Botpress 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Botpress

4.5

(36)

Pricing

Starting at CA$495.00 per month

About Botpress

Botpress is a conversational AI platform, which enables businesses in education, financial services and other sectors to create chatbots. Administrators can validate user inputs using custom variables and configure role-based access permissions for team members.

Key features of Botpress include single sign-on (SSO), drag-and-drop interface, conversation analysis and digital workspaces. It helps organizations embed chatbots into web pages and utilize a centralized dashboard to gain insights into engagement metrics. Additionally, the system leverages natural-language understanding (NLU) technology to create conversational solutions for customers and teams.

Botpress integrates with multiple third-party systems such as Slack, Telegram and more. It is available for free or on request and support is extended via forums, video tutorials, documentation, FAQs and other online measures.

Botpress Screenshots

Botpress Pricing and Plans

Starting price: CA$495.00 per month

Free Trial

Free Version

Pay-as-you-go

CA$0.00

usage based, per month

No plan information available

Team

CA$495.00

usage based, per month

No plan information available

Enterprise

Pricing available upon request

No plan information available

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Botpress Features

Popular features found in Employee Engagement
360 Degree Feedback
Benchmarking
Communication Management
Employee Recognition
Engagement Tracking
Gamification
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
More features of Botpress
AI/Machine Learning
Chatbot
Code-free Development
Contextual Guidance
Data Visualization
For Developers
Intent Recognition
Live Chat
Machine Learning
Multi-Channel Communication
Multi-Language
Natural Language Processing
Process/Workflow Automation
Reporting/Analytics
Virtual Personal Assistant (VPA)

Botpress Integrations

Microsoft Teams

Slack

Meta for Business

Okta

Botpress User Reviews

Overall Rating

4.5

Ratings Breakdown

53%

44%

Secondary Ratings

Ease of Use

4.1

Value for money

4.4

Customer support

4.0

Functionality

4.3

Carolyn M.

Verified reviewer

Computer Software

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2024

World-Class Bot Building Platform

Botpress is a great platform with a strong community of developers around the world that are welcoming and open to sharing their time, resources, and elevating best practices among bot builders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Botpress offers an economical and code-friendly low-code platform that allows for a range of user skill and experience to begin building scalable applications quickly.

Cons:

Ambiguity on feature releases / project update timelines. They're certainly not the only company that ships features without a schedule posted to the public, but it's always nice to have a know in advance when new bells and whistles are coming!

Reasons for choosing Botpress

I wanted a low-code platform that didn't abstract away the coding element entirely and still retained enough of a robust developer toolkit that it can be built upon and scaled up gradually or rapidly.

Jean-Francois F.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Reviewed May 2024

Excellent product and very user-friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After evaluating multiple options, we found Botpress to be the ideal solution. This tool stands out for its user-friendliness, ease of use, and efficiency. The combination of managing conversation flows with pre-configured cards and AI provides effective control and remarkable flexibility. Moreover, the integration with GPT is highly impressive and seamlessly incorporated into the tool. In addition, the support for learning the tool is robust. The available documentation, active Discord channel for inquiries and discussions, and comprehensive YouTube training channel together create a well-designed ecosystem around the tool.

Cons:

While the documentation is accessible and easy to consult, there are areas for improvement, such as the inclusion of default values for certain configurations or variables. Our tests helped us identify these, but the search in the documentation did not.

Reasons for choosing Botpress

The interface, pricing, and support are the three main reasons we chose Botpress over other products. Additionally, being a Quebec-based product, it allows us to support local businesses, which we highly value.

Reasons for switching to Botpress

A more user-friendly interface in Botpress and stronger support within the Botpress ecosystem.

Amit D.

Verified reviewer

Computer Software

10000+ employees

Used daily for less than 12 months

Review source

Reviewed April 2020

Amit’s review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of usage Ui flow design Nlp processing

Cons:

Customization Add custom widgets and hooks

Vendor Response

Hi Amit, first, I want to thank you for reviewing Botpress. It's greatly appreciated. I'd love to get the chance to pick your brain on custom widgets and hooks. If I get a better understanding of your use case, I can bring this up in a product meeting. You can also create a ticket on our Github project since we are open-source. Best, Marc

Replied April 2020

Wisdom B.

