YouthCenter 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

YouthCenter

4.7

(16)

Pricing

Starting at $599.00 per month

About YouthCenter

YouthCenter is a cloud-based court management solution designed for juvenile case management. Its secure and compliant platform helps detention facilities, courts, and probation departments manage a wide range of youth-related information and processes. With YouthCenter, case managers and probation officers can access all relevant information related to youth on a centralized interface. The system provides a range of collaboration tools, an interface that can be personalized by the user and a robust report builder to facilitate detailed reporting. Key features include custom forms, mobile access, compliance management, duplicate client check and more.

YouthCenter Screenshots

YouthCenter Pricing and Plans

Starting price: $599.00 per month

Free Trial

Free Version

Basic

$599.00

per feature, per month

No plan information available

YouthCenter Features

Popular features found in Court Management
Calendar Management
Case Notes
Document Management
Legal Case Management
More features of YouthCenter
Alerts/Notifications
API
Case Management
Child Welfare Management
Client Management
Collaboration Tools
Compliance Management
Document Generation
HIPAA Compliant
Juvenile Court Management
Mobile Access
Reporting & Statistics
Scheduling
User Management

YouthCenter User Reviews

Overall Rating

4.7

Ratings Breakdown

69%

31%

Secondary Ratings

Ease of Use

4.4

Value for money

4.8

Customer support

4.7

Functionality

4.5

Have you used YouthCenter and would like to share your experience with others?

David C.

Verified reviewer

Civil Engineering

1001-5000 employees

Used monthly for more than 2 years

Reviewed February 2019

YouthCenter System Analyst's prospective

I provide client side support for YouthCenter and have been working with the program for 5 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service from BizStream is excellent and the company is very responsive to standard and custom requests. YouthCenter has a clean user interface and is generally easy for end-users to navigate.

Cons:

The design of the UI, font and color scheme are starting to show their age.

Karin K.

Verified reviewer

Law Enforcement

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Using Youth Center in a small department

We are a small juvenile probation department with a small budget. Youth Center has given us an excellent tool to manage cases, maintain records, and storage for documents. It is so helpful for every worker to have access to the same information when covering for someone else is needed. We use the system daily and it has streamlined our business in a lot of ways.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All data companies are helpful in the sales and onboarding stages, Youth Center included. Where Youth Center shines is the follow up support. Years after purchase we are still getting support and assistance whenever it is needed. Youth Center is regularly updated and we are clearly informed what changes we can expect to see from the update. We are regularly asked for our input when the system is making changes that are most helpful to the actual users.

Cons:

Some things may be easier with the system when they finally merge their old and new systems. But we have been given a lot of support on how to use the system as it currently functions.

Reasons for choosing YouthCenter

Youth Center was more economical and the onboarding staff was extremely helpful.

Reasons for switching to YouthCenter

Youth Center is far more economical than Ritetrack and the follow up support from Youth Center far surpasses anything we received from Handel.

Vendor Response

Thank you so much for sharing your positive experience with Youth Center! We're glad to hear that our system has helped manage your cases and records and that our team has provided you with excellent support. If you need any assistance, email us at support@youthcenter.net, and we'll be happy to help. Thanks again for choosing YouthCenter!

Replied February 2023

lana k.

Verified reviewer

Judiciary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

YouthCenter

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

to view all incoming notes on clients from other sources that input data

Cons:

I have not yet come across any issues that I feel need to be improved on

Vendor Response

Thank you for your review! It's great to hear from case managers who are actively using YouthCenter. If you ever have any issues or suggestions for the system don't hesitate to reach out to support@youthcenter.net. We're here to help!

Replied December 2021

Steve K.

Verified reviewer

Law Enforcement

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

A must for youth case management

I have found the overall experience with YouthCenter to be a game changer for managing cases. Prior to this system, we either took hand notes or created a work document. This has made our jobs much more efficient, productive, has improved communication and documentation, and the ability to receive data from cases.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Customer Support Case Management features Mobile Access Inter office communication

Cons:

Entering offenses Pages are usually not printer friendly when printed (Ex: program placement)

Vendor Response

Thank you for your review and feedback! We're glad to hear that YouthCenter has been a game-changer for your case management. We're always looking to improve based on feedback. Feel free to fill out the form at https://www.youthcenter.net/contact to submit your suggestions.

Replied February 2024

Mark C.

Verified reviewer

Law Enforcement

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Great asset for any detention facility

My overall experience has been wonderful. Whenever assistance is needed we get it quickly. Customer service has been above and beyond expectations!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of use especially when searching for specific events as well as creating reports with all different types of data points.

Cons:

Does not connect with other Facilities in order to help other Counties/Facilities to see info prior to Clients arriving.

Vendor Response

Thank you for your review! We work hard to provide fast customer support and continue to build on our feature set based on input from users like yourself. We do have in our backlog a feature that will allow a jurisdiction to push client data into YouthCenter (if both are using YC). Data-sharing agreements will need to be in place between jurisdictions to allow for this. Hopefully, this feature will help reduce the time it takes to intake a client and provide some additional insight into a juvenile prior to intake. We're always looking for suggestions to improve our software. Feel free to fill out the form at https://www.youthcenter.net/contact to submit your suggestions.

Replied December 2022

Tim S.

Verified reviewer

Government Administration

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2023

Wonderful Program for Caseload Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onboarding was very smooth. Any needed assistance was provided very quickly. The system is intuitive and easy to use. Having all the case notes in one spot makes for easy supervision of case files. Being able to generate reports about various case data is helpful to tracking trends and case statistics.

Cons:

The only issues that we have had is not being able to use multiple data sets in generating one report, although that is something that is being worked on. There have not been any negatives with this system.

Vendor Response

Thank you for your fantastic review and the perfect scores across the board! We’re happy to hear that the onboarding process was smooth for your team and are pleased that YouthCenter's intuitive design and comprehensive case management features are meeting your needs so well. We appreciate your feedback about the report generation. As you mentioned, we're actively working to enhance this feature. Your success is our top priority, and we look forward to continuing to support your important work.

Replied December 2023

Mic G.

Verified reviewer

Law Enforcement

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

YouthCenter Works Great for Juvenile Detention

YouthCenter has been great and it has put all our information in one spot that can be accessed from anywhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

YouthCenter can be accessed from anywhere. It is customizable and very easy to use and navigate. Form Builder is a plus and you can customize forms to meet our needs. You can limit access or increase access in reference to a employees job responsibilities. The ability to run reports on almost anything is helpful. YouthCenter is continuously being updated with new features and enhancements!

Cons:

It works great for what we use it as and I have no complaints!

Reasons for choosing YouthCenter

n/a

Reasons for switching to YouthCenter

YouthCenter was so much simpler and easy to use and understand.

Vendor Response

Thank you for your review! It's great to hear from case managers and administrators who are actively using YouthCenter - particularly in Juvenile Detention Centers. If you ever have any issues or suggestions for the system don't hesitate to reach out to support@youthcenter.net. We're here to help!

Replied December 2021

Timothy H.

Verified reviewer

Judiciary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Youth Center review

None that I know of.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like how it speeds up the process of getting things done such as reports and 7 day reports. The spell is is very handy for our employees. Adding a grammar check would be beneficial.

Cons:

It may be easier to use if more categories were added so a user can just click on what they need instead of having to go through several areas.

Reasons for switching to YouthCenter

It was terribly difficult to manuver through. It took a long time to complete admissions and releases. It didn't have spell check.

Vendor Response

Thank you for your review! It's great to hear from case managers and administrators who are actively using YouthCenter. We're always looking to improve the software for users like yourself. If you ever have any issues or suggestions for the system don't hesitate to reach out to support@youthcenter.net. We're here to help! We would love to get your input on making the system easier to use - fewer clicks are better.

Replied December 2021

Robin L.

Verified reviewer

Public Safety

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Court Stream

The case management program is user friendly and therefore ideal for training new staff for agencies that have high turnover. The customer service that is available is like no other. I wish our internal IT department could respond as quickly to technical problems as the highly trained and personable BizStream staff does.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software was built for the user in mind in terms of being able to configure the layout and build reports as appropriate for individual facilities.

Cons:

I really cannot think of a single complaint about this software. It fits the needs of our agency very well.

Reasons for choosing YouthCenter

Customer Service and the ability to create the software to fit the needs of our agency.

Vendor Response

Thank you for your kind review! As you mentioned, we try extremely hard to provide great customer service and support. As always, if there is anything we can do to help, don't hesitate to reach out to us for support!

Replied March 2022

Tori B.

Verified reviewer

Law Enforcement

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Two thumbs up!

YouthCenter has benefitted our organization tremendously. It allows us to access information quickly for State licensing purposes and organizes our data through generating reports that we create so we are able to collect meaningful data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is amazing. YouthCenter works very hard to make the software applicable to our agency by listening to suggestions for content, vocabulary, and logistics that are pertinent to our line of work. The software is user friendly and technologically advanced.

Cons:

There isn't really anything that stands out as an issue.

Vendor Response

Thank you for your review Tori! We do our best to poll our users for input on how they use the software and how we provide solutions to their daily case management needs. Look for upcoming webinars on new features and user group meetings in the near future.

Replied January 2022

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