Hospitable.com 2026: Benefits, Features & Pricing

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Wondering if Hospitable.com is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hospitable.com

4.7

(142)

Pricing

Starting at $29.00 per month

About Hospitable.com

Hospitable gifts short-term rental hosts their valuable time back. Founded in 2016, Hospitable’s tools enable hosts to automate the most time-consuming hosting elements.

Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to automate their team notifications so they never miss a clean, and to avoid double bookings.

Hospitable Direct allows hosts to build their own direct booking website with guest vetting, $5M damage protection, and payment processing built-in.

Hospitable Direct integrates with Google Vacation Rentals. That means you can create your direct booking website with Hospitable Direct, and your property will get listed on Google Vacation Rentals. You will get bookings with zero investment in promotion and without paying high third-party fees.

Hospitable.com Screenshots

Hospitable.com Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Professional

$59.00

usage based, per month

Plan includes:

Automated Replies
Centralised Inbox
Channel Manager
Direct Booking Websites
Double-Booking Protection
Financial & Operational Metrics
Guest Experience Messaging
Manual Reservations
Pricing Updates
Review Management

Host

$29.00

usage based, per month

Plan includes:

Automated Replies
Centralised Inbox
Channel Manager
Double-Booking Protection
Financial & Operational Metrics
Guest Experience Messaging
Manual Reservations
Pricing Updates
Review Management
Task Management

Mogul

$99.00

usage based, per month

Plan includes:

Automated Replies
Centralised Inbox
Channel Manager
Direct Booking Websites
Double-Booking Protection
Financial & Operational Metrics
Guest Experience Messaging
Manual Reservations
Pricing Updates
Review Management

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Hospitable.com Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of Hospitable.com
Alerts/Notifications
API
Booking Management
Calendar Management
Credit Card Processing
CRM
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Communications
Inbox Management
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Property
Price/Margin Management
Promotions Management
Rate Management
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Reviews Management
Short/Long Term Rental
Single Property
Task Management
Third-Party Integrations
User Management
Website Management

Hospitable.com Integrations

PriceLabs

Integration rated 4.9 from 14 reviews

Mailchimp

Turno

RemoteLock

DPGO

ResortCleaning

See all 8 integrations

Hospitable.com User Reviews

Overall Rating

4.7

Ratings Breakdown

84%

11%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.6

Functionality

4.5

Daniel J.

Verified reviewer

Hospitality

Self-Employed

Used daily for more than 2 years

Review source

Reviewed August 2025

Can't recommend Hospitable enough - ideal for most small to medium size STR operators

They've turned me into a very loyal customer. It is extremely reliable and makes operating our short term rentals so much easier than it would otherwise be. Price point is very fair.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely intuitive for someone not technically savvy and functionality and reliability are top notch. It is great software both via the app and the website. Customer service is excellent and rarely needed.

Cons:

I've had very few complaints and can't think of anything overarching to warn someone about. I guess part of its ease of use is that it focuses on the most needed functionality for someone operating a property, but doesn't necessarily give you all the bells and whistles that more expensive software might offer.

Reasons for choosing Hospitable.com

Price and great reputation. Seemed very intuitive from the jump.

Perry S.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

Automation we can't live without

Hospitable has become an essential part of my property management business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hospitable does an excellent job of managing short-term rental listings, calendars, and communications across multiple platforms. The user interface is intuitive and easy to use. I love that their customer service is responsive, even for their lowest-tier subscribers.

Cons:

I love everything about Hospitable! I have requested several new features related to mid-term rental management (30+ day stays) that are currently missing, such as the ability to collect security deposits. I've been with Hospitable less than a year and at least 2 of these features have already moved forward into their development plan. Zero other companies who I've ever made suggestions to have ever moved forward with an idea, so I am impressed!

Reasons for choosing Hospitable.com

Hospitable offered a more user-friendly experience and better pricing given the size of our business.

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2026

Lack of Customer Service Overshadows the Product

The product itself is functional and does what it’s designed to do, but my overall experience was negatively impacted by how a billing issue was handled. A same-day payment problem caused by a card change was corrected within an hour, yet resulted in permanent loss of a legacy rate with no discretion or escalation offered. The ticket was closed during a holiday without resolution. While the software works, the lack of customer service flexibility and retention focus makes it difficult to recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The automation tools help streamline guest communication and reduce repetitive manual tasks for managing vacation rentals. However, similar automation features are available on other platforms as well.

Cons:

Customer service and billing flexibility. A same-day payment issue caused by a card change was resolved within approximately one hour, yet resulted in permanent loss of a legacy rate with no discretion or escalation path offered. The support ticket was later closed due to a holiday without resolution.

Reasons for choosing Hospitable.com

thought it was good- found out differently when I had issues that customer service had to handle. Their customer service is not good.

ahmed m.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Review source

Reviewed November 2025

This website is a total letdown

Hospitable has been extremely disappointing when it comes to customer service. Even after paying for their priority support plan, they don’t respond or provide any real help. Their regular agents are unhelpful and often give wrong information. For example, several agents told me it wasn’t possible to have a direct website for each property, but two weeks later, someone else confirmed that it actually is. On top of that, my owner statement got completely messed up, and I still haven’t received any clear answers. It’s unacceptable to charge for a service and then provide nothing in return. They definitely don’t deserve the high ratings they have on Capterra.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

App is great on both iOS and android UI is intuitive for the most part Calendar sync works Other options to push information to OTAs also generally works

Cons:

Absolutely nightmare of a customer service None of the agents know anything Things break constantly

Reasons for choosing Hospitable.com

Cheaper overall But customer service offsets any potential savings

Vendor Response

Hi Ahmed, thanks for leaving your review here. We've shared your feedback with our Director of Support so that they can see if there are gaps in team knowledge that need addressing. I can see that you still have an open ticket with our support team, and I'm sure they will help to provide clarity on your owner statement question.

Replied November 2025

Rob G.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 2 years

Reviewed October 2024

The easiest STR PMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, functionality, ease of setup

Cons:

Initially was missing functionality I was looking for in dashboards/reproting, but they quickly fixed it!

Reasons for choosing Hospitable.com

Messaging automation was the main factor, but also the ease of use to save time on busywork long-term

Reasons for switching to Hospitable.com

Looking for better functionality and ease of use, more automation for messaging

Vendor Response

Thanks for the review!

Replied November 2024

Danny M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Easy to use, good value, but lacks a few features

My overall experience with hospitable good. The only reason I changed to use a different PMS was because we are a growing property management company and needed more features to support that. I would recommend them to anyone self managing or someone that has a few properties.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hospitable is extremely easy to learn. It only took me a few days to get the hang of it. Also the cost is only about $50 per month. So it was good value. They also have good phone support.

Cons:

The biggest issue with using hospitable is that they don't have as many features and integrations as of the larger companies. But if you're only managing if you properties it's probably fine.

Vendor Response

Hi Danny, thanks for your review. We have built out a lot of new functionality for property management companies that you might not have seen. We'd love the opportunity to tell you more about them and/or to hear why those features weren't a good fit with you. Drop us an email at marketing@hospitable.com if you can share more detailed feedback

Replied July 2025

Verified

Reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Cheap but very unreliable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have more features and the competition and they are still cheaper for small accounts. I think that sums up their pros.

Cons:

Some of their features simply don't work, so you're not getting what you're paying for. Some are very core features like autoamted messages or auto-syncing with Airbnb. Their support team is very bad. Their user interface is hard to navigate, both on mobile and computer.

Vendor Response

Hi there, we'd be happy to review your issues in more detail. Automated messages and our connection with Airbnb are indeed our core features that all of our customers use. They seem to be working effectively for all other hosts, so it may be that your account is not configured correctly. We'd also be happy to organize an onboarding call with you to help you better learn how to navigate the platform.

Replied May 2025

Ryan M.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

Must have for BnB hosts.

Lovely experience with a product offering a lot of features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s easy to use, affordable, and integrates well. It saves me a lot of time as a host.

Cons:

There isn’t anything to comes to mind that I dislike.

Vendor Response

Hey Ryan - we appreciate your feedback and support! We try our best to keep the product user-friendly and seamless to connect throughout your workflows. If you have any feature requests or other feedback we'd love to hear it!

Replied March 2025

Andrea W.

Verified reviewer

Hospitality

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed July 2025

Better than a real life property management company!

We switched to hospitable when we were having a terrible experience with our property management company. Hospitable immediately brought us less stress, made us feel confident in managing our rental ourselves, and has features that have allowed us to "up our game" in the short term rental industry. I HIGHLY RECOMMEND.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is super easy to use and incredibly reliable. It helps us craft personalized communication that we are getting great feedback from guests about.

Cons:

There is currently no con I have experienced yet with working with hospitable. It is better than the property management company we previously used.

Kara K.

Verified reviewer

Accounting

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed October 2025

The best that we've found

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The value for money compared to other competing products is what has made Hospitable worth it for our team.

Cons:

Nothing comes to mind right now! We switched to a competing product (hoping to get a few additional features) for a few months earlier this year, and ultimately ended up switching back to Hospitable.

Showing 1 - 10 of 142 Reviews

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