SWITCH.CM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SWITCH.CM

4.5

(51)

Pricing

Starting at $15.00 per month

About SWITCH.CM

SWITCH.CM is a cloud-based property management solution designed to help hotels, hostels and guest houses streamline processes related to online bookings, invoicing, billing and more. The drag-and-drop interface enables supervisors to adjust reservation dates or rooms on a calendar.

Using SWITCH.CM, businesses can add personalized booking buttons to their websites or Facebook pages, collect transaction details from clients and synchronize inventory data across third-party channels including Expedia, Airbnb and Booking.com, among others. Administrators can manage walk-in guests, generate invoices or bills, split group payments and allocate roles with specific access permissions to team members. Additionally, the platform supports multiple languages and automatically sends booking confirmations and check-in or cancellation updates to customers.

SWITCH.CM allows hotels to track returnable items such as padlocks, towels, key cards and more. The product is available on monthly or annual subscriptions and support is extended via FAQs, live chat, documentation, video tutorials and email.

SWITCH.CM Screenshots

SWITCH.CM Pricing and Plans

Starting price: $15.00 per month

Free Trial

Free Version

Enterprisw

$95.00

flat rate, per month

Plan includes:

4 Weeks Free Trial
Automated Billing
Booking Engine
Channel Manager
Connect to 200+ Otas
Full Featured PMS
Human Live Chat Support and Free Guided Setup & Training
& Reporting

Premium

$55.00

flat rate, per month

Plan includes:

4 Weeks Free Trial
Automated Billing
Booking Engine
Channel Manager
Connect to 6 Otas
Full Featured PMS
Human Live Chat Support and Free Guided Setup & Training
& Reporting

Basic

$35.00

flat rate, per month

Plan includes:

4 Weeks Free Trial
Automated Billing
Booking Engine
Channel Manager
Connect to 4 Otas
Full Featured PMS
Human Live Chat Support and Free Guided Setup & Training
& Reporting

Budget

$15.00

flat rate, per month

Plan includes:

4 Weeks Free Trial
Automated Billing
Booking Engine
Channel Manager
Connect to 2 Otas
Full Featured PMS
Human Live Chat Support and Free Guided Setup & Training
& Reporting

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SWITCH.CM Features

Features of SWITCH.CM
API
Billing & Invoicing
Booking Management
Booking Notes
Channel Analytics
Channel Management
Dorms
Drag & Drop
Dynamic Pricing
Electronic Payments
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Housekeeping Management
Inventory Control
Inventory Management
Invoice Management
Multi-Channel Management
Online Booking
Partner Management
Payment Processing
Point of Sale (POS)
Price Optimization
Private Rooms
Promotions Management
Rate Management
Reporting/Analytics
Reporting & Statistics
Reservations Management
Room Booking
Single Property

SWITCH.CM Integrations

Stripe

SWITCH.CM User Reviews

Overall Rating

4.5

Ratings Breakdown

63%

29%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.6

Functionality

4.3

Ruth D.

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

SWITCH.CM Review

everything good and they always upgrade with new feature ( good point progress) .

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 3

Pros:

Easy to use , useful , simple , access by mobile

Cons:

a bit slow responses and button click sometimes need double click .

Mihailo O.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

A great and simple property manager

It helped me sync with a couple of property reservation sites, and it really saved me a lot of time and headaches while working. I would highly recommend this property manager to anyone owning a hostel, no matter the size.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use and it syncs great with all the OTS. It is really simple to navigate and the clean design really helps with the user experience. Also,the customer support is great, usually they respond within minutes,and have always been able to help me out with anything I had an issue with. Highly recommended it.

Cons:

It had rare crashes,but it really wasn't a problem for us. Overall, it's a great and simple property manager.

Vendor Response

Thanks Mihailo, happy to know your satisfaction with Switch.cm.

Replied July 2021

Aye Mya S.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2020

Connectivity Issues

The connectivity is really slow. Sometimes, we have overbooking problems because of the connection delayed. After a guest books online, the reservation does not upload immediately in the software and when another person books, we have overbooking.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price is affordable and easy to use.