Verified reviewer

Logistics and Supply Chain

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed October 2025

A great tool for creating custom Ai chatbots with ease

Overall, I had a great experience, building a chatbot for the very first time, despite not being technically inclined

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like how flexible and user-friendly it is, especially for non-technical users. The visual flow builder makes it easy to design chatbots without deep coding skills

Cons:

Sometimes it takes time to get used to the interface, and setting up advanced Features can be a bit technical for beginners

Kamsi O.

Verified reviewer

Religious Institutions

11-50 employees

Used weekly for less than 2 years

Reviewed February 2024

A Flexible Chatbot Building Platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Botpress has a low-code interface that makes it easy to create and manage chatbots, with little or no coding skills. I can use the visual flow editor, the built-in templates, and the drag-and-drop widgets to design conversational flows and user interfaces in minutes.

Cons:

I dislike that Botpress has a steep learning curve, especially for beginners and non-technical users. The platform has a lot of features and options, which can be overwhelming and confusing at first. I have to spend some time and effort to learn how to use the platform effectively and efficiently.

Reasons for switching to Botpress

I switched to Botpress because i wanted more control and flexibility over my chatbot projects and i could create bots with drag and drop.

Artemio E.

Verified reviewer

Telecommunications

10000+ employees

Used monthly for free trial

Review source

Reviewed April 2020

Exceptional conversational AI software

We are working in a help desk solution for our field workers support

Ratings Breakdown

Ease of use

Functionality

Pros:

1. It's open source 2. Botpress hass a community forum for support 3. Botpress SDK is help you to develop robust apps and with more functionalities

Cons:

We still are testing this solution and not yet have cons arguments

Reasons for choosing Botpress

We believe in open source software, the develop curve is very shortly and we think that integrate this solution with our BPM, that is open source too, will are very simple

Vendor Response

Hi Artemio, thanks for taking the time to review Botpress. I am glad to hear your positive experience and I am looking forward to seeing you benefiting from a conversational ai platform. Best, Marc

Replied April 2020

Jon David C.

Verified reviewer

Financial Services

2-10 employees

Used weekly for less than 6 months

Reviewed May 2024

Great Beginner Friendly Chatbot Platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We loved the low cost and east of deployment. We were looking at about a half a dozen different chatbot platforms. We had narrowed the choices down to two open source chatbot platforms because we did not want to be locked in to anyone companies technology. We did not expect much support but Botpress was a nice surprise. They have a very active and supportive community along with weekly office hours and Discord server which was a great resource.

Cons:

There wasn't really anything not to love about Botpress. The initial startup was a bit confusing because we had been using other open source platforms and weren't expecting an already setup cloud platform but that was a wonderful surprise.

Reasons for choosing Botpress

Ease of use, scalability, cost of deployment and operation.

Max H.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed May 2024

Botpress is a Great Way to Get Started in Chatbots

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that it was easy and free to get started. They have a generous free plan, so it's easy to explore and test its capabilities.

Cons:

It would be a huge help to have more templates available as a starting point. The software is intuitive, but for a beginner it's hard to sift through all options to find the best way to accomplish the task at hand. I think having more templates would be a great way to learn options and best practices.

Verified

Reviewer

Computer Software

Self-Employed

Used weekly for less than 6 months

Reviewed February 2024

boom in ai field

its is awesome literally it helps me first day i did not know how to use when i am friendly with it then i made me master after two days

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

pros are following: easy to handle easy to publish easy to use easy to use multi functionality

Cons:

i like most is the feature that we can get source code also through which we can implement on project easily

Abhishek Raj S.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 2 years

Reviewed March 2020

An excellent Bot framework that can be deployed totally on premise.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I have evaluated a dozen other chatbot frameworks but choose to go with Botpress. One of the main things which I like about Botpress is that it can be deployed on-prem and none of the data leaves your organization. It can be customized as you like and as they said, it's like a WordPress for chatbots. Recently Botpress community support started growing.

Cons:

There is a learning curve to it. The documentation/blog can be improved to help customers stay motivated.

Reasons for choosing Botpress

I used Botpress over the other alternatives because of their out of the box support for ceratin modules like HITL, Analytics, State Management, Test framework, CSM and most importantly the on prem solution.

Vendor Response

Hi Abhishek, thanks for reviewing Botpress and for bringing up the learning curve of our product. We've recently hired great talents to improve the experience. We are also putting more effort into content creation to help the community use Botpress to its fullest potential. Cheers!

Replied March 2020

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