JazzHR 2026: Benefits, Features & Pricing

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Overview
User Interface
Pros and Cons
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

JazzHR

4.3

(491)

FrontRunner 2026

Pricing

Starting at $99.00 per month

About JazzHR

JazzHR is a Software-as-a-Service (SaaS) applicant tracking system. Founded in 2009, JazzHR provides recruiting and hiring software accessible to businesses of all sizes.

JazzHR’s sourcing tools enable users to post jobs, mirror any internal approval processes and syndicate jobs to numerous free and paid job boards from one spot. Users can list jobs on a hosted careers page, add jobs to the company’s careers site or build a custom careers page from within JazzHR.

Features include sourcing and applicant tracking. Users can also manage the entire interview process within the portal, create and send out offers and onboarding paperwork, and set up customizable reporting.

JazzHR also has tools for social recruiting and employee referrals which includes sharing jobs, requesting referrals and tracking applicant sources.

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JazzHR User Interface

Popular JazzHR Alternatives

Main Product

JazzHR

4.3

(491)

Ratings Breakdown

4.35Ease of use
4.32Value for money
4.29Customer support
4.12Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

BambooHR

4.6

(3103)

Ratings Breakdown

4.64Ease of use
4.45Value for money
4.49Customer support
4.39Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

100Hires

4.9

(1079)

Ratings Breakdown

4.90Ease of use
4.86Value for money
4.86Customer support
4.85Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

Paylocity

4.3

(1812)

Ratings Breakdown

4.33Ease of use
4.23Value for money
4.06Customer support
4.26Functionality

Pricing

Available upon request

Get Price

Alternative Product

IdealTraits

4.8

(59)

Ratings Breakdown

4.80Ease of use
4.77Value for money
4.84Customer support
4.71Functionality

Pricing

Available upon request

Get Price

Alternative Product

CEIPAL ATS

4.6

(1260)

Ratings Breakdown

4.62Ease of use
4.61Value for money
4.61Customer support
4.56Functionality

Pricing

Starting at $25.00 per month

Get Price

JazzHR Pros and Cons

We analyzed 491 verified reviews for JazzHR to find out what actual users really think.

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Intuitive Interface And Navigation

JazzHR offers a clean, user-friendly dashboard that makes navigation simple for all experience levels. Its intuitive layout and straightforward controls help users manage tasks efficiently, with a brief learning curve and easy onboarding for teams across different regions.

JazzHR Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Hero

$99.00

flat rate, per month

Plan includes:

Candidate Email Alerts
Candidate Importer
Custom Workflow Stages
Document Storage
Email Message Templates
Email Sync
Job Applications
Job Board
Linkedin Integration
Premium Job Listings

Plus

$325.00

flat rate, per month

Plan includes:

Auto-Send Emails
Background Checks
Bulk Action Candidates
Candidate Email Alerts
Candidate Importer
Candidate Reports
Candidate Self Scheduling
Contacts Manager
Custom Fields
Custom Workflow Stages

Pro

$499.00

flat rate, per month

Plan includes:

Auto-Send Emails
Background Checks
Bulk Action Candidates
Candidate Email Alerts
Candidate Importer
Candidate Reports
Candidate Self Scheduling
Compliance Reports
Contacts Manager
Custom Fields

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JazzHR Features

Popular features found in Applicant Tracking
Application Management
Assessment Management
Background Screening
Careers Page
Communication Management
Interview Scheduling
Job Management
Pipeline Management
Resume Parsing
Resume Storage
More features of JazzHR
360 Degree Feedback
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Advertising Management
Alerts/Notifications
API
Applicant Tracking
Approval Process Control
Boolean Search
Calendar Management
Candidate Management
Candidate Profiles
Candidate Sourcing
Candidate Tracking
Collaboration Tools
Compensation Management
Compliance Tracking
CRM
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Document Management
Email Management
Email Templates
Employee Database
Employee Profiles
For Small Businesses
Full Text Search
HR Management
Internal HR
Interview Management
Job Board
Job Posting
Job Requisition
Mobile Access
Multiple Employer Profiles
Offboarding
Onboarding
Payroll Management
Performance Management
Real-Time Reporting
Recruiting Firms
Recruitment Management
Reference Checking
Reminders
Reporting/Analytics
Reporting & Statistics
Resume Database
Resume Posting
Resume Search
Search/Filter
Self Service Portal
Social Media Integration
Social Recruiting
Succession Planning
Task Management
Third-Party Integrations
Workflow Management

JazzHR Integrations

Namely

LinkedIn for Business

Google Analytics 360

Microsoft Outlook

isolved

ADP TotalSource

See all 33 integrations

JazzHR User Reviews

Overall Rating

4.3

Ratings Breakdown

51%

37%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.3

Functionality

4.1

Jessica D.

Verified reviewer

Computer Software

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed December 2022

JazzHR helps keep everything organized and in one place

We went from 500 to 1500 people quickly because to JazzHR's scalable design. We were able to create a streamlined and effective recruiting procedure with clear and well-defined workflows that aided each recruiter in doing their job more effectively. Facilitates consolidation of related materials.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations

Cons:

I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.

Reasons for switching to JazzHR

It's designed to enable a streamlined process integration by interacting with a wide variety of other systems and offering a wide range of features. JazzHR also offers a simple, intuitive interface that can be quickly taught and picked up by new users. There is a reliable support staff there ready to answer questions and implement any feature requests you may have.

Chris R.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Excellent platform!

Each company that I've used JAZZHR with was great and they were very open to suggestions. They took user experience seriously and would add new items to our wishlist. Several months later, a new feature was rolled out to enhanse the experience. Very intuitive and the team is responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

JAZZ is so well planned that it's almost seamless

Cons:

That's a tough one, I've used JAZZ HR at three different companies and each time it was great.

Reasons for choosing JazzHR

Cost, features, ease of use and implementation

Marisa S.

Verified reviewer

Staffing and Recruiting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Great recruitting tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great recruitting tool used for years unfortunately my company no longer uses jazz

Cons:

I cant remember why we no longer use jazz i think the price but it was great for recruitting

Rick K.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Decent product, but the cancellation process is exhausting and dated

For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Decent product, but the cancellation process is exhausting and dated. There is also redundancy of services and many international applicants one must weed through.

Cons:

We used JazzHR for a while and the product itself was fine. My low rating is entirely about their cancellation process, which feels unnecessarily difficult and very one-sided in favor of JazzHR. You cannot simply log in, click a button, and cancel. Instead, you have to request cancellation, wait for an email, explain why you want to leave, and then navigate an upsell to a “hibernation” plan just to preserve your data. On top of that, they point you to a 30-day notice requirement that only applies on a bill date, which in our case means we’re locked in and paying until January 22, 2026. Key issues from our experience: No self-service cancel option. Everything has to go through a representative via email. Friction-heavy process. Request to cancel → reply to a scripted email → choose between full cancel or a $19/month hibernation upsell → confirm you accept their data deletion policy, or your account “remains open” by default. Billing terms favor JazzHR, not the customer. The 30-day notice tied to a bill date means your “earliest cancel date” may be months away, even after you’ve clearly said you want to terminate. Default is continued billing. If you miss a step or don’t respond again, the account just stays open and you keep getting charged. For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time. If you’re considering JazzHR, be aware that getting in is easy—but getting out is a process.

Kate C.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Recommend Jazz

With the exception of not having the ability to put a job on hold and still view the candidates internally without looking each candidate up individually, the program is easy to follow and keeps everyone on track.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the candidate tracking, user interface and the ability to collaborate with both our HR Team along with the hiring managers. Everyone can see where a candidate is in the process.

Cons:

The only thing I have run across is that it does not have the ability to put a job on hold and still view the candidates internally without looking each candidate up individually.

Laurie D.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed May 2025

Inexpensive and basic recruiting and talent management

Have used in recruiting new talent and managing the pool of applicants. Have used with multiple users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pretty inexpensive compared to others available currently. Not bad for a basic system but not robust.

Cons:

Takes a bit to learn the system, not readily intuitive. Seems to be a number of steps to take to use the system.

Reasons for switching to JazzHR

Cost and simplicity needed so that multi users could participate

Starla C.

Verified reviewer

Insurance

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

I will NEVER recommend this company to an enemy even!!

I have been beyond overwhelmed! I am trying to hire for my business and pay a price then get blocked on all the boards and they refuse to help, refuse to give me my money back and even though I am on month to month contract they took my money AGAIN! So I am supposed to pay for NO HIRES?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The initial customer service was good but after that it was all bad.

Cons:

They gave me one price then they blocked my jobs and I didn't get anymore candidates. I reached out for help and was told to watch videos. I told them I was done with their service and I wanted a refund. They refused to do it then they took my money AGAIN!!

Reasons for switching to JazzHR

I thought it would be better but was way worse!

Alan N.

Verified reviewer

Retail

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Good at first, horrible later on

Overall, I had a great experience. When I tried to cancel, they said I didn't give enough notice (which I did).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great results with minimal effort. Very user-friendly, which made using it even better. Just sit down and type.

Cons:

Lots of down maintenance days and lots of price increases and extra fees. In talking with JazzHR customer service reps, they don't listen to what I have to say.

Mehakpreet K.

Verified reviewer

E-Learning

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

A Needed change

Jass HR isn’t flashy, but that’s what I liked about it. It quietly handled the everyday stuff without making me click a million times or lose my mind over tiny details. Simple, reliable, and it made my life easier. Can’t ask for much more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly, Jass HR surprised me—in a good way. It’s super simple to use, and I never felt lost while navigating it. Whether I was applying for leave or updating employee info, it didn’t feel like a task. Everything was where I expected it to be, and it just worked. No overthinking needed.

Cons:

There were moments when it slowed down a bit, usually when a lot was happening at once. Also, I did find the payroll side of things a little clunky. It works, but it could be smoother.

Verified

Reviewer

Consumer Services

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed May 2025

Started good in 2020. Deteriorated over time. Terrible cancellation process.

I spent 5 years using their service. The service didn't improve, and the pricing more than doubled. And then they hit you in the face with extra fees to cancel and fees to keep your data. It's impossible to cancel online without going through someone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When I started in 2020, it was a great price. It was relatively easy to use and we were able to consolidate our applications in one place.

Cons:

Over time, the product got worse and the price went up. And no additional features were added. I think the PE company that bought them is essentially milking it.

Showing 1 - 10 of 491 Reviews

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