Newbook 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Newbook

4.6

(45)

Pricing

Starting at $150.00 per month

About Newbook

Storable Newbook is a cloud-based solution empowering accommodation managers like you, to take more control over your operations with our connected hospitality management system. Our all-in-one place platform has a range of features including a Property Management System, Integrated Online Booking Engine, In-Built Channel Manager, Central Reservation System, Self-Service Technologies, and much more. As a campground, RV park, resort or hotel operator, you want the best for your business and your guests so why settle for second best when it comes to the platform that runs your entire business. Let Storable Newbook run your business operations so you can focus on what you’re best at - Creating extraordinary guest experiences!

Newbook Screenshots

Newbook Pricing and Plans

Starting price: $150.00 per month

Free Trial

Free Version

Basic

$150.00

per month

No plan information available

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Newbook Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Newbook
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Attendance Management
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Boat Maintenance
Booking Notes
Built-in Accounting
Calendar Sync
Catering Management
Channel Analytics
Channel Management
Class Scheduling
Client Portal
Communication Management
Contact Management
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Dorms
Drag & Drop
Dynamic Pricing
Electronic Payments
Email Management
Email Marketing
Email Templates
Employee Management
Event Calendar
Event Management
Event Scheduling
Extended Stay
Facility Management
Faculty/Staff Management
Financial Analysis
Financial Management
For Campgrounds
Forms Management
For Summer Camps
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Geographic Maps
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Historical Reporting
Housekeeping Management
Invoice Management
Kill Switch
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marina Management
Marketing Automation
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Channel Sync
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Online Booking
Online Forms
Online Payments
Online Registration
Online Reservations
Owner Statements
Parent Portal
Payment Processing
Permit Management
Point of Sale (POS)
Price/Margin Management
Price Optimization
Private Rooms
Program Management
Property Management
Ratings/Reviews
Real-Time Data
Real-Time Notifications
Real-Time Updates
Registration Management
Reminders
Rental Management
Reporting & Statistics
Reputation Management
Reservations Management
Resource Management
Restriction Management
Revenue Management
Reviews Management
Room Booking
Room Inventory
Scheduling
Search/Filter
Self Service Portal
Single Property
Site Maps
Site Reservation Management
SMS Messaging
Social Media Integration
Spa/Activity Management
Storage Management
Task Management
Template Management
Third Party Booking
Third-Party Integrations
Transaction History
User Management
Utility Billing
Website Integration
Website Management
Work Order Management

Newbook Integrations

Xero

Google Analytics 360

authorize.net

PayPal

Stripe

Meta for Business

See all 21 integrations

Newbook User Reviews

Overall Rating

4.6

Ratings Breakdown

84%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.6

Functionality

4.5

paul r.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Newbook at Lakes Main Holiday Park

We love it. The program is perfect for us to manage 20 plus cabins and camping sites. The support staff are always helpful and in a good mood. That's important because you feel like you can ask for help.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Newbook is very user friendly. Unlike some other programs, technical issues are minimal to none. I can train a new staff member how to use it very quickly. All your favourite functions are displayed and you can drop and drag to arrange the screen very simply anyway you like. Also - they offer ongoing training and new feature webinars.

Cons:

I have not used it for Marketing to customer base as yet and this would be awesome if it's there.

Reasons for choosing Newbook

I spoke to existing customers using RMS and even they suggested Newbook was the superior product. A fellow Holiday Park owner was moving from RMS to Newbook.

Reasons for switching to Newbook

Referred from another Park Owner - the old system was exactly that - old

James B.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Ultimate Support, Listening Development Team, Endless Features and Flexibility

Nothing short of amazing. Everything from onboarding to now has been brilliant. Free training and workshops, a wealth of knowledge and a team that makes you feel like you are one of them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything. From the moment you see the log in screen in the morning you smile. The support are amazing and will always assist you. The features and customisation will allow you to find a way to make it work how you want it to work.

Cons:

There are no downsides to NewBook. If you find anything that you think is missing they generally have a way around it or 100 other features that make up for it. No system can be 100% perfect for everyone, but this one is so close you can't measure the gap.

Reasons for choosing Newbook

Newbook seemed more established, more features, more professional, priced well and we were able to do testing so we knew it was right for us. Their support knew what they were talking about which was a massive bonus. I still speak to the sales manager all these years down the track and they still are as helpful as ever.

Reasons for switching to Newbook

The support provided from the previous product was shocking and they charged for it too. Always made it feel like it was our fault when their product was unreliable.

Vendor Response

Hi James, Thank you for leaving such an incredible review and sharing your experience with NewBook. It's been so wonderful to see your operational improvements since implementing NewBook. Thanks for being a valued member of the NewBook family! Kind Regards, The NewBook Team.

Replied August 2022

Haley T.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Campground manager

Worst experience. It’s overall confusing. The receipts are awful and don’t make sense and doesn’t itemize things. I can’t even give my clients a proper receipt. Don’t use this software! It’s a nightmare

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is nothing that is good about this software. If I could give it 0 stars I would.

Cons:

There’s 12 steps for every thing you want to do. Not user friendly. Hard to train people. Can’t do group bookings! It’s awful!!!

Reasons for switching to Newbook

Corporate implemented this to stream line with multiple parks.

Vendor Response

Hi Haley, thank you for the review. We're sorry to hear about your negative experience with Newbook and this review is surprising as we don't usually hear this sort of feedback. In regards to your comment about not being able to do Group Bookings, this is incorrect. See below for guides on how to use Group Bookings on Newbook. Managing Group Bookings: https://youtu.be/6XfiRHAVC-g Editing Group Bookings: https://youtu.be/1iAuUEISiqE Please don't hesitate to reach out if you would like to discuss your review further!

Replied May 2025

Matilda M.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

We happily became totally captive !

Newbook has become a part of our daily life. The customer support is quick and efficient; they consider our feedback and release new features accordingly. We could not see ourselves managing a camp ground without this software. Everything is done through newbook from making reservations to communication between the different teams for housekeeping and maintenance tasks. This has allowed us to improve our own customers experience dramatically !

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We started using newbook for the reservations management, which is awesome. We now see ourselves using and appreciating a lot more features like the reports and contact management with customers. We have saved thousands of dollars thanks to the follow up reports and tools !

Cons:

Sometimes it takes a bit of time (a few months) before features are perfected. However this is normal when you do "trial and error" instead of waiting for features to be perfect and then never release them ! The pricing might seem a bit high at first, but they can afford to do this as they are the most user friendly software in their category !

Reasons for choosing Newbook

When comparing (and asking friends who were using either one of the 2 or that had used both) we realised Newbook was drastically more user friendly and that the customer support was much better.

Vendor Response

Hi Matilda, Thanks for sharing your experience with NewBook. It's great to hear that you're continuing to use more features that have helped you streamline your reporting and reduce expenses! We appreciate your support, and thank you for being part of the NewBook family! Kind Regards, The NewBook Team

Replied July 2022

Sandi Kate H.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Newbook is our doorway to the world.

Newbook educates us to adapt or die, a critical aspect of any successful business. We are a very small, family owned property and our Guests feedback proves that we show professionalism that is above their expectations. Most of this is due to Newbook features that we use to connect and assist our Guests from the booking confirmation to the thank you sms text upon departure, and the remainder is our high standards and friendly customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Newbook offers peace of mind reliability, as this cloud based PMS has only gone offline once during the 8 or 9 years that we have been using it. We love the flexibility of chosing the features you wish to use, and also that the company is constantly researching & trialing new technologies to stay ahead of emerging trends. This offers small business owners the capacity to compete alongside the big corporate identities that have the dollars to invest heavily in this field.

Cons:

The training videos that are now provided have addressed the only downside to such an extensive system. In the past, searching for help to complete a task that has not been required for some length of time, has proven challenging. Newbook can do so many things that it is sometimes hard to remember how to do it! Please keep the training videos coming as they are a great resource to use rather than calling the customer help line.

Reasons for switching to Newbook

I was attracted by the inovative way the software can be individualised for any operator, and also the friendly and respectful interactions with every team member that I spoke with over the phone.

Vendor Response

Hi Sandi Kate, Thanks for leaving NewBook a 10/10 review. It's great to hear that the reliability and flexibility of the system allow you to create memorable experiences for your guests. You can expect even more innovative features & technology in the future. Thank you for your ongoing support! Kind Regards, The NewBook Team

Replied March 2022

Tania P.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

We love using NewBook!

I love the feeling of control I have with NewBook. I can get reports, see where I need to spend energy marketing, get comparative charts - you name it. NewBook makes everyone's life so much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many things to like about this software. I love the full training module which replicates the lives system - making training new staff a breeze. I love that some of the fields can be personalised to be words that make sense to me and my team. The ease with which I can see the business as a whole or drill into single sites/cabins makes managing the caravan park and its team so much easier than prior to implementing NeweBook. Lots more to love about it - colour coding for individual users, audit trails, fabulous add ons and more.

Cons:

Setting up was not difficult, but like anything good it takes time and cannot be done by the support team without our input. Not sure I have something I don't like - usually if I discover something it doesn't do, it's because I just haven't learned how to do it! A quick search of support, videos and the Facebook group usually fixes that.

Reasons for choosing Newbook

I preferred the look of NewBook, it has a clean, easy look to it - which doesn't make it simplistic, but just not cluttered and overly busy. We also researched rather heavily into what the booking system looked from a customer point of view on a website booking system - we found NewBook to be the better experience for the guest.

Vendor Response

Hi Tania, Thank you for leaving such a great review! It's nice to hear that you love training your team on your own training database and that NewBook makes your life easier! Thanks for being a part of the NewBook family. Kind Regards, The NewBook Team

Replied January 2022

Pelin U.

Verified reviewer

Hospitality

10000+ employees

Used daily for less than 2 years

Review source

Reviewed November 2020

NewBook combines multiple booking channels for us

NewBook is pretty fine to meet our needs in multiple channel booking management and helps us avoid multiple bookings and update the availability in all online sales channels as well as in our website and this way we avoid multiple bookings and helps us save time in booking operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Management of all reservation channels is really a hard operation especially if you have a website that already has a huge demand and always there is the risk of multiple bookings or delays in updating the room availability. NewBook solves our multiple channel reservation problem along with the reservations in our website so that whenever we accept a booking through a particular sales channel, Newbook reflects it to all other remaining channels as well as our website.

Cons:

NewBook neither cover our requirements in-hotel facility reservation side like SPA bookings nor helps us to provide digitization in providing access to our other services such as room service. That would be better to have a version that covers the in-hotel service portfolio along with multi-channel room booking management.

Reasons for choosing Newbook

Multiple sales channel management module of NewBook was much more better then the others.

Reasons for switching to Newbook

NewBook is better with its feature to manage multiple sales channels along with our website which was the dominant factor in our switch.

Vendor Response

Hi Pelin, Thank you so much for sharing your experience with NewBook! We appreciate your feedback and we're very happy to hear you're enjoying using our system. Please feel free to add your suggestions for hotel management features to our Feature Suggestion page - our team is constantly reviewing votes and requests for future development! Kind regards, The NewBook team

Replied December 2020

Mathew M.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed February 2022

Great Product and Service!

Exceptional, and the increase in revenue from the features that were set up and explained by Newbook has been great! Not only are the features easy to use and profitable, but the assistance to point out these new features and set up the new features are unheard of in the PMS we came from. Also the confidence and efficiency from staff at New book we dealt with made us very confident of implementing these new features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration was surprisingly easy, and also easy to learn. It feels like someone is and has continually improved the program to for the users benefit. Support at time of switching was incredible and is still great! Dynamic pricing, the gateway and [SENSITIVE CONTENT] input was priceless

Cons:

The only small con I can think of, is at time of integration we had a large amount of money in client accounts due to covid, and they did not move across ( I understand the complexities of integrating 2 different systems and bringing all data across.) We eventually manually added a credit note to client accounts, and in hind sight should have done this straight away, which would have allowed us to stop our subscription with RMS a month or so earlier

Reasons for choosing Newbook

Recommendations from 2 or 3 people

Reasons for switching to Newbook

Slow, Huge amounts of down time at really busy times of the year, Ordinary support.

Vendor Response

Hi Matthew, Thanks for sharing your experience of switching to NewBook! It's great to hear our support team made the switch easy, and that you're already benefiting from our revenue-generating features. We appreciate your support! Kind Regards, The NewBook Team

Replied February 2022

Janelle B.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Review 2022

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NewBook is pleasant to use as the support team are always willing to assist and the knowledge base and support wiki is at your fingertips for answers. The booking system is easy to use and teach, ease of rates change and accounting is a very important for reports. Newbook has many other features.

Cons:

We did have issues with integration from our previous software but this was very minor.

Reasons for choosing Newbook

I had used NewBook previously and enjoyed the ease of the usage of the software

Reasons for switching to Newbook

This software did not have our caravan sites on it and the old system was not being used in the correct capacity for accounting etc. prior to my employment.

Vendor Response

Hi Janelle, Thanks for sharing your experience with NewBook! It's great to hear that you find the system easy to use and that our customer support team are always available when you need assistance. Thanks for being part of the NewBook family! Kind Regards, The NewBook Team

Replied February 2022

Verified

Reviewer

Hospitality

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed August 2025

Very Bad All-Around Experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Failed to properly convey system limitations during the sales process. Oversold capabilities of the system, including operationally and with accounting and reports. Refused to refund our company's initial deposit when these issues were uncovered during the implementation process and we had terminated services. It's a shame that Newbook is developing a negative reputation by overpromising and underdelivering.

Cons:

Unfortunately, our experience with Newbook was extremely negative. We built strong initial relationships and had good communication, but Newbook oversold what they system was capable of achieving in conjunction with out current systems. We sunk thousands of dollars into an implementation process that failed at 2 properties, and Newbook refused to refund a penny and when quiet. I do not recommend doing business with this company in any capacity.

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