BrightHR 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BrightHR

4.6

(161)

Pricing

Starting at £4.50 per month

About BrightHR

BrightHR is a complete HR software solution that transforms the way you manage your team. Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business.

As a business owner, you are the HR manager, Health & Safety coordinator, payroll lead, and everything in between. That’s why we’ve brought all those essential yet time-consuming tasks together into one simple platform.

But BrightHR is more than just smart software. We also provide 24/7 HR and employment law advice, unlimited document storage, payroll software and support, health & safety tools and guidance, performance management, employee wellbeing resources, and a suite of intuitive HR apps to support your daily operations.

And if you ever face an employment tribunal or Health & Safety legal challenge, our optional HR and Health & Safety insurance gives you the protection and peace of mind you need. With BrightHR, you always have support at your back.

Designed to grow with your business, BrightHR is flexible enough for startups and robust enough for large, expanding teams. Your pr...

BrightHR Screenshots

BrightHR Pricing and Plans

Starting price: £4.50 per month

Free Trial

Free Version

Basic

£4.50

per user, per month

No plan information available

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BrightHR Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of BrightHR
Activity Dashboard
Alerts/Notifications
Approval Process Control
Attendance Management
Attendance Tracking
Clock In/Out
Customizable Reports
Data Import/Export
Document Management
Document Storage
Employee Database
Employee Portal
Employee Profiles
HR Management
Leave Tracking
Mobile Alerts
Mobile App
Online Time Clock
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Time Off Management
Time Off Requests
Timesheet Management
Vacation/Leave Tracking

BrightHR Integrations

Microsoft Outlook

Gmail

Google Calendar

BrightHR User Reviews

Overall Rating

4.6

Ratings Breakdown

76%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.7

Functionality

4.4

Sara B.

Verified reviewer

Printing

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed February 2026

BrightHR- Excellent, would recommend...

Great informative, friendly and tailored training and very user friendly. Excellent knowledge of need for any size business and ensuring compliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive and well presented site. Excellent training modules included- much better than some other HR software I have used or seen. Fantastic use of AI for advice.

Cons:

It was a little much on screen as you are not able to remove or hide any aspects of the software you won't be using from the ladder or main dashboard as they are not relevant to the business need.

Vendor Response

Hi Sara! Thank you for sharing this great feedback, we really appreciate it! It is wonderful to hear that you find our training modules great, and that your recent experiences with our team have been excellent. We also sincerely appreciate your feedback regarding our dashboard layout. We understand your perspective and would like to assure you that we take all client feedback seriously. Each of our product updates is fuelled by your suggestions, so your comments have been passed back to our product team for review. Should you need anything further in the meantime, please do not hesitate to reach back out! the BrightHR Team Did you know that you could earn £500 by referring another business for our services? Here is everything you need to know: https://www.brighthr.com/refer-a-business/

Replied February 2026

Martyn M.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for less than 6 months

Review source

Reviewed February 2026

Bright HR Review by Auriga Holdings

So far, as a new customer, the process has been very good. We were given access and then had a session with [sensitive content hidden] to understand the system, ask questions and deep dive into its features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nice and easy to use. The side menu and submenus are easy to navigate. The Glu E-learning will be a game-changer in our business.

Cons:

There isn't anything at this stage I don't like. We have only just started using the system, so we can't comment at this stage.

Reasons for choosing BrightHR

The main factor was the Glu E-learning. Whilst most other functions are similar to those of other systems did not offer E-learning.

Vendor Response

Hi Martyn, Thank you for taking the time to leave a wonderful review! At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback. We look forward to working with you for the years to come! Kind Regards, The BrightHR Team

Replied February 2026

Hayley C.

