Beds24 vs Eventbrite: Which is best for you?

I did had to build quite a bit of software layered around Beds24 to get the functionality I needed that they do not have, such as a customer portal where customers can register, sign a legal agreement, and a check-in app to distribute key codes. But no complaints there, the API from Beds24 is top notch.

I will also say that their help system is a limiting homegrown solution where you cannot properly attach URLs or any image attachments, it's not really what one expects for 2025 style support, making the process of getting help cumbersome and difficult.

It is useful in a hospitality environment to centralize ticketing and payments to allow our support team to be able to respond quicker and with more context.

Seat map could take some time to load and it's not smooth enough when transitioning from a selected seat to another area with different value or price.