DERDACK Enterprise Alert 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

DERDACK Enterprise Alert

4.8

(6)

Pricing

Starting at €29.00 per month

About DERDACK Enterprise Alert

DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility and responsiveness of operations teams in manufacturing, utilities, IT services, transport and logistics.

Enterprise Alert fully automates targeted alerting processes and provides for a faster, more reliable and effective response to incidents threatening the continuity of services and operations. This is in particular importance for 24/7 operated mission-critical systems and IT.

Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, email and IM. It tracks the delivery of notifications, acknowledgements and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information.

Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time. Backup engineers and stand-ins are also available.

IT service staff or engineers who are alerted often need to communi...

DERDACK Enterprise Alert Screenshots

DERDACK Enterprise Alert Pricing and Plans

Starting price: €29.00 per month

Free Trial

Free Version

Basic

€29.00

per user, per month

No plan information available

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DERDACK Enterprise Alert Features

Popular features found in Service Dispatch
Accounting Integration
Billing & Invoicing
Calendar Management
GPS
Job Management
Mobile Access
Quotes/Estimates
Real-Time Data
Real-Time Updates
Routing
Service History
Work Order Management
More features of DERDACK Enterprise Alert
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Audit Trail
Chat/Messaging
Communication Management
Contact Database
Contact Management
Customizable Templates
Dashboard
Data Import/Export
Email Alerts
Event Triggered Actions
Incident Management
Interaction Tracking
Issue Auditing
IT Incident Management
Knowledge Management
Maintenance Scheduling
Mass Notifications
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Multi-Language Alerts
On Call Scheduling
Push Notifications
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Remote Access/Control
Reporting/Analytics
Reporting & Statistics
Scenario Planning
Scheduling
Service Level Agreement (SLA) Management
Single Sign On
SMS Messaging
Templates
Third-Party Integrations
Time Tracking
Two-Way Communication
User Management
Workflow Management

DERDACK Enterprise Alert Integrations

Dynatrace

Jira

Microsoft Azure

Nagios XI

New Relic

PRTG

See all 12 integrations

DERDACK Enterprise Alert User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

5.0

Value for money

4.7

Customer support

5.0

Functionality

4.8

Have you used DERDACK Enterprise Alert and would like to share your experience with others?

Berry v.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Long time Enterprise Alert user

Enterprise Alert is a stable an easy to use. Easy to deploy and integrate with other products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use an integrate with other products. Enterprise Alert is the middle point of our communication with our monitoring systems, ticket system and handles the communication with our engineers from email, text, telephony our push notification without a glitch.

Cons:

We use the team schedule an every week we have schedule the team into multiple schedulers. I like to copy one week to the next.

Vendor Response

Thank you very much for your trust in our solution, Berry.

Replied March 2021

Eilert R.

Verified reviewer

Information Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Auswahl eines Professionelles Alarmierungssystem

Das Tool überzeugt durch einen stabilen Betrieb und leichte Installationsabläufe. Außerdem ist die Oberfläche und die Geräteeinrichtung sehr benutzerfreundlich.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- stabile und leichte Updateinstallation - einfache Bedienung - gute Integration an bestehende Monitoring Tools

Cons:

- bislang haben wir keine Contras gefunden

Vendor Response

Thank you for your review :)

Replied August 2022

Thilo G.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

great

EnterpriseAlert is in use since 2005 :-)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to deploy many connectors to other systems great customer support

Cons:

no CONs.................................

Reasons for choosing DERDACK Enterprise Alert

easy to deploy many connectors to other systems

Vendor Response

Thank you so much!

Replied April 2021

Markus R.

Verified reviewer

Insurance

10000+ employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Professionelle Alarmierungslösung für den Enterprise-Bereich

Insgesamt eine sehr empfehlenswerte Lösung zur Alarmierung im Enterprise-Umfeld.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Einfache Implementation, super Support. Bietet viele Schnittstellen zu anderen bekannten Software-Komponenten aus dem Bereich Monitoring und Event-Verarbeitung. Außerdem gibt es sehr viele Konfigurationsmöglichkeiten innerhalb der Software um diese auf die eigenen Bedürfnisse anzupassen.

Cons:

Bis jetzt haben wir keine negativen Aspekte gefunden.

Reasons for choosing DERDACK Enterprise Alert

Das Produkt hat unserem Anforderungsprofil optimal entsprochen.

Reasons for switching to DERDACK Enterprise Alert

Verwendung von standardisierter Software in Hinblick auf Support-Fähigkeit.

Gian Andri D.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Alarmierungssystem Derdack Enterprise Alert

Die Alarmierungsmöglichkeiten und die Benutzerfreundlichkeit ist sehr hoch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Die Integration von Derdack war sehr einfach und durch die Unterstützung der Derdack Supporter schnell eingerichtet. Das System funktioniert einwandfrei und ist sehr übersichtlich. Die integrierten Funktionen decken unsere Anforderungen optimal ab.

Cons:

Bis jetzt konnten wir nichts negatives feststellen.

Vendor Response

Thank you, Gian :)

Replied April 2021

Benjamin C.

Verified reviewer

Utilities

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2021

one4all

Offenes, einfach zu verstehendes und zu bedienendes System das sehr vielen Möglichkeiten bietet und das sehr gut macht was es soll -> zuverlässig Benachrichtigen

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sehr viele Möglichkeiten und Schnittstellen um Fremdsysteme anzubinden. Vielzahl von Benachrichtigungstypen von Push über Email oder SMS. Dadurch hohe Flexibilität in der Systemanabindung und Möglichkeit die Benutzer nach ihren vorleiben zu verständigen.

Cons:

Dokumentation und ToDo’s ausbaufähig. Unsere komplexe Struktur benötigt doch etwas Aufwand und Zeit um dann alles so abzubilden wie gewollt.

Showing 1 - 6 of 6 Reviews