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Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge-base.... Read More
Rating:  (40)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  1
Our advisors have recommended this product 1 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Freshdesk

Offering multi-channel customer support, Freshdesk brings together every customer conversation into a centralized interface, helping customer support agents address and resolve trouble tickets. Whether the interaction occurs over... Read More
Rating:  (256)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  10
Our advisors have recommended this product 10 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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PhaseWare Tracker

PhaseWare Tracker is a customer support and help desk solution. It automatically notifies users whenever clients report or escalate existing issues. Flexible deployment options include on-premise installation and a cloud-based option. Applications... Read More
Rating:  (63)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  3
Our advisors have recommended this product 3 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Samanage

Samanage is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. Samanage offers comprehensive service desk functionality that helps businesses respond to service requests in... Read More
Rating:  (380)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  3
Our advisors have recommended this product 3 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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ServiceWise

ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes and helps them to automate and streamline their IT services and help desk activities with configurable workflows,... Read More
Rating:  (2)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
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Agiloft

Agiloft is a configurable platform that includes integrated applications for help desk, customer service, web self-service, knowledge management and contract management. It offers the ability to customize different aspects of the system,... Read More
Rating:  (23)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
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Vector License Manager

Vizor from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the licenses and incidents... Read More
Rating:  (0)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
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Service Desk +

Service Desk + software provides a unified approach to service management by offering Customer Service & Support, Web Self-Service, Knowledge Management, Field Service, Help Desk, and Live Chat tools within one system. Service Desk... Read More
Rating:  (8)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  1
Our advisors have recommended this product 1 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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NICE inContact Hosted Call Center

NICE inContact is a SaaS-based call center software that helps businesses to maximizes the quality of leads and minimizes the cost of client interaction. The solution comprises of many features required to process inbound support requests... Read More
Rating:  (56)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  19
Our advisors have recommended this product 19 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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Maximizer CRM

Maximizer CRM is an integrated customer relationship management (CRM) solution suitable for organizations of all sizes across various industries. This solution can be deployed on both on-premise and in the cloud. Maximizer CRM features... Read More
Rating:  (47)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
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Mothernode CRM

Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and create effective sales process. With Mothernode CRM, individuals and sales teams alike have a system that... Read More
Rating:  (37)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
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Web+Center

Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations... Read More
Rating:  (1)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
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Business Size:  S M L
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Logicbox CRM

Logicbox is a cloud-based customer relationship management (CRM) solution that is suitable for small to midsize businesses in a variety of industries. It offers a suite of standard CRM functions that can be configured to incorporate... Read More
Rating:  (47)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  4
Our advisors have recommended this product 4 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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Soffront CRM

Soffront CRM is a Customer Relationship Management solution for small to mid-size companies. Soffront CRM helps businesses streamline and optimize all customer-related activity across the enterprise: marketing automation, sales force... Read More
Rating:  (19)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
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SmartSupport

SmartSupport by Safeharbor Knowledge Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer support and web self-service by... Read More
Rating:  (12)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  2
Our advisors have recommended this product 2 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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TeamSupport

TeamSupport is a B2B customer support software that helps teams collaborate together by eliminating miscommunications, improving customer communication and swiftly addressing client issues. TeamSupport has several key features that... Read More
Rating:  (526)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  8
Our advisors have recommended this product 8 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
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Business Size:  S M L
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SalesOutlook CRM

SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft Outlook. SalesOutlook CRM automatically syncs all customer data at one place. All files and email correspondence... Read More
Rating:  (28)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  13
Our advisors have recommended this product 13 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
Platforms: 
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Business Size:  S M L
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Base

Base CRM is the web and mobile-based customer relationship management (CRM) application that allows B2B and B2C sales professionals to manage sales, track leads and engage proactively with customers from anywhere. Base CRM features... Read More
Rating:  (81)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  102
Our advisors have recommended this product 102 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
Platforms: 
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Business Size:  S M L
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OnContact CRM

OnContact CRM is a mid-market customer relationship management (CRM) solution that can be deployed on-premise or in the cloud. OnContact includes complete sales automation, marketing automation, customer service and contact center... Read More
Rating:  (7)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Recent recommendations:  12
Our advisors have recommended this product 12 times in the last 30 days. These recommendations are based on buyers' needs. Contact us for a free consultation.
Platforms: 
Deployments: 
Business Size:  S M L
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Workbooks

Workbooks is a web-based CRM designed for small and medium businesses. It is used in a variety of industries including finance, telecommunications, construction, logistics and manufacturing (among others). It was launched in 2007 by... Read More
Rating:  (58)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on our list. The best way to get a real cost is to request a quote.
Platforms: 
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Business Size:  S M L
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Infor CRM (formerly Saleslogix)

Formerly Saleslogix, Infor CRM offers a flexible customer relationship management (CRM) system for managing relationships, information and CRM. It provides comprehensive capabilities for managing sales, marketing and customer service... Read More
Rating:  (11)
Price: 
Price Range is based on our extensive pricing research and represents a comparison of cost between the systems on o