Duve 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Duve

3.8

(16)

Pricing

Starting at €5.00 per month

About Duve

Duve is an end-to-end guest management system helping hoteliers digitize their hotel, hostel, or vacation rentals, increase profitability, improve performance, and offer an elevated guest experience.

The platform allows hoteliers to achieve a contactless guest experience, upsell services and personalize their communication with guests, without compromising their personal touch.

Founded by hospitality professionals, who understand that people are the essence of hospitality, Duve is a tech solution made for people.

Duve is innovative, intuitive, and customizable, operating as a modern layer to your core systems. The platform is live in over 60 countries worldwide and integrated with over 100 systems in the hospitality industry including all the leading PMS’s, channel managers, payments processors, mobile keys and more.

Duve Screenshots

Duve Pricing and Plans

Starting price: €5.00 per month

Free Trial

Free Version

Basic

€5.00

per feature, per month

No plan information available

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Duve Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of Duve
Activity Dashboard
Booking Management
Credit Card Processing
CRM
Customer Database
Email Management
Financial Management
For Vacation Rentals
Front Desk Management
Multi-Language
Multi-Property
Price/Margin Management
Rate Management
Ratings/Reviews
Reviews Management
SMS Messaging

Duve Integrations

Lodgify

SiteMinder

Hostaway

Clock PMS

Guesty

BookingSync

See all 14 integrations

Duve User Reviews

Overall Rating

3.8

Ratings Breakdown

63%

25%

Secondary Ratings

Ease of Use

3.9

Value for money

4.1

Customer support

3.8

Functionality

3.9

Verified

Reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

great tool for our property

Great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I´m very impressed with Wishbox. We have a small property and for our use it is absolutely perfect. It is simple to use, user friendly, evolves according to user needs and I think it is on its way to becoming a great alternative to a PMS. Five stars.

Cons:

The fact that only Booking.com reservations appear on their own in Wishbox and bookings from other sources have to be entered manually.

Ran F.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed August 2019

The Excellent Professionals of Guesty

Wishbox keeps me organised, helps me generate the kind of revenue I had envisioned, and has produced the kind of success for my operations as a host in the hospitality business can only hope for ... it truly has been a fruitful experience. Thank you Wishbox.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the Wishbox software. It is so "user friendly" that it cannot be equaled by any other platform or experience. In its extraordinary simplicity and clarity, Wishbox is head and shoulders above the rest. The webinars they conduct, the tutorials they produce, the revenue they achieve for their clients is phenomenal. As a client and as part of the family of Wishbox, I and my company are here to stay. We are permanently connected. Wishbox is a lifeline to success. Thank you to these most esteemed professionals who make it their business to offer a superior product and service for all their clients. With Gratitude, Ran Fridman at FRIDMAN PROPERTIES

Cons:

Sincerely, I appreciate Wishbox completely. My experience the whole time that I have had the opportunity and the benefits to use Wishbox software , has been completely "trouble-free."

Brian B.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

One of the bad ones

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They used to say « no hidden fees » but removed it for a reason. They have hidden fees now

Cons:

Poorly designed, poor service, poor quality. They are still trying to charge my card every few days despite me cancelling (and getting confirmation of cancellation) months later

Anabell G.

Verified reviewer

Hospitality

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2023

Great in managing customer communications

Happy customer

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. All the feature I was looking for is available

Cons:

The marketplace needs some work but everything else is great.

Jakub Aleksander G.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 2 years

Review source

Reviewed January 2024

Very good software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable software with good user and guest interface.

Cons:

Quite limited in what they can offer comparing to their competition.

Steve H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2024

Do not waste your money

Terrible, I have not used dive for months and they are still charging me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The sales pitch that was a lie in the end. Underperformed and over charged

Cons:

Guests thought it was a scam. It was supposed to save time and effort, guests ended up calling more and wating staff time as they were confused and thought it was a scam

Adam W.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2020

Great app, let down by atrocious support

It's made our guests' lives easier and ours much harder.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The guidebook is a great way to provide guest information. Pre-checkin is also useful in terms of collecting the guest's real email address, signing Ts and Cs and collecting ID.

Cons:

Support. It is virtually non-existant. I submitted an issue to their "urgent" email address 4 weeks ago, have chased it 4 times since and it is simply being ignored. I then contacted support via live chat to ask how to complain about this and that is also being ignored. The issue was Wishbox sending property access details out for a cancelled reservation, so a fairly serious security issue. There are quite a few bugs to be ironed out with the software: -Outdated information given to guests via the Guidebook because changes are not saved properly -Despite being able to mark ID and contract as mandatory in pre-checkin settings, it's not actually mandatory at all -Extra services like travel booking don't work properly

Reasons for switching to Duve

The guest portal in Tokeet is poor.

Diane W.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Bugs, bugs and more bugs. Constant major functionality problems.

We have been using Wishbox for about a year. At first there were so many glitches that we thought it was still in Beta mode. And now, a year later, we continually and regularly encounter sudden major functionality issues. We would find a different alternative but we are somewhat stuck with this debacle of an app for the moment. Examples of problems include guest rooms not updating when a guest is moved, guest messages suddenly not working, door codes suddenly not populating, guests not being able to register because the app gets stuck mid-step. And the support is dismal. They are in Australia so nothing is real time and they get back to you when they get back to, sometimes days later, no matter how urgent the issue. DO NOT GET THIS APP. YOU WILL BE AS SORRY AS WE ARE TO HAVE CHOSEN IT. It has become an embarrassment to us vis-a-vis our guests and an operations nightmare.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The only reason we chose Wishbox was because it integrates with Cloud Beds and allows secure uploads of guest IDs. But it turns out it actually doesn't integrate very well and requires us to hand sync multiple times throughout the day.

Cons:

It doesn't work well. Full of glitches and sudden bugs. Terrible support that takes days to resolve anything.

Yannis A.

Verified reviewer

Hospitality

11-50 employees

Used daily for free trial

Review source

Reviewed September 2023

Bad customer servive

Worst experience!!!! Un professional customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I did not have the chance to see much, we were trying to exploit the prospect of a collaboration

Cons:

They set a meeting with us, they never showed up for the meeting, they never send us an email in advance, they wasted our time! Absolutely ridiculous

Denis Z.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

must have tool for profesionals in hospitality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the wishbox is a must have application if you are active in hospitality . It is saving a lot of time in the daily routine work with communicating with the clients . They can send you all needed infos for check in , you can communicate to the clients accescodes , wlan codes etc

Cons:

there are no negative thinkings about this software

Showing 1 - 10 of 16 Reviews

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