Innkey PMS 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Innkey PMS

4.8

(44)

Pricing

Starting at $3.00 per month

About Innkey PMS

InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login and data can be consolidated by region, concept or brand.

Key features include reservation, management of material, laundry, housekeeping and point of sale (POS). The reservation feature helps in displaying bookings with guest names, which are color-coded to denote a confirmed booking, bookings on hold, wait-listed reservations and new requests. The information regarding room bookings such as the number of rooms occupied, average room rates and group reservations are also visible from the booking screen.

The housekeeping module helps users to get information about laundry and other service requests. Financial operations are handled with an accounts receivable feature that updates new transactions from the front desk, restaurant or retail POS locations.

Support is available via live chat.

Innkey PMS Screenshots

Innkey PMS Pricing and Plans

Starting price: $3.00 per month

Free Trial

Free Version

Basic

$3.00

per feature, per month

No plan information available

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Innkey PMS Features

Features of Innkey PMS
Accounting
Activity Dashboard
API
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Built-in Accounting
Calendar Management
Catering Management
Channel Management
Credit Card Processing
CRM
Customer Database
Customer History
Discount Management
Drag & Drop
Email Management
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Experience Management
Housekeeping Management
Inventory Management
Loyalty Program
Maintenance Management
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Language
Multi-Property
Online Booking
Point of Sale (POS)
Price/Margin Management
Promotions Management
Rate Management
Reporting & Statistics
Reservations Management
Revenue Management
Reviews Management
Single Property
SMS Messaging
Spa/Activity Management
Third-Party Integrations
User Management

Innkey PMS Integrations

Microsoft Excel

Worldpay for Enterprise

QuickBooks Online Advanced

SiteMinder

Gmail

See all 7 integrations

Innkey PMS User Reviews

Overall Rating

4.8

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.5

Functionality

4.8

Thilan D.

Hospitality

11-50 employees

Used other for less than 12 months

Review source

Reviewed April 2017

InnkeyPMS solved our problems

Integrated solution, I found this is the only PMS who supports all the verticals, B&B and Full Service hotel. we have implemented this system at our hotel, having 55 rooms, restaurant and coffee shop. InnkeyPMS provides seamless interface among various department like Front Desk, F&B, Central Store and Housekeeping. Even it provides integrated financial accounting. They do support third party interface like quick book. InnkeyPMS provides all major channel manages like Siteminder, Rate Tiger, Staah, Axis Rooms etc. for 2 way OTA interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Integrated solution features all the operational departments like, reservation, front desk, F&B, central store, housekeeping and finance 2. Seamless two way interface with OTAs/GDS, Innkeypms supports all major channel managers like Siteminder, Ratetiger, Staah, Axis Rooms etc. 3. Online booking support from hotel website with integrated payment gateways, without any commission and transaction fees. 4. Integrated Revenue Management tools, allows hotelier to see live rates of your competitors, which helps to decide at which rate you should sale your next room on OTAs

Cons:

It is 100% on CLOUD, so if you do not have internet connection, you can not operate software, although they generate proforma invoices for all guests staying in rooms at night ans email to hotel email address, so in case of internet is down in the morning you have status of every rooms upto previous night.

Madhur T.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Good software i am managing my 2 hotel

You will not find software offering the same features, easy to use capability, stability, and reliability even for a much higher price. I have no doubt that you will be convinced about it after looking at their features list and interactive demo.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using InnkeyPMS since last 4 years now and we can say that it entrenches to almost all of our complex packages. From rates and discounts to cancellation policies and extra services, we say it and InnkeyPMS has the package ready. This has allowed us to market our hotel better and at the same time remove much of the operational overheads involved in a tourist hotel like ours.

shohil m.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2017

Over all good functionality

Ease of use, no risk of double-bookings. We love the new Innkey Alert , Laundry menu, order taking app tooo!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are a long time Innkey customer and it has been a central part of our business for many years. Inney helps us manage our room inventory across a number of OTAs without the risk of double-bookings, and the Innkey Booking Engine lets us take direct bookings from our own website.

Cons:

Some time slow there is possibility that their server is slow

Mr. S.

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

satisfied

We were using some local software earlier, but after we move to InnkeyPMS, we are absolutely happy, I strongly recommend you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the most important challenge we faced before was of not being able to keep track of all the customers that had visited us and thus weren’t able to entice them to visit us again. But with InnkeyPMS we overcame this and more. A full fledged CRM was just what we needed. Now we able to track our customers across our different hotels and market them with customized offers right from here. This has been a major boost for us in terms of our revenue and we can’t thank guys over at InnkeyPMS enough for that.

Cons:

Sometimes it becomes slow especially in raining season, I think it is internet problem.

Harish K.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

The software is straightforward, comprehensive, and simple to learn

Rates can be swiftly altered as needed, allowing flexibility between platforms with a simple 'click'. As a multi-property operation, the ease with which we can switch between properties in seconds allows much more efficient daily operations---from our ownership and accounting departments to reception staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support team! Flexibility and Customization or Property configuration Rate Wizard Report Wizard Simplicity of use Comprehensive Reports Multi-property seamless-ness and frequently updated

Cons:

If you don't have internet connection you can not operate the software as it is cloud based software so you must haave internet connection

Sudhir B.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Banquet module is amazing

Innkey is a very easy system to use. When I started, I was stress about learning everything because I was at the box-office and I have a lot of system to work with. But Innkey was not complicated

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and everything is clear. I can do a reservation in less than 7 minutes if a client call me and already know exactly what he wants! That makes reservation so much better! Before I didn’t want to do package because I thought it was complicated, but not at all, now I love working with Innkey!

Cons:

support delay mostly on weekend but over all they manage it.

Mr. Parminder S.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

innkeypms is a great product.

Keep it up, innkeypms team, thank you very much for application which very use full for our hotel operation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it is very easy to use, the best part of innkeypms user interface is all related information are right there, moment you think about some additional information it is always available. I must appreciate the hard work they puts in to design every screen.

Cons:

Some time slow as it is cloud based so you need the internet connection if your internet connection is slow you can not use software properly, you can use but it is very slow due to internet connection

Chaudhry M.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

IF YOU ARE REALLY LOOKING FOR GOOD SYSTEM FOR YOUR PROPERTY THIS IS THE ONE. ALL IN ONE SYSTEM. KEEP IT UP.

Easy and user friendly. No words could express how much I love the system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First I was not sure if this is what I was looking for but honestly after joining hands with InnkeyPMS all my problems have been solved. - Good Facility - Great Customer Support - They always listen to your needs - Live customer support platform ( ooh i am in love with it) - They are so friendly and Great people to work with

Cons:

Nothing....

David T.

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

It is the only hotel software which support entire operation across all departments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am using Innkeypms since last 5 years, it is single solution for entire hotel operation right from reservation, front desk, point of sale, stores and inventory, housekeeping, maintainable and even integrated financial accounting. Very few software has all the modules on cloud, it is very important for a hotelier to have single software across departments which can talk to each other. Most important is support is excellent, relative and more importantly it is very effective. They also support OTA interface as well as online booking from hotel website.

Cons:

support get delayed

Anil D.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Easy to use, good, positive

Go for innkeyPMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A proper process with checks and balances is required to ensure smooth running of a large hotel as ours. InnkeyPMS with its detailed logs of all the important functions allow us to monitor and improve our operations. This along with user rights for almost all levels ensures that the right information is accessible to the right person and helps us avoid confusion and communication gaps.

Cons:

We are in army area, so it is a big issue when internet is down, innkeypms does not work.

Showing 1 - 10 of 44 Reviews

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