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CloudLex

CloudLex 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

CloudLex
CloudLex
4.8
(76)
FrontRunner 2026

Pricing

Pricing available upon request

About CloudLex

CloudLex is a case management software designed for personal injury law firms to organize operations from client intake to case resolution. It is tailored for plaintiff personal injury attorneys and supports various practice areas such as motor vehicle accidents, slip and fall cases, wrongful death claims, product liability, medical malpractice, mass torts, workers' compensation, and social security disability.

The software includes a centralized matter manager for storing and organizing case-related documents and information. Its intake manager captures client details through forms and converts leads into cases. Document management features include AI-driven search tools for naming, categorizing, tagging, editing, and locating files. Users can edit and share Word, Excel, and PowerPoint files within the system while keeping calendars, emails, and contacts synchronized.

Specialized tools include a settlement calculator for tracking offers, calculating fees, and generating settlement reports. Secure communication is supported through a client messenger feature that maintains phone number privacy. Medical records retrieval functionality allows firms to initiate and monitor record re...

quests directly within cases. Data security is ensured with HIPAA-compliant protocols, encryption, and multi-factor authentication. Mobile apps for iOS and Android provide access to case details remotely.

CloudLex Screenshots

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5

CloudLex Pricing and Plans

Free Trial
Free Version

Professional

Pricing available upon request

Plan includes:

  • Comprehensive Matter Management
  • Contact Directory and Communication Management
  • Expense and Task Management
  • Information and Document Management
  • Payment Tracking
  • Iphone and Android Apps
  • Notifications
  • Reminders

Advanced

Pricing available upon request

Plan includes:

  • Matter/Calendar/Task Reporting
  • Lead Management -Status/Qualification
  • Website Forms API Integration
  • PDF Editor
  • Intake Forms
  • Online Editors for Text Documents
  • Standard Forms
  • Task Tracker

Enterprise

Pricing available upon request

Plan includes:

  • Lead and Intake Management
  • Expense Management
  • AI-powered Fuzzy Search
  • Collaboration Management
  • Archival Management
  • Document Searching
  • Website Chatbot
  • Lead Management
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CloudLex Features

  • Popular features found in Legal Case Management
    Billable & Non-Billable Hours
    Calendar Management
    Case Notes
    Client Portal
    Communication Management
    Conflict Management
    Electronic Signature
    Task Management
    Trust Accounting
    Workflow Management
  • More features of CloudLex
    2-Way Messaging
    Access Controls/Permissions
    Accounting
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    AI Summarization
    Alerts/Notifications
    API
    Appointment Management
    Approval Process Control
    Archiving & Retention
    Assignment Management
    Audit Trail
    Backup and Recovery
    Billing & Invoicing
    Budgeting/Forecasting
    Calendar Sync
    Case Management
    Categorization/Grouping
    Client Management
    Collaboration Tools
    Commenting/Notes
    Compliance Management
    Contact Database
    Contact Management
    Court Rules-Based Scheduling
    CRM
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Dashboard
    Data Import/Export
    Deadline Management
    Docket Management
    Document Automation
    Document Capture
    Document Generation
    Document Management
    Document Review
    Document Storage
    Document Templates
    Electronic Payments
    Email Management
    Expense Claims
    Expense Tracking
    File Management
    File Sharing
    Financial Analysis
    For Lawyers
    For Legal Professionals
    Forms Management
    Full Text Search
    Generative AI
    Legal Case Management
    Mobile Access
    Mobile App
    Multi-Location
    Online Payments
    Optical Character Recognition
    Payment Processing
    Prioritization
    Project Planning
    Project Templates
    Project Tracking
    Real-Time Notifications
    Receipt Management
    Records Management
    Recurring Tasks
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    Resource Management
    Search/Filter
    Secure Data Storage
    Single Sign On
    Spend Control
    Spreadsheet View
    SSL Security
    Staff Calendar
    Status Tracking
    Task Board View
    Task Editing
    Task Progress Tracking
    Task Scheduling
    Task Tagging
    Third-Party Integrations
    Timer
    Time Tracking
    To-Do List
    Two-Factor Authentication
    Version Control

CloudLex Integrations

Dropbox Business
Dropbox Business
Microsoft 365
Microsoft 365
Google Calendar
Google Calendar
OneDrive
OneDrive
Microsoft Outlook
Microsoft Outlook
Microsoft Word
Microsoft Word

See all 10 integrations

CloudLex User Reviews

Overall Rating

4.8

Ratings Breakdown

5

88%

4

8%

3

4%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.8

Erika V's profile

Erika V G.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

User-Friendly and Built for PI Attorneys

5

We love CloudLex. We have been users of CloudLex since 2020. It’s streamlined our entire personal injury practice and made case management so much more efficient. CloudLex has been a game changer for our firm. We love how intuitive it is and how every feature is tailored to personal injury work.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Extremely user-friendly and built specifically for personal injury firms, everything from intake to settlement is streamlined and intuitive.
Cons:
The mobile app could be a bit more robust, but the desktop version is excellent and we’re confident continued improvements are on the way.

