Elina 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Elina

4.5

(57)

Pricing

Starting at £12.78 per month

About Elina

Elina is a cloud-based property management solution that offers reservation management, housekeeping, guest-relationship management, revenue management and marketing features within a suite. It caters to small and midsize vacation rentals, serviced apartments, hotels, resorts and bed and breakfasts.

Elina’s property management feature allows users to view their property portfolios, as well as individual and group properties. It helps users categorize properties, edit information and manage pictures. The housekeeping module allows users to schedule maintenance tasks and generate reports. The software also helps to manage ledgers, create invoices, set up payment rules, generate accounting reports and forecast sales.

The booking engine helps users manage online and mobile bookings, guest interactions, room-availability checking and payment processing. The software offers email marketing, role-based access, reminders and to-do lists. Integrations include payment gateways, accounting software and point-of-sale applications such as PayPal, Xero, Stripe, Wirecard, Exact and Sage Pay.

Elina Screenshots

Elina Pricing and Plans

Starting price: £12.78 per month

Free Trial

Free Version

Connect (Per Room, Apartment or Rental Pricing)

£15.00

per month

Plan includes:

Explore Helpdesk
Sync Integrated Software 1 or 2-Way
The Smarter PMS

Enterprise

£12.78

per month

Plan includes:

API Integration Access and Support
Explore Helpdesk
Integration Project Management
Sync Integrated Software 1 or 2-Way
The Smarter PMS

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Elina Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of Elina
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Availability Indicator
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Communication Management
Credit Card Processing
CRM
Customer Database
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Synchronization
Discount Management
Document Management
Dynamic Pricing
Electronic Payments
Email Management
Email Templates
Employee Management
Extended Stay
Financial Management
For Hospitality Industry
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Check-in/Check-out
Guest Communications
Guest Tracking
Inbox Management
Inventory Management
Invoice Management
Listing Management
Maintenance Management
Marketing Management
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Property
Occupancy Management
Online Payments
Overdue Payments
Owner Portal
Point of Sale (POS)
Price/Margin Management
Promotions Management
Rate Management
Real-Time Notifications
Reminders
Rent Collection
Rent Tracking
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Search/Filter
Short/Long Term Rental
Single Property
Task Management
Tax Management
Tenant Portal
Tenant Tracking
Third-Party Integrations
User Management
Utility Billing
Vendor Management
Website Management

Elina Integrations

Revel Systems

PriceLabs

Adyen

SiteMinder

Google Analytics 360

Rentals United

See all 23 integrations

Elina User Reviews

Overall Rating

4.5

Ratings Breakdown

72%

18%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.5

Functionality

4.4

Mark G.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

I recommend using Elina

Previously 4

Weve been with Elina for about 7 years now i think and they've helped us control all aspects of our business through their PMS in this time.Innovative products are introduced regularly and things are constantly updated after customer requests. Their helpdesk is manned with people you get to know over time and we have relationships with rather than speaking to different people all the time. When things are wrong they listen and im happy that that our hotel business is looked after by them.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 4

Pros:

It controls all aspects of my business. So its a one stop shop that manages to specialise in all (well most) areas. Its generally easy to use and logical and user friendly

Cons:

There are a couple of areas id like to improve but they are not priority so i dont know when or if these will happen.

Emilia M.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Tickton Grange Review

Fantastic!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrating Elina into our business was a great move. The online booking system and ability to sell packages have been instrumental in growing our revenue and we have really appreciated all the hard work Elina has put in in helping both our transition and adaptation over the last few years.

Cons:

All of the aspects that we needed to tailor to our individual business, Elina has worked with up proactively to iron out any bumps.

Reasons for switching to Elina

The software wasn't agile enough.

Naím P.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Great marketing for a horrible product

It's been a painful two years being stuck with Elina. Glad to have finally been able to leave.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That you're finally able to get out if you observe your 6 month notice period!

Cons:

Bugs, customer service ignore you when you report them, try to fault you for them. They're rude, arrogant, and fail to investigate issues reported. They reply to tickets months later closing them down, saying we believe everything has been resolved. When they have issues with partners they integrate with, they always blame it on the other side, even when the fault is clearly on their side. They don't take feedback on board for product improvement.

Vendor Response

Peyman's was an elina customer for 3 years using multiple elina PMS APIs whilst building their own property management software. We wish Peyman's the best of luck with their technology endeavours.

Replied March 2019

Kamil J.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Easy in use and reliable PMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Elina PMS is very easy in use, very reliable and provides all what is supposed to. It's simple but is also advanced in terms of features it provides.

Cons:

As in every system, there are many things that us as a business would like to see working differently but these are individual options and feature within the system.

