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Asset Panda vs Freshservice

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Updated February 13, 2026

Asset Panda vs Freshservice: Which is best for you?

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Advice from pros
Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$50.00

per month

$29.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
IT Asset Management
4.93
Audit Planning
4.90
Customization
4.89
See All
Status Tracking
4.75
Support Ticket Management
4.69
Ticket Management
4.63
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Integrations
Microsoft Entra ID
Microsoft Entra ID
Microsoft Azure
Microsoft Azure
Freshservice
Freshservice
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OpsGenie
OpsGenie
Harvest
Harvest
Jira
Jira
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Pros / Cons
  • It is a great way to manage all of our IT Assets in one place making sure ownership, condition, and versions stay documented and up to date.
  • The mobile app can be slow at times, and occasional syncing issues make it less reliable for quick updates.
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  • It has enabled us to standardize processes, automate repetitive work, and scale support across multiple departments with a lean team. While there is a learning curve for advanced features, the overall value and stability of the platform have exceeded expectations.
  • Sometimes it takes a while for translations, especially into German, to be displayed cleanly and correctly, which can sometimes lead to confusion.
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Ease-of-Use
4.5/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.6/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2026
Advisor
  Recommendations
N/A
4 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad