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Hospitable.com

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Hospitable.com 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Hospitable.com
Hospitable.com
4.7
(142)

Pricing

Starting at $29.00 per month

About Hospitable.com

Hospitable gifts short-term rental hosts their valuable time back. Founded in 2016, Hospitable’s tools enable hosts to automate the most time-consuming hosting elements.

Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to automate their team notifications so they never miss a clean, and to avoid double bookings.

Hospitable Direct allows hosts to build their own direct booking website with guest vetting, $5M damage protection, and payment processing built-in.

Hospitable Direct integrates with Google Vacation Rentals. That means you can create your direct booking website with Hospitable Direct, and your property will get listed on Google Vacation Rentals. You will get bookings with zero investment in promotion and without paying high third-party fees.

Hospitable.com Screenshots

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Hospitable.com Pricing and Plans

Starting price: $29.00 per month
Free Trial
Free Version

Professional

$59.00

usage based, per month

Plan includes:

  • Automated Replies
  • Centralised Inbox
  • Channel Manager
  • Direct Booking Websites
  • Double-Booking Protection
  • Financial & Operational Metrics
  • Guest Experience Messaging
  • Manual Reservations
  • Pricing Updates
  • Review Management
Read More

Host

$29.00

usage based, per month

Plan includes:

  • Automated Replies
  • Centralised Inbox
  • Channel Manager
  • Double-Booking Protection
  • Financial & Operational Metrics
  • Guest Experience Messaging
  • Manual Reservations
  • Pricing Updates
  • Review Management
  • Task Management
Read More

Mogul

$99.00

usage based, per month

Plan includes:

  • Automated Replies
  • Centralised Inbox
  • Channel Manager
  • Direct Booking Websites
  • Double-Booking Protection
  • Financial & Operational Metrics
  • Guest Experience Messaging
  • Manual Reservations
  • Pricing Updates
  • Review Management
Read More
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Hospitable.com Features

  • Features of Hospitable.com
    Alerts/Notifications
    API
    Availability Management
    Booking Management
    Calendar Management
    Channel Management
    Contact Management
    Credit Card Processing
    CRM
    Customizable Templates
    Data Import/Export
    Data Synchronization
    Discount Management
    Employee Management
    Extended Stay
    For Vacation Rentals
    Front Desk Management
    GDS/OTA Integration
    Guest Communications
    Guest Experience Management
    Housekeeping Management
    Inbox Management
    Mobile Access
    Multi-Channel Management
    Multi-Currency
    Multi-Property
    Online Booking
    Payment Processing
    Price/Margin Management
    Promotions Management
    Property Management
    Rate Management
    Real-Time Notifications
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Reservations Management
    Reviews Management
    Short/Long Term Rental
    Single Property
    Task Management
    Third-Party Integrations
    User Management
    Website Management

Hospitable.com Integrations

PriceLabs
PriceLabs
Integration rated 4.9 from 14 reviews
Mailchimp
Mailchimp
Turno
Turno
RemoteLock
RemoteLock
DPGO
DPGO
ResortCleaning
ResortCleaning

See all 8 integrations

Hospitable.com User Reviews

Overall Rating

4.7

Ratings Breakdown

5

84%

4

11%

3

3%

2

1%

1

2%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.6

Functionality

4.5

Jonathan's profile

Jonathan H.

Verified reviewer

Computer Software

2-10 employees

Used daily for free trial

Review source

Reviewed January 2020

Phenomenal - I have tried it all - finally a company that deserves 5 stars in so many ways

5

This company solved most of my problems I was looking to solve by looking for a channel manager. I had created 150k/year of sales from just airbnb in just a year and new I needed to scale my biz, but I also knew I would not be able to handle more administrative work without finding a way to delegate and automate more fully. I knew I needed to scale to different marketplaces, VRBO, then flipkey, then booking.com... but knew I needed an integrative software to manage that process. I hunted and hunted, I reviewed 50 or 60 tools, pricing structures, features, claims, I tried 20 free trials, I actually set up 8 different tools, until I finally tried this one. While every other tool had a fundamental problem - profoundly over charging, taking a % of your company ( % of sales ), broken essential features like chat features ( tokeet ), broken import/export/linked listing features ( guesty )... this one didnt. Superhost tools was an exception - solid little tool for what it does, but SmartBNB does the same stuff - BETTER... specifically superhost tools automates communication - which is sometimes profoundly out of context but better then nothing, and smartBNB enables review of scheduled messages, which lets you edit them to fit to context. It literally does almost EVERYTHING I could have wanted, but BETTER. While the calendar feature needs a simple fix ( scrolling is the only workable means for that for ease of use like Airbnb ) - THIS is the app to set up and follow.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
- $7/listing - No setup costs - Enabled automation of 90% of my communications - I can review communications that are scheduled automatically BEFORE they go out - They don't want a percentage of my COMPANY to provide a killer service ( no % of sales model ) - They are under priced and over deliver - They under sell and overdeliver I have tried SO many tools!! Guesty and Tokeet were so glitchy they cost me money to try to setup. Guesty wanted $1000 just to set me up AND a PERCENTAGE OF MY COMPANY ( % of gross sales ) STAY AWAY from any company like that! Wheelhouse automated my prices, for a PERCENTAGE OF MY COMPANY - meh. Guesty promised to scale my ads and failed miserably. Tokeet's chat feature was garbage, but import/export listing feature was awesome. In the end, you can only hook up one channel manager to your airbnb account, so if your like me, you have got to decide on one at a time. I have tried 8 and reviewed 50-60... and Im done looking. SmartBNB delivered in almost every way I could have wanted. - Dirt cheap for what you get - Perfect communications channel w guests ( I am super picky ) - Seamless automated messages WITH THE ABILITY TO REVIEW THEM BEFORE THEY GO OUT - Bad Review strategies and are automated, rational, and effective - Almost instant, and intelligent customer service - Killer Documentation that actually trains you and almost never confuses you - Phenomenal - like off the charts phenomenal customer service tools.
Cons:
- The calendar viewing is weak. Its fine because you can just use Airbnbs... but to improve it guys: clicking to go to the next month? Really? You cant scroll to Jan 15th to feb 15th? Fix that. Make it scroll like airbnbs please immediately. I don't touch that, but again, its not really a point against the company because you don't actually need to use it, I can get everything from the airbnb cal with info imported via Ical from the other sites.

Reasons for switching to Hospitable.com

This app is profoundly better and a tiny fraction of the cost

Read More

TH

Trey H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Reviewed June 2024

Hospitable review

5

Overall, I’ve been using this product for two years now and they continue to update and add new features that continue to make my business more efficient and streamlined. I recommend Hospitable to anyone looking for a solution for short term rental management.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Hospitable has been critical in managing my calendar with multiple booking sites. The auto responses after bookings and inquiries saves so much time. I have created templates to send check-in instructions for each unit and Communication with the client is on auto pilot.
Cons:
I don’t have much bad to say about Hospitable. It has done everything I’ve needed.

Reasons for choosing Hospitable.com

Price and features

Reasons for switching to Hospitable.com

Guesty was much more expensive than Hospitable at the time.

Vendor Response

Thank you for your positive feedback, Trey

Replied June 2024

Read More

JB

Justin B.

Verified reviewer

Hospitality

Self-Employed

Used daily for free trial

Review source

Reviewed August 2023

Signed up for Free Trial, tried to import Airbnb - didn't work. Customer service ghosted me. Awful!

1

Terrible, I haven't been able to use any of it and was ghosted after an initial 2 responses by their customer service chat.

Ratings Breakdown

1
Ease of use
1
Customer support
1
Functionality
icon
Pros:
Nothing. I haven't managed to get anything to work yet, nor have a reasonable conversation with customer service
Cons:
I signed up to their free trial, thinking it looks like a good product. When importing my Airbnb listings, a glitch happened. So I contacted customer services. A person called [sensitive content hidden] initially responded in a few minutes, I explained the problem, then she asked for more informaiton which I provided. She then literally disappeared. I am sat there waiting like a lemon. It appears her shift must have ended. She had no intention of letting me know of course. So I sit there waiting for the next 45 minutes, writing to her asking if she is there and then after realising she left, I wrote again berating her for not telling me she was signing off. I am quite shocked at this level of ineptitude with a potential new client, firstly with the software and secondly with the customer service. How does this product have so many positive reviews? What am I missing here?

Vendor Response

Hi Justin, that's certainly not the customer experience we are known for. If a Customer Support Advocate has signed off for the day, your ticket should have gone into the general support queue for someone else to pick up the conversation. We don't have enough information from this review to track down that ticket but if you email support@hospitable.com we'd be happy to assist you in getting your account set up.

Replied August 2023

Read More

AW

Allen W.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 6 months

Reviewed June 2024

Hospitable : Easy to Use and Affordable!

5

Ratings Breakdown

5
Ease of use
5
Value for money
4
Functionality
icon
Pros:
The price of Hospitable is very attractive.
Cons:
There’s a bit of a learning curve because there are so many features. Isn’t necessarily a con.

Reasons for switching to Hospitable.com

The price and functionality of Lodgify wasn’t a good fit for us.

Vendor Response

Thanks Allen!