Cons:

There are onnectivity issues and need more fuctions.

Vendor Response

We have a rate of less than 1% of overbookings cases related to actual connectivity issues or system slowness. The majority of the cases are due to auto-replenish or guaranteed allotment (those are programs that the OTA sets with hotels, directly). Switch is currently being architecture in a new, faster language. You can expect a faster and more robust system from 2020 onwards.

Replied January 2020

Alison S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Easy to navigate

It's important to have an overall electronic manager managing your OTA, stops having to explain to customers that they are double booked!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's pretty easy to navigate around the software, I spent some time on the site to familiarise myself, once I had that clear it all became quite clear.

Cons:

Would be nice to get a search button as sometimes information is not always in the most logical place.

Reasons for choosing SWITCH.CM

SwitchCM was the first channel manager I encountered during my search, they seemed very impressive and professional, I decided to take a chance on them and have been happy with them for the last 3 years.

Vendor Response

Hi Alison! Thank you for leaving us a review. We appreciate your time out sharing your experience with us. You can always search a particular reservation using the search bar at the top left corner of the calendar.

Replied June 2020

Agus W.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Very good channel manager for hotel industry

Its very help me in controling my bussiness in hotel industry

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like most about The system calendar using switch.cm software that I can use easyly in my smartphone. The seasonal price also help a lot to control the rate

Cons:

The Housekeeping button not really useful as the communication between front office and house keeping not really working

Vendor Response

Hi Agus, Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. With the housekeeping feature not being used by the staff, it will create more problems in the future. We suggest you take the time to reintroduce the said feature with both of them present in the training and explain well the importance of it in your business. Thank you!

Replied July 2020

Matt J.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

Great software and easy to use with superb support staff that are always ready to assist.

Superb support from the staff and made life so much easier with all the information I need at a few clicks of a mouse if I should need to clarify information from a guest from ages ago and most importantly no double bookings thanks to it's efficient booking system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No more double bookings as everything is imported seamlessly instantly. Should I ever get any problems then the excellent support staff are there within minutes with all sorts of helpful advice and tips and even go above and beyond with...."we've noticed this and it may improve occupancy if you do this for example." I also like the site is continuously evolving and every time I've suggested as a user, that this change may be beneficial they are generally already on the case with said changes before I've even suggested it! Great programme, superb staff and would highly recommend.

Zay Yar P.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Useful-able software

I think Switch.cm is very useful and your customer service teams are very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can easily use for Booking and Reservation between head office and reception. Group reservation is more suitable for our hotel.

Cons:

I would like to inform you please add Myanmar Kyats in the Payment section and want to link new local online travel agents such as Handler, Oway, etc.

Vendor Response

Hey Zay Yar, thanks for your feedback! We are in conversations with Handler and other local prospect partners. Thanks again for mentioning and for sharing your experience with Switch!

Replied March 2020

Evan W.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Switch for villa management

The training and support and quick follow up's have made me feel satisfied with my purchase. Nice to have someone to talk to, message via the chat box, or actually meet the agent in person.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to access, clean system and user friendly. Loads of stat information and charts if you need. The set was not difficult, and the customer service was fabulous. The price is the best on the market for the size of property we are - 4 rooms.

Cons:

Needs templates set up for alternate invoicing. Needs mobile app option.

Reasons for choosing SWITCH.CM

Communication, simple explanations, cost point, easy to use format. quick API connection to the OTA's.

Kristina S.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is perfect. Switch makes everythin easier.

Cons:

There is nothing not to like. This software is something that every organisation should have.

majudulla mohamed m.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

highly recommended

switch isnt our first channel manager, we are very happy with switch in comparison to our first channel manager, there are no hidden fees, customer care is available

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

we were looking for a channel manager to combine all the OTA as we were facing over selling, connecting switch to OTA are seamless and calendar, seasonal rates setting solved issue we faced

Cons:

wish there is an mobile app with all the features offered in web

Reasons for switching to SWITCH.CM

unhappy with fees, customers care

Vendor Response

Hello Mohamed, thanks you for your review! We are working on new features in our mobile app :)

Replied June 2020

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