Verified reviewer

Environmental Services

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

5 ***** Customer Service

After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main reason we signed up for the system. Despite this, we were still paying for the software while being unable to use it. Due to our business facing serious financial difficulties — including a company going bankrupt and owing us a significant amount of money — we had no option but to cancel the contract. I explained this situation to BrightHR and asked if it would be possible to exit the contract under the circumstances. I would like to specifically commend three members of staff: [sensitive content hidden]. When I became upset, they remained professional, friendly, and extremely sympathetic. They took the time to listen carefully to my situation and genuinely did everything they could to help. They truly went above and beyond with their support, and I couldn’t be happier with the service they personally provided. Their compassion and professionalism made a very difficult situation much easier to handle.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy access for employees and employers You can store personal information, contracts etc on one site

Cons:

For our business we were unable to use the clocking in and out software due to multiple locations on different days, if we had employees in one location and on a weekly rota this would of been ideal .

Vendor Response

Hi Hayley! Thank you for taking the time to share your experience with us. While we are happy to hear that our customer support team delivered the 5-star service that we strive for, we are saddened to know that you have been left with an overall negative impression of BrightHR. We would sincerely appreciate the opportunity to address your feedback with you personally but have been sadly unable to identify your client account number. Please reach out to us on 0800 470 2432 and quote this review if you would be happy for us to do so! We hope to hear from you soon. The BrightHR Team

Replied January 2026

Bairbre M.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed February 2026

Great Support from BrightHR

Excellent. Very professional and leave me feeling more confident about taking on someone! It's very daunting but Bright HR and have made it seem straightforward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] was really helpful, patient and didn't mind all my questions! He even repeated lots of items I was having difficulty with.

Cons:

Nothing so far. It is a lot to take on initially and there is a lot of onboarding but I wouldn't have done any of it myself and now its all done!

Reasons for choosing BrightHR

Better value. More suited to our small company.

Vendor Response

Hi Bairbre, Thank you for your review! At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your really positive feedback. We look forward to working with you for the years to come! Kind Regards, The BrightHR Team

Replied February 2026

Tracie D.

Verified reviewer

Veterinary

51-200 employees

Used daily for more than 2 years

Reviewed January 2026

Bright HR review

Really good so far, there are always new improvements which is helpful and makes us far more efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is comprehensive and easy to use and has allowed us to be far more efficient with our policies and processes. Easy access via the app from home so provides a good employee user experience too.

Cons:

We have complex rota/schedules which BrightHR does not currently support and I would like to be able to record training records on the platform too.

Vendor Response

Hi Tracie! Thank you so much for sharing your lovely review - we’re thrilled to hear you’ve had such a positive experience with our services. We truly appreciate your support. Please rest assured that your feedback regarding rotas and scheduling have been shared with our product team for review. We sincerely appreciate your in depth feedback. Every single one of our product updates is fuelled by client feedback. It is important to us that our product grows alongside the businesses that we support. The BrightHR Team. Did you know that you could earn £500 by referring another business for our services? Here is everything you need to know: https://www.brighthr.com/refer-a-business/

Replied January 2026

Darren T.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

Reliable, user-friendly HR support that gives real peace of mind

Overall, BrightHR has been an excellent tool for confidently and compliantly managing HR processes. It provides peace of mind, saves time, and helps ensure best practice is followed. The platform is reliable, well supported, and continually improving. For charities, community organisations, and small to medium employers, it offers very strong value for money and a trusted source of HR support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BrightHR is very easy to use and takes a lot of the stress out of HR compliance. The templates, policies and step-by-step guidance are clear and practical, even for small organisations without in-house HR expertise. The advice line is a real strength; being able to speak to someone knowledgeable and get clear, confident guidance is extremely reassuring. Document management is straightforward, and the system helps keep everything organised and audit-ready.

Cons:

This is only a small suggestion rather than a criticism, as the system is excellent overall. Currently, staff clock in via the smartphone app or a computer, and it would be great to see a tablet or kiosk-style option added in future for shared use. Everything else works extremely well and meets our needs.

