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7shifts vs When I Work

Updated February 5, 2026

7shifts vs When I Work: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$39.99

per month

$2.50

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Multi-Location
4.89
Scheduling
4.88
Real-Time Reporting
4.83
See All
Time Off Management
4.82
Online Time Tracking
4.73
Time & Attendance
4.64
See All
Integrations
Harbortouch POS
Harbortouch POS
Heartland Payments+
Heartland Payments+
Paycom
Paycom
See All
ADP Workforce Now
ADP Workforce Now
QuickBooks Online Advanced
QuickBooks Online Advanced
QuickBooks Online
QuickBooks Online
See All
Pros / Cons
  • Staff appreciate the ability to easily view their schedules, request time off, and trade or pick up open shifts directly through the app.
  • We signed up for 7shifts to manage hospitality rosters but stopped using it months ago. When our old manager left, the subscription kept running unnoticed — and despite not using the product at all, they refused to refund nearly $500 that was auto-charged.
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  • We love that you can see if your employees have seen their schedule as well as verification of communication between team members in group chats.
  • There were some frustrating technical issues when the application tried to capture my location using celular data, neglecting the main purpose of the application to manage my job.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.6/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
4.4/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad