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HotSchedules vs When I Work

Updated February 5, 2026

HotSchedules vs When I Work: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$2.50

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Shift Swapping
4.91
Online Time Clock
4.88
Availability Management
4.86
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Time Off Management
4.82
Online Time Tracking
4.73
Time & Attendance
4.64
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Integrations
Ottimate
Ottimate
Toast POS
Toast POS
Silverware Avrio
Silverware Avrio
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ADP Workforce Now
ADP Workforce Now
QuickBooks Online Advanced
QuickBooks Online Advanced
QuickBooks Online
QuickBooks Online
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Pros / Cons
  • It helps our management team control labor and communicate with all staff members.
  • The only downside to hot schedules is that once employment is ceased.
Read more
  • We love that you can see if your employees have seen their schedule as well as verification of communication between team members in group chats.
  • There were some frustrating technical issues when the application tried to capture my location using celular data, neglecting the main purpose of the application to manage my job.
Read more
Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.4/ 5
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.4/ 5
Functionality
4.3/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad