Insights 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Insights

4.2

(155)

Pricing

Pricing available upon request

About Insights

Insights is a cloud-based strategy and performance management solution that assists small to large-sized organizations with goal setting and performance tracking. Its key features include self/peer appraisals, 360-degree feedback, employee recognition and real-time reporting.

The application comes with a conversation module that helps managers record employee feedback, resolve issues and provide coaching. With its analytics feature, supervisors can set team priorities and align their milestones/achievements with business objectives. Employees can use the system to assess individual performance history and ranking and measure progress.

Insights integrates with third-party platforms such as UltiPro, Microsoft, Google, MailChimp, Paycom, Slack, Outlook and iCal. The solution comes with a native mobile application for Android and iOS. Support is provided via email and phone and pricing is available on request.

Insights Screenshots

Insights Pricing and Plans

Starting price: $5.00

Free Trial

Free Version

Basic

$5.00

No plan information available

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Insights Features

Popular features found in 360 Degree Feedback
Anonymous Feedback
Customizable Forms
Data Import/Export
Employee Database
Individual Development Plans
Performance Review Management
Question Library
Rater Selection
Self Service Portal
More features of Insights
360 Degree Feedback
Activity Dashboard
API
Approval Process Control
Continuous Feedback
Employee Engagement
Employee Management
Employee Recognition
Feedback Management
Goal Setting/Tracking
Ongoing Performance Tracking
Peer Appraisals
Performance Management
Progress Tracking
Reporting/Analytics
Review Cycle Tracking
Self Assessment
Surveys & Feedback
Weighted Performance Measures

Insights User Reviews

Overall Rating

4.2

Ratings Breakdown

41%

14%

Secondary Ratings

Ease of Use

3.9

Value for money

4.2

Customer support

4.3

Functionality

3.9

Ava L. W.

Verified reviewer

Non-Profit Organization Management

10000+ employees

Used monthly for less than 6 months

Review source

Reviewed October 2025

Love Insights!

It’s actually a very good opinion on it. After some time, my opinion has actually changed considerably.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Insights is so important and essential. I truly love what it’s giving. It really sets my day on the right track.

Cons:

If I could choose one thing that I do like, it’d be really difficult for me to choose one single thing.

Jessica A.

Verified reviewer

Hospital & Health Care

201-500 employees

Used monthly for less than 6 months

Review source

Reviewed February 2020

Performance and Feedback Cycle Refined

Overall, Insights still feels like the right tool for our organization. Things move to quickly to wait for annual evaluations and the interface is simple yet still captures the importance measures of the job. We are glad to be using it and excited to see how cultural will change the more it is used.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Insights combines and simplifies the performance and feedback cycle. Mission and vision, values and behaviors become regular topics of conversation. using the system is far easier than doing rigorous annual performance reviews. Clicking the buttons fun and easy. It is structured but allow for a lot of commenting which is very helpful. Not intimidating to use.

Cons:

Since I already meet with staff weekly, sometimes the monthly meeting feels too frequent. We are not there yet but would like to use the system to tie into compensation. It would be good for the system to have a built-in way to do that.

Reasons for choosing Insights

Simplicity over ADP which felt like more of the traditional models. Not as gimmicky as Reflektive, which almost didn't seem like a serious tool, #1on1

Lauren S.

Verified reviewer

Computer Software

1001-5000 employees

Used other for less than 2 years

Review source

Reviewed January 2020

Feedback On Insights Jan 20

Overall I would say the software was launched (opa Connect) too soon. I felt like the deliverable was a 'beta' and we were working through the kinks as a customer rather than a usability team. The software has grown but there's still kinks that should have been addressed before anticipating that managers would be using this tool for quarterly reviews. I'd like to see much more dynamic product management, prioritizing fixing some of the above mentioned items, so that the tool could become seamless and therefore more productive. Further, I'd like to hear that UserGroups were invited to try the improvements in a test bed or similar activity. Prove to me that your standards are high and that you value my time as a customer.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the fact that the software is fairly 'light' in that the user interface isn't terribly heavy or requiring of multiple steps to complete a task as do many other programs. Also, I appreciate the different tact of Behind, OnTrack and Ahead as it introduces a fuller conversation - which is ultimately the end goal.

Cons:

1) Completing a quarterly review and not having the individual employee review actually complete; bouncing back saying it wasn't done and sending out alerts to mgr and employee. 2) Displaying all the archive information when doing quarterly reviews - introducing visual clutter 3) Ease of finding simple things - last quarter's information 4) Syncing with calendar; Once a quarterly review was set and moved in laptop calendar, the EOY review didn't reschedule as expected. 5) Comment box has no line spacing - which looks like a uni-blob 6) Goals and responsibilities cannot be copied for next year 7) Formatting in the comment box beyond line spacing

Reasons for switching to Insights

Organization made the change

Katie M.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used monthly for less than 12 months

Review source

Reviewed October 2020

Easy Reviews

Overall, I enjoy the softwar and think it is an easy and consistent way to connect with people.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that it tracks feedback month over month; I like that its very user friendly.

Cons:

If you click out of a comment before saving, you lose the entirety of the comment. It's also hard to navigate between comments on a review.

Reasons for switching to Insights

HR made switch for company because of ease of use and goal-setting in this system.

Verified

Reviewer

Information Technology and Services

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed February 2019

OpaConnect Great for Alignment & Transparency

Overall I feel that OpaConnect has brought a level of transparency to what we are focused on as an organization and how we all align to the strategic objectives. The tool has also decreased the administrative time of the "review" process as the meet and prep processes are simple and straightforward, which encourages and sustains better conversations between managers and employees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

#1 favorite component is the "meet" functionality. The pre-meet or "prep" is a great tool for both employees and managers. #2 Fav: Employees can easily align their goals to company strategies creating the elusive line of sight and the tool allows everyone to see how the collective organization is trending toward those strategies. #3 Fav: Core Behaviors (aka values) are included in the review or "meet" process. It keeps them front and center and creates a space to discuss how they are lived (or not) by the individual.

Cons:

My only con is the back end. Set up is easy but reporting is challenging. The support team is SO open to customer feedback and share their roadmap so I know this is one area that will see improvement in the near term. From an end user perspective it's pretty easy, clean experience.

Verified

Reviewer

Computer Software

201-500 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Overall Good App

good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

all the features which are very helpful.great app

Cons:

frankly nothing .all the features are good and easy to use

Catalina R.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used other for less than 12 months

Review source

Reviewed August 2019

Nice idea, requieres a lot of follow up

following up on my 1:1s and preparing for them is very easy and intuitive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scheduling your 1:1s is easy. Going through your 1:1s is organized and easy to follow Linking your goals to de company goals is very useful Having to come up with things to measure if you are behind, on track or ahead gives you goal more accountability Customer support is fast and friendly

Cons:

There is no email notifications so it's hard to remember when you have to do something Most of the company shares the indian culture way of doing performance reviews, which is by rating, they should offer some kind of change management advice to deal with this kind of cultural issues

Cynthia M.

Verified reviewer

Hospital & Health Care

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed September 2020

User Review

Ratings Breakdown

Ease of use

Functionality

Pros:

It intergrates into other systems I use at my company.

Cons:

The Performance review is not nuanced enough.

Vendor Response

Thanks Cynthia, we really appreciate your feedback. I would be interested in getting more of your ideas about how we could be more nuanced. Any chance you would be willing to have a quick call to discuss? Thanks so much, Kirsti

Replied September 2020