Hotelogix 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hotelogix

4.4

(251)

Pricing

Starting at $3.99 per month

About Hotelogix

Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules like reservations, MIS or dining services, and hotel website from a single platform. The front desk interface can act as a single point dashboard to control hotel operations. Users can also customize the interface as per the hotel needs and manage multiple tasks.

The system can integrate with major credit card payment gateways and other third-party integrations for external CRS's, EPBAX, accounting and more. The two-way channel manager connectivity helps users manage inventory, rates across multiple channels and allows them to start receiving bookings on the front desk in real-time. Users can assign room-cleaning tasks to housekeeping staff and track it from the front desk or housekeeping console.

Hotelogix is available in multiple languages like English, French, Spanish, Portuguese, German, Russian, Arabic, Thai and Turkish.

Hotelogix Screenshots

Hotelogix Pricing and Plans

Starting price: $3.99 per month

Free Trial

Free Version

Basic

$3.99

per feature, per month

No plan information available

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Hotelogix Features

Features of Hotelogix
Activities Booking
API
Booking Management
Booking Notes
Built-in Accounting
Channel Analytics
Customer Support
Dashboard
Dynamic Pricing
Extended Stay
Financial Management
Financial Reporting
For Property Managers
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Occupancy Management
Online Booking
Online Payments
Payment Processing
Point of Sale (POS)
Rate Management
Real-Time Data
Reporting/Analytics
Reservations Management
Reviews Management
Room Booking
Room Inventory
Single Property
Spa/Activity Management
Tenant Tracking
Third Party Booking

Hotelogix Integrations

STAAH Channel Manager

Integration rated 5.0 from 10 reviews

Mailchimp

Hotelogix User Reviews

Overall Rating

4.4

Ratings Breakdown

65%

24%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.5

Functionality

4.3

Walid E.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Prime Asia Hotel's Experience with Hotelogix

Overall, I am very satisfied with Hotelogix and we will continue to work with them for the long run. We hope that they introduce more upgrades, especially multiple languages that fit to our tailored market needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hotelogix is user-friendly and provides the tools required to run a mid-sized property with multiple outlets. It has its own channel manager, and can also integrate with the industry leading channel managers. Reports are detailed and comprehensive. Customer support is available 24 hours and they are always there to help. The sales and relationship team are very efficient, they keep periodic communication, and always ask for feedback and ways to improve. All this comes at a fairly decent annual fee compared to other similar PMS.

Cons:

Hotelogix could have worked better if it supported multiple languages, especially South East Asian and South Asian Countries, such as Korean, Mandarin and Japanese. This could maximize guest-contact features and make it worth the investment.

Reasons for switching to Hotelogix

We were looking for a product that can give us POS tools and better reporting.

Theobs T.

Verified reviewer

Hospitality

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Efficiency and Ease with Hotelogix

My overall experience with Hotelogix has been very positive. From the training phase up to full implementation, the transition was smooth and well-guided. What stood out the most is the system’s intuitive and user-friendly interface, which made it easy for the team to adapt quickly. Their support team is reliable, providing clear, step-by-step assistance and resolving concerns with minimal downtime. I also appreciate how responsive their key contacts are—our implementation manager, Parvesh, and our account manager, Sonu, who is especially helpful whenever I have urgent concerns. Their guidance and quick response times contribute greatly to a seamless experience. Overall, Hotelogix has been efficient, easy to use, and backed by a support team that truly ensures operational continuity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Hotelogix is its user-friendly system and intuitive interface. From the training phase up to the full implementation, the transition was very smooth. Their support team is also highly reliable—they handle inquiries efficiently, provide step-by-step guidance, and ensure issues are resolved with minimal downtime. I would also like to acknowledge Pravesh Manhas, our Implementation Manager, and Sonu Gupta, our Account Manager, for their superb support and service. Even after more than a year, they remain very accommodating and extremely easy to work with.

Cons:

What I liked least about Hotelogix is that some features still have limited customization. There are certain modules where having more flexibility would help streamline the workflow, especially for properties with more specific operational needs. There are also times when the system experiences slight delays during peak usage, which can affect the pace of work. But overall, on the positive side, these concerns are manageable, and their support team remains reliable. Messaging our account manager, Sonu Gupta, has also been very helpful whenever I have urgent concerns, as he responds quickly and ensures issues are addressed with proper guidance and minimal downtime.

Reasons for choosing Hotelogix

We chose Hotelogix because of its intuitive, user-friendly interface and the reliability of its support team. Hotelogix provided a smoother transition during implementation, with step-by-step guidance from our implementation manager, Parvesh, and ongoing support from our account manager, Sonu, especially for urgent concerns. Additionally, Hotelogix offered the flexibility and features that aligned better with our multi-property operations, allowing us to streamline workflows efficiently while minimizing downtime. The combination of usability, strong support, and operational fit made Hotelogix the ideal choice for our team.

Reasons for switching to Hotelogix

We made the switch to Hotelogix to have a more user-friendly, intuitive, and reliable hotel management system. Our goal was to streamline operations across multiple properties, reduce manual work, and ensure that our team could quickly adapt to the system. What also influenced our decision was the strong support structure—having dedicated contacts like Parvesh and Sonu ensures that any concerns or urgent issues are addressed promptly, which is crucial for smooth day-to-day operations.