Replied June 2024

Read More

CL

Colin L.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

I couldn't have scaled from $200,000 to $2 million without Hospitable

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
When I first started scaling and became a 3-home operation nearly overnight, I was really struggling to keep up with effective communication to my guests. I had dozens of note documents for each property on my iPhone for things like; Check-in instructions, the first morning follow up message, Check-out instructions, etc. I would have to copy/paste these into the messaging apps and found myself making frequent, detrimental errors such as sending check-in instructions for the wrong house to a guest. Another major challenge I was running into before Hospitable was that I couldn't travel easily or do anything that wouldn't have strong cell phone service because I always had to be available to send check-in/out messages to my guests. Hospitable solved all of this and more. After a few weeks using the platform I went from thinking I hit my ceiling at owning and operating 3 homes, to believing I could effectively manage 15 or more. Fast forward to today and my company, Good Life has grown to 8 (soon to be 9) independently owned and managed homes that are all top 10 revenue producers in their respective zip codes, all maintain a 4.9+ overall review, and gets tons of repeat renters. This simply would not be possible without the automated communication SmartBnB enables to our guests and team.
Cons:
I honestly don't have any cons to list about Hospitable. I signed up for Hospitable and had the automated messages firing to guests and my cleaning team within a few hours thanks to the smooth onboarding flow and pre-built messages that were already populated. I've been using Hospitable for a few years now and have never had issues with it not performing. The few times I've had to contact support about questions, they were lightning quick to respond. It's amazing they don't charge more for this platform, honestly.

Reasons for choosing Hospitable.com

Some of the other software takes a percentage of your gross revenue and SmartBnB charges an extremely reasonable flat-rate monthly fee. I've actually converted 3 friends from some of the other software out there after showing them Hospitable.

Read More

KR

Kevin R.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Best PMS on the market and can't wait for their growth.

5

I tried about four other property management softwares that had amazing reviews but just didn't cut it for me and my business. Hospitable is by far the best software I've used in my four years in the industry.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It's extremely user friendly and so easy to use but extremely powerful. They have really developed a product that can streamline a ton of the processes in your short term rental business. Other software on the market are over priced and extremely difficult to use.
Cons:
Website feature is still in development stages at time of this review. Also, I would like to see more integrations. Lastly, I think the metrics/financial reporting feature can be improved. I would like to be able to see more organized data about the health/growth of my properties so I can send a nice branded report to my property owners.

Reasons for choosing Hospitable.com

The ease of use and intuitive design.

Reasons for switching to Hospitable.com

Other products were super complicated and had horrible customer service.

Vendor Response

Thank you for growing with us, Kevin!

Replied August 2023

Read More

AR

Andonis R.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

Good enough for basic needs of running a hospitality business/es

4

Good enough to, maybe, one day go back to it if they improved their product with at least a full booking engine for websites.

Ratings Breakdown

4
Ease of use
3
Value for money
4
Customer support
3
Functionality
icon
Pros:
Straight-forward (especially if you're already experienced with other similar products). It took half hour to have my first property up and running! Support is good enough (at times it can be better)!
Cons:
Lack of booking engine integration, Lack of a proper App that you can at least see availability without rotating your phone dozens of times to get a good view of the availability calendar. In fact this was one of the reasons I decided to move on..!

Reasons for choosing Hospitable.com

It was before I had the chance to fully use and try Kross booking - Hospitable was simpler and quicker to set up!

Read More

TE

Tim E.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2020

Simplifies short term rental management

5

The biggest thing by far is the automated email platform. It's highly customisable, and after a bit of playing round I was able to come up with a setup that I am very happy with, with most of the routine emails being sent automatically.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Automated email system The calendar showing bookings across both AirBnB & HomeAway platforms Integrated messaging An indication at the bottom of the window showing likelihood of winning booking
Cons:
I wish I could enter & manage bookings that haven't come from AirBnB or HomeAway, with comms done by email.

Reasons for choosing Hospitable.com

YourPorter was too slow & clunky iGMS was a combination of features & price

Reasons for switching to Hospitable.com

I was using iGMS for free, with a single listing on both AirBnB & HomeAway. And it was fine. But then they shifted HomeAway integration to paid-only. So I figured if I had to pay, I might as well reassess the options, and for the money, I liked SmartBnB more.

Read More

CK

Celeste K.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Reviewed October 2024

Highly recommend

5

It’s great! Very user friendly . Quick to get running and get the hang of .

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Hospitable makes it so easy to manage my STR remotely. The automated messaging and lock code changes are worth their weight in gold . This service saves me so much time and stress knowing it’s taken care of without me having to check every single booking . The review reminders and AI reviews also makes it a breeze to review guests. Calendar integration with air bnb is seamless and the notifications to my cleaning team keep us working in smooth order so a turn over is never missed .
Cons:
It would be amazing if they could have pricing software built in so I didn’t also have to use Pricelabs . Would rather have it all in one place .

Vendor Response

Thank you for the kind words and the feedback

Replied November 2024

Read More

SD

Suzanne D.

Verified reviewer

Import and Export

2-10 employees

Used daily for less than 2 years

Reviewed October 2024

Great for your rental property

5

I have loved the convenience of having both of my rental platforms in one central location. I love the AI response options because they can word everything much better than I can.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease of having everything I need all in one central location.
Cons:
Sometimes it will disconnect your accounts and you have to reconnect them. But that has not happened in a while-so maybe that has been fixed.

Vendor Response

Appreciate the review!

Replied November 2024

Read More

Showing 1 - 10 of 142 Reviews

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