GoCo 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GoCo

4.5

(114)

Pricing

Pricing available upon request

About GoCo

GoCo is a cloud-based human resources, benefits and payroll solution designed for small businesses. The platform automates the process of collecting required documents for newly hired talent, enrolling new employees in benefits plans and adding employees to company payroll with the appropriate tax and benefit deductions.

GoCo payroll's features include auto-sync, new hire setup, employee change, benefit deduction and final paycheck calculation. Its compliance includes employment eligibility, federal & state tax, benefit compliance, ACA compliance and PTO compliance.

The platform helps users access an array of benefits plans to enroll employees into new plans online. The solution offers access to benefit experts through the Employee Support Line to answer benefits related questions and maintain compliance with relevant agencies.

GoCo integrates with existing payroll providers and syncs information changed within its dashboard across all linked platforms. Pricing of the product is based on a monthly subscription and support is extended via phone, email and online help desk.

GoCo Screenshots

GoCo Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Core

Pricing available upon request

No plan information available

Growth

Pricing available upon request

No plan information available

Ultimate

Pricing available upon request

No plan information available

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GoCo Features

Popular features found in Time Clock
Approval Process Control
Attendance Tracking
Biometric Recognition
Calendar Management
Employee Portal
Employee Scheduling
Mobile Access
Overtime Calculation
Payroll Management
Timesheet Management
Vacation/Leave Tracking
More features of GoCo
360 Degree Feedback
ACA Reporting
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Applicant Tracking
Attendance Management
Audit Trail
Automated Scheduling
Automatic Time Capture
Benefits Dashboard
Benefits Management
Break Management
Check Printing
Clock In/Out
COBRA Administration
Collaboration Tools
Compensation Management
Compliance Management
Configurable Workflow
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Deduction Management
Direct Deposit
Disability Insurance Administration
Document Management
Document Storage
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Engagement
Employee Handbook
Employee Management
Employee Onboarding
Employee Profiles
Employee Self Service
Employee Time Tracking
Feedback Management
Geofencing
Goal Management
Health Insurance Administration
HIPAA Compliant
HR Management
HSA/FSA Administration
Job Description Management
Labor Cost Reporting
Learning & Development
Leave Tracking
Life Insurance Administration
Mobile App
Multi-State
Offboarding
Onboarding
Online Benefits Enrollment
Orientation Workflow Management
Payroll Reporting
Performance Management
Project Time Tracking
Provider Management
Punch card
Real-Time Reporting
Recruitment Management
Reminders
Reporting/Analytics
Reporting & Statistics
Retirement Plan Management
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Split Deposits
Surveys & Feedback
Talent Management
Task Management
Tax Compliance
Team Management
Third-Party Integrations
Time & Attendance
Time Off Management
Time Off Requests
Time Tracking
Training Management
W-2 Preparation
Wage Garnishment
Workflow Management

GoCo Integrations

Paychex Flex

ADP Workforce Now

Gusto

Slack

QuickBooks Online Advanced

QuickBooks Payroll

See all 52 integrations

GoCo User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

25%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.4

Functionality

4.3

Daava M.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

GoCo.io delivers

Fantastic. Seriously, I can't say enough good things about them. I'm excited to see how this company progresses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy to use. No more staff griping. I don't have to have a full time administrator. GoCo.io has assembled one of the most responsive an knowledgable teams I have ever dealt with. I was sold on this when I was told they looked at HRIS like a game, it should be something people can figure out. My staff has done just that, and they able to poke through parts and do what they need to do with limited input. Their mobile interface is just like the desktop version. The staff is responsive, the implementation manager was superb! It's weird as an HR manager to be excited about software, but going to GoCo after our last experience was like dealing with a broken down high end sports car that looks nice in the garage, but doesn't go anywhere, to a super reliable truck that just gets the job done.

Cons:

It's a newer company, and it has less modules an options, it's what I refer to as "vanilla with sprinkles." That being said, when I set out to select a software, I aimed to get one that had what I needed, and I didn't focus on any nice-to-haves. I don't even miss all the other stuff I used to have, because this delivers on what I need in a fantastic way.

Reasons for choosing GoCo

Ease of use, ability to work with our industry, mobile friendly, ability to interface with our Payroll.

Reasons for switching to GoCo

We needed something that we could set up and only touch to do employee maintenance. Needed to move away from programming. Also, needed something that was proven to be mobile friendly.

Katie M.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 12 months

Reviewed October 2023

GoCo

Overall, our company really enjoys GoCo. They have a great response rate for support, and are always ready to jump into action to fix any issues. There are some things I hope to see improve in the future, and I try to participate in their quarterly meetings when they announce changes and look for feedback. They seem to listen to what their clients want, and I know we appreciate it here in our clinic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility and customizable nature of GoCo is nice to have for our company. It was one of the primary things that attracted us to GoCo.

Cons:

Some of the systems don't flow well together. I love the Spaces implementation, but it doesn't allow us to have a Performance-related space set up for our lead team to easily access or review performance flows that have been completed. Additionally, there is a struggle on our team for them to grasp how to use workflows. Most has ironed out over time, but it is still difficult for many to comprehend and use effectively.