Reasons for choosing CloudLex

Personal injury law specific. and user friendly

Reasons for switching to CloudLex

too complicated not personal injury law specific

Vendor Response

Hi Erika, Thank you for sharing your experience! We’re so glad to know CloudLex has helped simplify and strengthen your personal injury practice. We appreciate your feedback on our mobile apps and are actively enhancing them to deliver the same powerful CloudLex experience on the go. Your trust and support mean a lot to us, and we’re excited to continue providing features that make managing your cases even easier.

Replied November 2025

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LE

Lorna E.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Firm Administrator

5

CloudLex is an outstanding law firm case management platform that truly delivers on its promises. The software is intuitive and user-friendly, eliminating guesswork while streamlining daily operations across all areas of practice.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
A key strength of CloudLex is its commitment to continual improvement. The platform is consistently updated to stay aligned with the evolving needs of law firms. It’s also cost-effective without compromising quality, providing excellent value compared to other options on the market. Exporting files and information is a straightforward and efficient process, further enhancing productivity. CloudLex is a reliable, efficient, and forward-thinking solution for law firms in need of comprehensive case management software.
Cons:
Duplicate files are sometimes created with the Dropbox add-in. The problem can be easily alleviated by ensuring the matter name is correct during the migration process and does not require editing.

Reasons for choosing CloudLex

Cloudlex was straightforward and easy to use, with no guesswork. The options were endless, and the training and onboarding were easy as it seemed CloudLex had thought of everything before we could ask.

Reasons for switching to CloudLex

Difficult to use and not the proper software for the firm.

Vendor Response

Hi Lorna, Thank you for your thoughtful review. We’re glad CloudLex has proven to be a reliable and intuitive solution for your firm and that our regular updates continue to provide value. Your feedback helps us stay focused and motivated.

Replied September 2025

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CI

Chelsee I.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Reviewed July 2025

CloudLex Review

3

Its a working progress and we are willing to assist in feedback as best as we can, based on how our law firm utilizes the system.

Ratings Breakdown

5
Ease of use
4
Customer support
2
Functionality
icon
Pros:
Accessibility to the program itself is convenient; support team's attention to ticket items; copying/moving of documents from one case to another;
Cons:
-Lots of features need to be updated or created (PDF Editor, Texting, LexSign, QB online connection, E-Fax, etc.) -Need consolidation of certain tabs rather than having to input same information in multiple areas -Downloading then re-uploading is time consuming -Would like to have the ability to upload/adjust templates

Reasons for choosing CloudLex

There were a few other products the owner had considered prior to retaining CloudLex

Reasons for switching to CloudLex

Needles online program was not of interest to owners

Vendor Response

Hi Chelsee, Thank you so much for your thoughtful review and for being willing to share feedback based on how your firm uses CloudLex—we truly value that partnership approach. We're glad to hear you find CloudLex accessible and appreciate the attention from our support team. Our goal has always been to make the platform intuitive and reliable, so it’s great to see those efforts reflected in your experience. Regarding your suggestions: Feature Enhancements: Many of the tools you mentioned (LexSign, QuickBooks Online) are already integrated or built in, and we release improvements every sprint. We always welcome your feedback. Tab Consolidation: We are continuously refining the UI, with some improvements already in place, like the Matter/Intake overview and Insights, to help streamline information. Document Handling: No need to download and re-upload—just open, edit, and save files directly in CloudLex with Ctrl+S. Templates: You can create your document templates or choose from our

Replied September 2025

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PM

Peter M.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 12 months

Reviewed June 2025

P.I. Attorneys - DO NOT HESTITATE!

5

EXCELLENT. Customer service and support are top notch in comparison to other CMS software companies. The program itself is very good.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
very easy to use, yet maintains robust features for a full personal injury practice. Great for template generation, texting clients, keeping tracking of statute dates, and streamlining your office for a personal injury practice.
Cons:
N/A - waiting for A.I. integration. The product is great without any flaws really. I think the status and substates are a little too much but now you can hide what you do not use.

Reasons for choosing CloudLex

Cloudlex was more robust than case peer and newer aged then smart advocate. Happy Medium.

Reasons for switching to CloudLex

Filevine was terrible product, way to complicated to use and customize, and they offered ZERO customer support.