Daniel P.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Flexible and user-friendly PMS

We have been working with same PMS over +10 years, the recent years we have notice a increased development speed adding a lot of useful features making our live easier - both our staff members and customers. We are positive to see what the future brings - Thanks for a good cooperation and service delivery.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We appreciate the user-friendliness and flexibility in implementing tailor-made features for our business. The Elina concierge team always try their best to fulfill our needs and find technical solutions that works in for practical and operational purpose

Cons:

As most software it is impossible to adapt to all needs, our company is based in Thailand and time difference is sometimes an issue in terms of quick support but that's nothing you can do about.

Vendor Response

Thank you for making time to write a review Daniel and for being an elina customer now for over 10 years!

Replied July 2020

Alexandra W.

Used daily for less than 2 years

Review source

Reviewed July 2018

Easy to use software with great support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We particularly like that the back end management system is quite simple and easy to use and the booking calendar has become invaluable. We've used other systems in the past which were more complicated however this suited out needs much more as it's not overcomplicated - it just does what it needs to do well. The on boarding training and ongoing support is also very good. When we had our initial training it was very thorough and we felt we had a good understanding of how to use the system and also how to make it work for us. When we have any questions or problems they are dealt with quickly and the support team are helpful and friendly and know their product. Again this is very different from past experiences!

Cons:

There are some elements of the accounting which need improvement as it doesn't cope very well when a booking is shortened. As a serviced apartment operator we take payment in advance and this is a problem we've found with a lot of systems.

Vendor Response

Alexandra - thank you for your review. Pleased to hear that Elina is easy to use and the booking calendar has become invaluable for your business.

Replied September 2018

Craig H.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2016

Best Move in Technology we ever made!

What can I say, in the digital revolution there are so many companies offering the next best thing in property management systems that it can become a headache choosing the right software for you. All I can say is with Elina - there is no more blurred vision, the software offers exactly what we require, tailored to our needs, providing us with the best information about our guests and allowing us to be in touch with them via their incredible marketing platform before they stay with us, during and afterwards. We have been using the system for over 2 years now and can honestly say that their service is second to none, providing a great concierge service both via email and over the telephone, we couldn't ask for anything more Elina & the team really are our skilled partners in the digital age of hospitality, thank you all

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Evrything, the ease of use, clever marketing, pricing platforms that work, this system really works for trying to take some % back off the OTA's

Cons:

the fact that we didn't go ahead sooner.

Vendor Response

Craig - thank you for the superb review! Really thrilled to hear Elina has been the best move in tech you have made!

Replied September 2018

karl s.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

A Hospitality PMS that ticks all the boxes

We have worked with other PMS products in our hotels the past - (some of them from name brands) - but Elina is so much better and at a very competitive price. Their "hands on" management style and excellent customer service is very reassuring for us as owners, and for our staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As owners we like to be able to monitor the business, day to day. Elina gives us lots of options to accomplish just that. Elina is reliable and the staff love the functionallity and efficiency. We have had the software in our hotel for 5 years now, and never experienced a problem.

Cons:

Over the years we have requested that Elina added some features that we felt were missing, and this was promptly done and is now an integral part of the software. A good PMS is never "static", but needs to be in constant development in partnership with the users to keep up with the ever changing market.

EMMANUEL G.

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2016

Great Multi Property Management Software

After trying some other Property Management Software we came across Elina. This is one of the best multi-Property management software on the market. It totally changed our lives and we were finally able to manage our own properties stress free. The software is easy to use, offers channel manager synchronisation along with the payment gateway and accounting software. Siggi & Jeff have been a great source of help and information and are always willing to take time to help and explain. They are passionate about what they do and are constantly improving the features to make the software better and to cater for the evolving market. We also got a brand new website built by Vestibule Solutions which is also another branch of Elina. Matteo and his team did an excellent job custom designing our website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Work flow - offers a well designed booking engine connectivity with Channel Manager Elina Concierge Team - Great customer support and constantly adding new improvements Good value for money

Cons:

None

Vendor Response

Emmanuel - thanks for the superb review. Really pleased to hear Elina has made operations easier for your business. Highly appreciate it!

Replied September 2018

Håkon E.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed December 2022

Great software and helpful team

My experience with Elina is great, and I have a good feeling knowing that I have great team behind my back to help me grow my business. If you are working in the hospility industry and are looking for a software and a team to help you I would recommend you to contact Elina.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Elina offers good software and very good customer support. The team is extremely helpful in all situations. We have been in contact with Sales department, onboarding department and technician department and everyone have been very helpful and understanding. The software offers all the functions we need, and are easy to navigate and use. We have had our own contact person who has helped all the way and we would certainly recommend Elina to other users.

Cons:

There are not many Cons in my opinion, but i'd like to team to investigate the possibility to let the users decide the themes of the software. As far as i know there is only one theme available.

Showing 1 - 10 of 57 Reviews

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