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Innkey PMS

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Innkey PMS 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Innkey PMS
Innkey PMS
4.8
(44)

Pricing

Starting at $3.00 per month

About Innkey PMS

InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login and data can be consolidated by region, concept or brand.

Key features include reservation, management of material, laundry, housekeeping and point of sale (POS). The reservation feature helps in displaying bookings with guest names, which are color-coded to denote a confirmed booking, bookings on hold, wait-listed reservations and new requests. The information regarding room bookings such as the number of rooms occupied, average room rates and group reservations are also visible from the booking screen.

The housekeeping module helps users to get information about laundry and other service requests. Financial operations are handled with an accounts receivable feature that updates new transactions from the front desk, restaurant or retail POS locations.

Support is available via live chat.

Innkey PMS Screenshots

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Innkey PMS Pricing and Plans

Starting price: $3.00 per month
Free Trial
Free Version

Basic

$3.00

per feature, per month

No plan information available

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    Innkey PMS Features

    • Features of Innkey PMS
      Accounting
      Activity Dashboard
      API
      Availability Management
      Billing & Invoicing
      Billing Rate Management
      Booking Management
      Built-in Accounting
      Calendar Management
      Catering Management
      Channel Management
      Credit Card Processing
      CRM
      Customer Database
      Customer History
      Discount Management
      Drag & Drop
      Email Management
      Employee Management
      Extended Stay
      For Vacation Rentals
      Front Desk Management
      GDS/OTA Integration
      Guest Experience Management
      Housekeeping Management
      Inventory Management
      Loyalty Program
      Maintenance Management
      Mobile Access
      Multi-Channel Management
      Multi-Currency
      Multi-Language
      Multi-Property
      Online Booking
      Point of Sale (POS)
      Price/Margin Management
      Promotions Management
      Rate Management
      Reporting & Statistics
      Reservations Management
      Revenue Management
      Reviews Management
      Single Property
      SMS Messaging
      Spa/Activity Management
      Third-Party Integrations
      User Management

    Innkey PMS Integrations

    Microsoft Excel
    Microsoft Excel
    Worldpay for Enterprise
    Worldpay for Enterprise
    QuickBooks Online Advanced
    QuickBooks Online Advanced
    SiteMinder
    SiteMinder
    Gmail
    Gmail
    WhatsApp
    WhatsApp

    See all 7 integrations

    Innkey PMS User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    91%

    4

    7%

    3

    0%

    2

    0%

    1

    2%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.7

    Customer support

    4.5

    Functionality

    4.8

    RS

    Rohit S.

    Hospitality

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2017

    InnkeyPMS is a perfect solution for our hotel.

    5

    We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates.
    Cons:
    Everything is ok, except They should provide some keyboard shortcuts.

    Read More

    MA

    Mohammad A.

    Hospitality

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2017

    I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air.

    5

    The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Reporting features, customer support and user friendly! The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process.
    Cons:

    Read More

    GP

    Gita P.

    Hospitality

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2017

    Old software

    1

    if you like old software then go ahead, if not I would choose something more updated.

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Customer support
    1
    Functionality
    icon
    Pros:
    I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one!
    Cons:
    It is very outdated in my opinion. It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers.

    Read More

    MJ

    Mr. Golu J.

    Hospitality

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2017

    Satisfied

    5

    The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further. Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take.

    Read More

    NA

    Navneet A.

    Hospitality

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2017

    We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making.

    5

    Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more, It is incredibly user friendly, especially for us with a touch screen system.
    Cons:

    Read More

    MB

    Mr. Shirin B.

    Hospitality

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2017

    Great products, i am enjoying with this software

    5

    The simplicity and intuitive handling of daily tasks of your business creates a great work flow. I love the rates section and automatic price changes which can be adjusted to seasonal or promotional needs.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Stable, easy to use on a daily basic, deliver all data you need. And you can start up like it’s an electronic paper you use, and expand with a lot of function.What I like the most is the customer support from Innkey pms, the live chat support is really a great help for many times.
    Cons:
    you can not changes after the guest check out that means back date entry not allowed i have asked them about these cons, and they have revert like it is for security purpose and one of their support executive has explained me in detailed.

    Read More

    MJ

    Manish J.

    Hospitality

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2017

    Excellent product for manage multiple property with single software

    5

    Great product, they seem to actually care about our almost all requirements, and I have come to have a personal relationship with the company. Try InnkeyPMS. I am sure you will like it!!!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    InnkeyPMS with its intuitive user interface has enabled me to stay on top of the most important statistics about the hotel. Combine this with its brilliant mobile alert app I am informed on the go about the key statistics and stuff happening at the hotel. The only con I can think of is having a better documentation of the vast number of features present so that we can leverage the maximum out of it.
    Cons:
    Some time support gets delayed, specially over a weekend, but it ok, they manage it

    Read More

    MN

    Ms. N.

    Hospitality

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2017

    satisfied, some time support delay

    5

    We are using InnkeyPMS for more than 2 years now. It has made things more simpler and eased the extra burden mainly for the front office staff and enabling them to attend guest more efficiently.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    InnkeyPMS has the most user friendly interface I have ever worked with. All the information you need is accessible very easily. From important statistics to complex master setups all are just a few clicks away. This combined with extensive training and on-boarding process helps you get the best out of the software. You don’t fumble around using it instead it helps you achieve your potential.
    Cons:
    The only issue is you can not operate software if internet connection is down.

    Read More

    MS

    Mr. Singh S.

    Hospitality

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2017

    Great Product

    5

    All of this with cloud based software which means I can access Innkey from any computer anywhere, or indeed the world It combines seamlessly with Staah and many more channel manager to integrate our online bookings with our phone bookings to give us a complete picture of our B&B business. This gives us a far better insight into decision making for the future.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Innkey promised to streamline our booking systems and give us the sort of stats and control a large very expensive accommodation booking program would deliver
    Cons:
    Nothing yet

    Read More

    MA

    Mr. Vikas A.

    Hospitality

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2017

    excellent

    5

    Innkey solves our central sales office requirements tremendously well. Our internal processes efficiency with respect to managing multiple sales channels has improved using Innkey as well as guest and coordination. Innkey integrates an online hotel booking engine and automated channel so it's making very easy to manage room inventory with a cloud-based as well booking chart. innkey Maximize your revenues, with innkey’s automated channel manage and automatically pushed all unsold room to OTAs. I highly recommended innkey for hotel management

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I highly recommended innkey for hotel management.
    Cons:
    some time support delayed

    Read More

    Showing 1 - 10 of 44 Reviews

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