Vendor Response

Hi Darren! Thank you so much for sharing your lovely review - we’re thrilled to hear you’ve had such a positive experience with our services. We truly appreciate your support. Please rest assured that your feedback regarding clock-in options has been noted and shared with our product team! As a valued client your feedback and suggestions are invaluable to us as it helps us ensure that each of our updates is driven by our client voice. Thank you again for sharing your feedback! The BrightHR Team. Did you know that you could earn £500 by referring another business for our services? Here is everything you need to know: https://www.brighthr.com/refer-a-business/

Replied January 2026

marion l.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Reviewed January 2026

CQC assurance

great to have all information in one place. took a while to get to grips w some areas pop up reminders would be helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

robust information on staff files great for CQC assurance I was able to get rid of some of my. It reduces the files of paperwork. helpful for tracking holidays, tracking sick leave, and monitoring attendance

Cons:

It really needs sections for some of the documents also pop up reminders areas for immunisation for example.

Vendor Response

Hi Marion! Thank you for taking the time to leave such a lovely review! We are delighted to know that you have had a positive experience with our services and that it helps you feel assured in your compliance. We also sincerely appreciate your suggestions on how we can progress our software further. Client feedback is invaluable to us as we use it to fuel each of our updates and product releases! Please rest assured that this has been passed on to our team for review. The BrightHR Team. Did you know that you could earn £500 by referring another business for our services? Here is everything you need to know: https://www.brighthr.com/refer-a-business/"

Replied January 2026

Ana P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Appears good but slow response rate and won’t let you cancel despite being told I could - AVOID

Customer service and call center has been very slow - I have tried to cancel their services several months ago and initially told this was never agreed then they listened to sales recording and said cancellations reviewed on case by case basis - but not being increasingly difficult and chasing me for money despite not having used services or platform for ages

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initially responsive pre signing of contract but they are after your money and trying to tie you into a long contract

Cons:

User friendly or appears so - much of this you could do in other apps and not sure you need the high fees

Vendor Response

Hi Ana, Thank you for taking the time to share your experience with us. We are saddened to know that you have had a negative with BrightHR and would appreciate the opportunity to discuss your comments with you personally. Unfortunately we have been unable to confirm your account number from this review. Please contact our customer care team on 0800 470 2432 so we can investigate your concerns and put things right. The BrightHR Team.

Replied January 2026

Aisha A.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Holiday hours

It’s great using Bright HR for staff holidays etc Lots of courses available for staff. As well as some discounts and offers available too

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Spoke to [sensitive content hidden] today who was amazing ! Helped me out with my query step-by-step. Very friendly and professional too.

Cons:

Should be able to just edit staff hours instead of creating a new working time pattern every time a member staff changes hours

Vendor Response

Hi Aisha! Thank you for sharing your lovely feedback with us, we really appreciate it! It is wonderful to know that a member of our team was amazing during your recent experience, we will be sure to pass it back. We also appreciate your feedback regarding editing staff hours, please rest assured that this has been passed to our product team for review. Should you need any further support in the meantime please do not hesitate to reach back out! Our team are always on hand to help. The BrightHR Team.

Replied February 2026

Aaron S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2026

So glad that we signed up

Great walkthrough of BrightHR, I can tell already that this will be one of those “how did we manage before” services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very clean and user friendly UI. I’ve got to say, there’s so many amazing features too, top ones would be the clock-in at multiple location using the apps gps function.

Cons:

It doesn’t make tea =O) That is quite honestly the only thing to like the least… all aspects and features of BrightHR so far seem incredible

Vendor Response

Hi Aaron! Thank you for taking the time to share your feedback with us, we really appreciate it. It is our aim to help businesses streamline their HR processes, so it is wonderful to hear that you find the features to be incredible! Please rest assured that your comments regarding tea have been noted, we have some talented product developers so who knows what's possible in the future! We sincerely look forward to continuing to support you and your business. The BrightHR Team.

Replied February 2026

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