Bókun 2026: Benefits, Features & Pricing

The software has a lot of connectivity with other companies.

The software has a few bugs that were not helping us to work smoothly a couple times.

I’ve worked with other platforms before and, without undermining them, Bókun has truly been a lifesaver by helping me achieve results in significantly less time. The possibilities it offers are endless, and the system feels very polished and refined.

Perhaps some specifics related to invoicing or resource usage can be a bit tricky at first, but this is mostly due to the learning curve. Some particular cases aren’t covered in the documentation and require direct support from Bókun’s technical team — which, to be fair, is quite responsive.

God service Easy to manage And the marketplace is a really good isea

..all works well I am happy as it is :)

Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization.

The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. ** Fix the availability option please **

The Bókun team is always helpful and solution-oriented. No matter the issue, they provide guidance and support quickly, which makes managing my tours much easier.

The platform has limited payment options for South African suppliers. Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings.

Efficient, competent, and (most important) real human chat support. No AI bot. Excellent App. Intelligent overall design

the standard booking report misses important elements. I had to buy the customized reporting function to overcome those.

Easy to operate and nice staff to get help. You can use the widget on different websites and manage the tour date from Bokun.

To block date is difficulty to work, you have to close each day.

The support agent [sensitive content hidden] is a straight to the point guy he solved my problem 2 times faster than any other support agent.

English level of other agents. It can be hard to communicate with someone with B1 level of english.

The agent [sensitive content hidden] was very knowledgeable, professional, patient, overall I'm super impressed with the service, thanks for assisting me with my queries.

Everything was great, i have nothing bad to say about my experience with the company, keeping on giving quality service.

The bokun is good application, you can find a deferent companies and request for a service, I highly recommend it

Viator and tripadvisor, also possible for getyourguide, Expedia and other websites, that amazing for the companies