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Criteria vs Paychex Flex

Updated February 6, 2026

Criteria vs Paychex Flex: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
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Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Pre-made Test Library
5.0
Tests/Assessments
4.92
Employee Profiles
4.91
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Data Security
4.75
Leave Tracking
4.71
Direct Deposit
4.70
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Integrations
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Oracle Taleo Cloud
ApplicantStack
ApplicantStack
Breezy
Breezy
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Xero
Xero
QuickBooks Online
QuickBooks Online
Sage Intacct
Sage Intacct
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Pros / Cons
  • Criteria is our primary assessment platform and it has helped us hire folks who are ramping up quicker, are able to deliver more within the same period of time and are able to onboard the company practices way quicker.
  • redirect login page, completed assessment emails delayed, choice for customized roles when selecting testing packages as they are too general and not useful)
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  • The platform also offers employee self-service options, allowing workers to access their pay stubs, tax forms, and personal information easily.
  • Customer service, tax service (many many errors), processing, data integrity, they sold our employee data to a predatory payday loan company.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5
4.2/ 5
Value for Money
Highest performing feature
in the comparison
4.6/ 5
4/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
3.9/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2026
Advisor
  Recommendations
6 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad