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Paychex Flex vs SurePayroll

Updated February 6, 2026

Paychex Flex vs SurePayroll: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$20.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Data Security
4.75
Leave Tracking
4.71
Direct Deposit
4.70
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Employee Profiles
5.0
Direct Deposit
4.79
W-2 Preparation
4.77
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Integrations
Xero
Xero
QuickBooks Online
QuickBooks Online
Sage Intacct
Sage Intacct
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QuickBooks Online Advanced
QuickBooks Online Advanced
Xero
Xero
Sage 50 Accounting
Sage 50 Accounting
See All
Pros / Cons
  • The platform also offers employee self-service options, allowing workers to access their pay stubs, tax forms, and personal information easily.
  • Customer service, tax service (many many errors), processing, data integrity, they sold our employee data to a predatory payday loan company.
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  • You are also sent helpful emails when there is a holiday coming up, so you know to run your payroll early!
  • It was pretty smooth initially, however, it seemed that withholding customization wasn't as comprehensive as in other payroll services and customer service was very difficult to get a hold of.
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Ease-of-Use
4.2/ 5
4.2/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.2/ 5
Customer Support
3.9/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
4.1/ 5
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad