 the day they put an history button and a smart phone app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy way to set up and use the calendar, the way to be able to reach the administrators.

Cons:

There is no calendar history of what we changed on the calendar and we cannot come back if you did a mistake. It's possible to ask to Bananadesk team but it's not that simple. Not really adapted yet for a smart phone. That would be fantastic to have smart phone app.

Kyee Bhone B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed May 2019

Would like to say why I like Bananadesk.

While I using this bananadesk website, there is no serious problem. My experiences upon using bananadesk website are very easy to use, understandable, and prevent over booking. Because overbooking might be the main problem among channels. I could solve this by using bananadesk website. That is what I considered about bananadesk.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use as a property management for the hostel. Clear display for all rooms & rates. The price can be set from one place connected with channel manager. If I have some problems, the operators suggest me as soon as possible. Time difference with different countries is never mind. But it can set the local time. Every important data is displayed in every reservation, not all. But that's okay.

Cons:

Honestly, my business had owner changing and payment was a little bit difficult for the first time. But it is okay for now.

Luke S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed May 2019

Banana Desk has stopped our business going bananas

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BananaDesk is extremely user-friendly bright and colorful - a joy to behold. It makes managing the beds in our hostel so very straightforward. And their helpdesk is brilliantly always on hand, if needed - which because their whole setup is rarely needed :)

Cons:

Nothing springs to mind. Maybe if there was a way to color new reservations differently if they arrived in need of being pieced together - jumbled because of limited availability in a certain bed, sometimes we don't spot it until the last minute, but that's probably an impossibility. I must tell them. They've probably got a solution for that.

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