Reasons for choosing GoCo

The price point and customizability of the platform met our immediate needs. Having workflows and the like was a big bonus.

Sarah S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Avoid at all costs - unhelpful and inaccurate

Horrible I do not recommend using them if you need to ensure tax compliance. Moves very slow and most people stay siloed vs help you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] was helpful in payroll. He seemed the most empathetic out of the media of individuals we came across during our turbulent times.

Cons:

I’m not able to find anything I like. It’s been six weeks and we haven’t been able to pay the [sensitive content hidden] because they don’t understand how to fix an issue they created with S Corp. tax benefits. I feel like we’ve had to describe tax code and everyone is so stuck in their silo. No one would track down the actual issue until about week four. I’m the COO and I haven’t gotten paid in a month.

Reasons for choosing GoCo

Their transition team seemed knowledgeable and confident

Reasons for switching to GoCo

Forced to due to massive price hike for their enterprise focus

Brianna T.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2025

Gives you the basic functionalities

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GoCo has basic functionalities for small businesses looking for an HRIS. They were able to help us organize our employee database when we did not previously have one.

Cons:

GoCo has promised features that were never delivered, or were delivered much later than promised. We also did not have the support we were looking for through implementation.

Shari S.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Reviewed October 2023

Great experience with GoCo!

Overall we've had a great experience with GoCo. There were some rocky moments but the team at GoCo has helped us get through and now it's a system that is really interwoven in our daily operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GoCo has enabled our company to completely automate processes such as onboarding and performance management. The ability to build workflows keeps us organized and ensures that no task falls through the cracks. Further, the documents feature with electronic signatures makes rolling out new incentive plans, handbooks, and other policies seamless! We've also gotten a lot of assistance from our client services team who meet with us whenever we need assistance. Having a dedicated success team that we can speak to live makes all the difference.

Cons:

While the workflows are great and really a unique feature of GoCo, there is a learning curve involved because customers need to build the workflows themselves. Once we got the hang of it, it was definitely easier and our account management team did hold our hands quite a bit!There were also some features that were missing e.g., the ability to duplicate documents and workflows, but GoCo has continued to upgrade the platform and has added this functionality!

Reasons for switching to GoCo

We had just implemented BambooHR and had such a terrible implementation process that we decided to look at other products right away. The custom workflows that GoCo offered were a big selling point. We do so much onboarding that being able to streamline that process was so critical for us and GoCo solved that business problem!

Jon V.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Strong starters, weak finishers

Strong starters, weak finishers. During the onboarding process with them, it was obvious that some of their 'onboarding team' were either rookies at their jobs, or just didn't understand what their jobs were. We're still dealing with payroll tax issues that they created during the onboarding process- and they're blaming Gusto- and Gusto is blaming GoCo. When seeking support online their responses are usually a link to a page on their help site. They seem to get more responsive as their renewal comes up, and all of a sudden they want our feedback. Most of the people we've talked to within the organization don't find solutions, just offer lip service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We liked the ability to streamline our onboarding process. Different tasks can be assigned to different individuals, and deadlines could be set. The onboarding process is about the only pro that I can think of.

Cons:

Their support is close to non-existent. I have never been able to connect to a live person on the phone. We have had numerous issues related to payroll, scheduling and a myriad of other problems, and they are always days away from a response.

Reasons for choosing GoCo

Pricing was the main consideration. We were also told the onboarding process would be easy.

Aziza H.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

Could use some work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The onboarding was meant to be easy and effective. It didn’t quite meet the mark and was pretty difficult to navigate

Cons:

Adding an editing forms for on boarding staff just employees in general to fill out was a hassle very complicated in the individual field that they require required you to add to your PDF in order to make it affordable form was overly

Reasons for switching to GoCo

We wanted the HR benefits in the on boarding packet and making on boarding seamless, but connect team ended up being a better alternative than Goco

Cassie Z.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Great Software & Consistently Awesome Service

We currently meet with our GoCo representative once a month to 'check-in', and have done so since we switched to GoCo years ago. This says ALOT! They want feedback on the good, the bad, and the challenging, and they ALWAYS act on it. If I have a question that I send to our representative, I have no doubt that I will get a response within an hour. I've said this before, and I'll say it again, it's so nice to work with company that aligns with our core values. They are definitely a great team that Gives Customers What They Want and Builds Something Special every step of the way!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use GoCo mainly when I need to update our Team Members' profile to make them eligible for benefits within our Company. GoCo makes offering our Team Members benefits and enrolling them into our plans so much easier! During open enrollment, not only am I sending our eligible Team Members emails to remind them to enroll in our benefits, but GoCo is also sending them multiple emails so they don't miss their opportunity to take advantage of their potential benefits. It's so refreshing to get rid of all the paperwork and complete everything electronically flawlessly.

Cons:

Our company structure is set up a little differently than most. We have multiple companies under one umbrella company. This makes it a tad bit challenging for GoCo to be able to structure the profile setup, necessary documents, and permissions, but they have turned this into an opportunity to make updates and create additional features.

Reasons for switching to GoCo

Quality of Product, Ease of Automation, & Cost of Service

Cariss J.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Reviewed October 2023

Loe GoCo