Xola 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Xola

4.7

(571)

Pricing

Pricing available upon request

About Xola

Xola is a cloud-based booking solution that allows activity and tour companies to manage bookings from a variety of different sources including via the phone, websites or in person. The solution provides a mobile interface and can be accessed on smartphones, tablets, laptops and desktops. Xola offers cloud stoarge of all data which ensures that multiple users can login from anywhere and make edits in real time.

Xola supports phone and in-person bookings by providing integrations such as cash drawers, swipe and pay, receipt printer hardware and point of sale tools. The system offers credit card processing, which allows tour operators to accept online payments from their customers. Users can manage calendars and schedules for every outing. Activity managers can include blackout days in their calendar for holiday closings.

Xola offers other features including resource management, resource sharing, guide management, custom questionnaires, roster management and business intelligence. The solution also captures signatures whenever users modify any document. Xola offers APIs for integration with other third-party applications.

Xola Screenshots

Xola Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Xola Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Xola
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Attendance Management
Availability Management
Barcode/Ticket Scanning
Booking Notes
Calendar Sync
Central Reservation System
Channel Management
Client Management
Communication Management
Confirmations/Reminders
Credit Card Processing
Customer Database
Customer Data Management
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dynamic Pricing
Email Marketing
Email Templates
Employee Management
Event Management
GDS/OTA Integration
Kiosk Ticketing
Mobile Ticketing
Multi-Currency
Multi-Location
Online Booking
Online Payments
Onsite Ticketing
Package Creation
Payment Processing
Point of Sale (POS)
Pricing Management
Quotes/Estimates
Real-Time Updates
Reminders
Reporting & Statistics
Reservations Management
Resource Management
Room Booking
SMS Messaging
Third Party Booking
Third-Party Integrations
Ticket Reservations
Vendor Management
Waiver Management
Website Integration
Website Management

Xola Integrations

Google Analytics 360

Slack

Zapier

Google Calendar

WordPress

Gmail

See all 15 integrations

Xola User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

18%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.8

Functionality

4.4

Mark B.

Verified reviewer

Sports

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Worth the price...

Xola was our introduction to online booking for a rafting tour company. In the past the booking process was on an individual verbal contact. It was time consuming from the standpoint of personnel and training. Xola allowed our business to streamline our processes and modernize how we operate.

Ratings Breakdown

Ease of use

Functionality

Pros:

The interface was very intuitive and easy to navigate. Able to import customers into the Xola database was simple. The ability to view and print activity and profitability reports was very helpful.

Cons:

I did not need very much technical support for the product, but when I did, it was a next day response via email. That could be improved.

Laurie R.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Pub Cruiser Bikes

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like everything about it and love the Bots that run specials. This has worked well with us. Also, I like the integrated waiver with Wherewolf.com..

Cons:

Cost is high unless you do the one where it basically passes the % charge onto the customer. I wish it had the ability to assign more than 1 bike to a time slot so that both of my bikes could run the same schedules and we did not have to have a bike 1 and a bike 2 schedule.

Reasons for choosing Xola

It is a much more sophiscated system and I like the reports feature way more than Bookeo's.

Reasons for switching to Xola

I liked the customer booking abadoment feature that xola has.

Vendor Response

Thanks for the review and feedback! Happy to see you are enjoying our Xolabots! As far as the assigning more than one bike to a timeslot, we are coming out with a way to do that soon. We will send out more information about this once it is completed and ready!

Replied September 2019

Chavonda G.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

xola

My experience with xola has been great and I also like the fact that they are continuing to grow and develop new things to change or add to make the software even better keeping up with time and market industry staying on top of things in developing new and more ways to use the software.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 3

Customer support

Previously 3

Functionality

Previously 4

Pros:

I love this software I use it every day for my Escape Room. It does everything I need all in one place to me it is exactly what I need for my booking software for escaperooms

Cons:

nothing least about it but one thing is the ability to stop negative reviews from being posted that's the only thing everything else I love it.

Reasons for choosing Xola

it was overall the best and had more to offer especially with Escape rooms becoming a growing industry.

Reasons for switching to Xola

this was a better choice for me and the ease of use along with what I needed for my business.

Pamela C.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Jousting over the Cliffs and the Ocean

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best customer service ever User Friendly In comparison to Fare Harbor and Peek Pro - Hands down best!! Love the Loading screen phrases. They always make me smile Rescues are the stuff

Cons:

not being able to use same guest email twice not being able to delete guest emails affiliates are not alphabetized in settings not being able to have more than 1 code on a reservation

Reasons for choosing Xola

Xola was a much more advanced product

Reasons for switching to Xola

The rep sold us on the ease of this reservation system

Vendor Response

Thank you for the review and feedback! You can now merge customers together that have the same email, so this should allow you use the same guest email if needed. I have taken notes on the rest of your feedback and will bring it to our product team. Please reach out anytime with any feedback you have, it is customers like you that help us grow our software to be the best!

Replied September 2019

Deborah M.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Everything I need and Quick Support

We need to have an online booking system for a variety of services and the program accommodates those needs. I have tried a few other programs prior to Xola but have not had the need to look elsewhere since using them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Setting up the new listings is fairly easy, even if there is a lot of details to fill in each time. Customer service is top notch and usually always available on chat!

Cons:

No option for more POS style bookings. We have a lot of walk in customers who combine different activities but when making a booking for those though Xola at the counter, we have to creatively enter the activities. We have an arcade setting with Escape Rooms. Our arcade are is Virtual Reality with booth space rentals with various time slots. It is too difficult to create a time slot for each time and booth.

Reasons for switching to Xola

Some did not work well with Wix website. Some were to difficult to figure out. Some did not have a nice looking screen.

Vendor Response

Thanks for the review and feedback! I would love to get more information on your feedback and see what we can do to help you and your business. I will be reaching out soon to get connected. - Jessica

Replied September 2019

Josh D.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Best in class

Saves a tremendous amount of time with this easy and simple user interface. Saving time equals more time for more important stuff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Xola is the simplest booking software out there. I have tried several, and this is hands-down the best there is! Easy to understand and a breeze to navigate through. One of the strongest points is how easy it is to train your staff on.

Cons:

I wish there was a way to customize things a little bit more than what is available.

Reasons for choosing Xola

Because the others really really really suck! Especially the customer service.

Reasons for switching to Xola

They both suck!

Vendor Response

Thanks Josh! We appreciate you taking the time to leave your feedback and I'm excited to let you know we'll be adding more options to customize elements of Xola over the coming months! -Sophie

Replied September 2019

Pelin U.

Verified reviewer

Hospitality

10000+ employees

Used daily for less than 12 months

Review source

Reviewed November 2020

Xola is great for tour and activity management

Xola is useful for us to collect and manage all bookings from a single platform with really low commision rates. So far we enjoy it a lot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is great to manage all our events at one place and accept bookings from all online distribution channels that we are present. Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.

Cons:

Xola works definitely perfect for us, so far we haven't experienced any problem that deserves to be noted here. We are extremely satisfied with our experience with Xola Online booking System so far.

Reasons for choosing Xola

Online booking platfrom coverage of Xola was better then the others.

Reasons for switching to Xola

ResNexus was a better alternative in terms of the number of integrated booking platforms.

Lance Z.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Just Use It.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best software on the market for tour bookings and management. I’ve researched over 20 other competitors- don’t waste your time if you’re shopping around- get Xola.

Cons:

It doesnt have some of the nuances we would like to see, and they changed their booking layout in a way that I think is not an improvement. However, I think they will continue to make improvements

Reasons for switching to Xola

Simplicity of checkout and management of tours, features, mobile app for tour guides

Vendor Response

Hi Lance, Thanks so much for your kind review. We're glad to have your continued support and will continue to make improvements! Cheers, Sophie

Replied December 2019

Jesse S.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

This made my life so much easier

Speed of money flow and updated accounting is a breeze. The ability to adjust hops with minimal key strokes and everything automatically adjusts to our website is a life saver. And overall, the customer service is top notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customization to suit the variety of needs for our little company. Once everything is plugged it only minimal administration is needed to keep everything flowing.

Cons:

The inability to not be able to make a tour private and only accessible via a password for guests.

Reasons for switching to Xola

the wealth of increased options available with xola

Vendor Response

Jesse, we are so glad Xola has been useful for your business. Thank you for the feedback on private tours. We're always seeking to improve our product and service so your feedback is super useful!

Replied December 2019

Nikita V.

Verified reviewer

Machinery

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed June 2024

Easy to maintain booking system

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Tours and calendars were easy to setup in a new platform.

Cons:

Limited connections to other tools, making it harder to sync calls with appointments

Vendor Response

Thanks for the review! Please reach out to our support team and let them know which tools you would like Xola to integrate with. They will pass this along to our integrations team!

Replied September 2024

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