Andre C.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Great product if you use all the features!

Very positive and I can highly recommend it.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Previously 5

Functionality

Pros:

There are many features here that actually help to drive revenue and there is an extensive range of useful features which minimize the effort needed to manage bookings etc and this helps us focus on the most important tasks which is actually delivered a great service to our guests!

Cons:

Learning how to use the system is not as simple as other PMS' I have used before but I think the features it offers makes up for the learning curve.

Dulcie B.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

To the best Account Manager - [sensitive content hidden]

100% happy. We received excellent training from ([sensitive content hidden]) on the system, and he was part of the process in handing us over to our Account Manager ([sensitive content hidden]). [sensitive content hidden] is a wonderful addition to our hotels that are on Hotelogix system, always willing to assist, looking at the issue from an operational point to ensure we get the maximum usage from the system. Created a WhatsApp chat group to stay in touch, he is really and truly invested in taking care of his account group. PS: [sensitive content hidden] you are the BEST and thank you for all the support and patience, I know we can get a lot some days, but you are always our pilar in the chaos.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hotelogix offers easy access to online support, no waiting period to get assistance. The Support Team are knowledgeable in all aspects / quick / friendly and professional.

Cons:

I've been using Hotelogix over a year now and nothing comes to mind. If a situation occur the support team or Account Manager ([sensitive content hidden]) is available to assist

Reasons for switching to Hotelogix

We were re-branded, and the system was no longer feasible for us to use, and it was Costley

Pov P.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Hotelogix is the best Hotel Management System

I have about a year of experience with Hotelogix and I am satisfied with everything; it saves me a lot of time, allowing me to focus more time to my operations team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Security, Value for money, Customer Support, Hotel Management, User Interface, Website/Mobile Assess

Cons:

When compared to others, we have a lower price, faster customer support, a more user-friendly interface, and we can create various POS by ourselves.

Reasons for switching to Hotelogix

High cost and inconvenience of contacting assistance.

Keon R.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Christmas Eve Blocked off the account

Typically good. Except for the issues I had today.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the quality of reports that you’re able to receive with the software.

Cons:

My billing is suppose to be directly deducted from my credit card. For some reason hotel logix decided this month they didn’t want to do an automatic withdrawal. The account isn’t even a month past due and they choose to block access, so night audit and checkout for guests could not be completed. I get a call Christmas Eve morning and half to deal with something stupid like this is infuriating. When speaking to my account rep over the phone he laughed at me. I have two hotels which I use this software and may start looking for other software if this is how you are treated.

Reasons for choosing Hotelogix

It was the software that I had most experience with.

Marwan K.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Highly Recommended for Hotel Management

Overall, Hotelogix has streamlined our operations, improved efficiency, and enhanced guest experience. It is a solid and trustworthy solution for hotels looking for a modern, cloud-based PMS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hotelogix is an excellent cloud-based hotel management system that delivers efficiency, accuracy, and seamless operations across all hotel departments. Our experience with the system has been highly positive, especially in terms of ease of use and operational control

Cons:

The PMS is exceptionally stable, and the real-time syncing across channels has significantly reduced overbookings and manual errors. Channel Manager integration works flawlessly, keeping our inventory updated on all OTAs at all times.

AKANIT B.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Good Value PMS for Daily Hotel Operations

One of the biggest advantages is that front desk teams pick it up quickly — even staff with limited tech experience. The interface is clean and intuitive, so training time is usually short, and basic day-to-day operations (check-in/out, room assignment, reservations) flow smoothly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Cloud based solutions, which makes my life easier. I can check my hotel operations from anywhere and any time, I do not need to call my hotel staff anymore. 2. Creating a reservation, check in or check out, is very easy and fast. Very user friendly. 3. Good value for money. 4. Live Support help my team to be able to get help anywhere any time. And it is quick.

Cons:

For myself and my staff, we don't have any issue or problem with the software and if we have any, LIVE Chat and their local support can resolve

sai v.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

Superb !!!

Overall the software UI is very friendly and very advance! Also the support team is very quick and prompt service 24/7 . There's also a seperate portal for the Hotel Accounts and Store management which is essential for our industry . The Audit Trail feature really helpful to keep tracking the records of the booking .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User Interface and support team, Quick view of the hotels Reports Reports generates in seconds Cloud-based and cost effective!

Cons:

Catagory wise rooms vacant status, Types of rooms indication Confirmation voucher delivers only on emails not on Mobile no

SAROCHAR N.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Easy to use

Overall, Hotelogix to be a powerful, feature-rich, and reliable cloud-based Property Management System (PMS) that streamlines hotel operations, from reservations and channel management to reporting, with exceptional customer support often highlighted as a major strength.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Easy to use - Customer support, available 24/7 and very helpful - Automates tasks like billing and confirmations, saving time. - Mobile access makes life easier for me, as i need to move around maintaining different property in different places. - It is better now that they have Thai support, where Thai staff can reach out easily for any kind of help.

Cons:

- Complex setup, specially concern with Tax. Maintenance package. - Reporting part is not as according to Thai culture, many missing reports which we can find under other software

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