Vendor Response

Hi Peter, Thank you for the fantastic review! We're excited to hear that CloudLex has been a strong fit for your personal injury practice—and especially grateful for your kind words about our customer support and robust features like template generation, texting, and statute tracking. We hear you on the AI front—Lexee, our upcoming AI services, is on the way! If you haven’t already, you can join the waitlist and explore more here: cloudlex.com/lexee Also, glad you're making use of the ability to hide unused status/substates—your feedback is spot-on and always appreciated! Thanks again for being part of the CloudLex community.

Replied September 2025

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TH

Theresa H.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Cloudlex keeps our firm on track!

5

We started using Cloudlex a few years ago and they offered training that has made it easy to use. It keeps us on track knowing where we are at with all of the cases in the firm. They are still available for any refresher training we may need.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The customer service is wonderful! They respond to inquiries promptly and have always answered my questions. They are also very receptive to my suggestions for ways to make the software work for our firm.
Cons:
We do a few other legal matters that are not Personal Injury so for those matters we have to "create" categories and ways to input information. It works because then all of our cases are in one place.

Reasons for choosing CloudLex

Focus on Personal injury and promise of training and customer support

Vendor Response

Hi Theresa, Thank you so much for this glowing review! We’re thrilled to hear that CloudLex continues to help your firm stay organized and on top of every case—it’s exactly what we built the platform for. We’re especially proud of our dedicated training and ongoing support, and it’s great to hear that both have made a lasting impact on your experience. Whether it's onboarding or refresher sessions, our team is always here when you need us. While CloudLex is purpose-built for plaintiff personal injury, we love that you’re still able to manage your other case types within the platform—all in one place. And your suggestions help us evolve even further! Thanks again for being part of the CloudLex community—we’re here to support your firm every step of the way.

Replied September 2025

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MB

May B.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

The Ultimate Tool for Law Firm Management

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love CloudLex! It provides incredible value for money and is very easy to use. The app is detailed and user-friendly, making task management, document management, and team collaboration seamless. It keeps our firm organized, saves time, and makes handling cases much more efficient. Everything we need is in one place, and the integrations with Outlook, Gmail, and Word make it even more convenient. It’s clear that CloudLex was built with law firms in mind, and it has made a huge difference in our day-to-day operations.
Cons:
Honestly, I don’t have any major complaints. The only minor challenge is that because CloudLex is very detailed, it takes some time and practice to get fully familiar with all the features. Exploring the app and using it regularly helps, and nothing is impossible to learn. Overall, the learning curve is completely worth it for the amount of efficiency, organization, and functionality it provides.

Vendor Response

Hi May, Thank you for sharing your experience with CloudLex. We’re glad to hear that features like task management, document management, and collaboration are helping your firm stay organized and efficient. Your note is a great reminder that exploring the platform unlocks even more value over time. Thank you again for your feedback and for being part of the CloudLex community.

Replied December 2025

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MA

Melanie A.

Verified reviewer

Legal Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

My top recommendation.

5

Great. I recommend it to every law office. Not only is it reliable but has everything we need in one site, but the customer service is also quick and efficient.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy and stream-less platform to use. It’s self explanatory, making my work to be the most efficient as possible. I love being able to upload documents and have it link to companion cases. Beats lex PI any day.
Cons:
Sometimes it lags. It would be nice if I could link insurance information and all parties to companion cases.

Vendor Response

Thank you so much, Melanie, for sharing your positive experience with CloudLex! We’re thrilled to hear that the platform provides an easy and seamless personal injury case management experience. We also appreciate your highlighting the value of uploading and linking documents to companion cases. Thank you as well for sharing your insights, and we welcome your suggestions as we continue improving the platform. We’re glad to be your reliable, all-in-one solution, and we’re happy to hear our customer service continues to meet your needs. Thank you again for your recommendation!

Replied November 2025

Read More

AM

Alba Clarisa M.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

AMAZING FRIENDLY system for PI Cases

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
CloudLex has truly simplified my daily workflow. As a legal assitant, I handle dozens of cases, records and other type of documents, and deadlines every week, and CloudLex makes it all so easy to manage. The platform is incredibly user-friendly(which i LOVE) and intuitive. What I love most is how seamlessly CloudLex integrates communication, document storage, and task management all in one place. I no longer have to jump between multiple programs to find what I need, it’s all there, clearly labeled and accessible anytime. It has also made team collaboration so much smoother. Everyone stays updated in real time, and I can easily see what stage each case is in, which saves me hours of follow-up emails and confusion. Overall, CloudLex has made my job faster, easier, and more organized. I highly recommend it to any law firm looking for an efficient and reliable case management system that actually understands how legal teams work.
Cons:
So far there is nothing i dislike about it, like i mentioned above, its a very friendly/easy to use software

Vendor Response

Hi Alba, Thanks for sharing your experience! It’s great to know CloudLex is simplifying communication, document storage, task tracking, team collaboration, and more—all while helping your firm stay efficient from a unified platform built for personal injury law firms in the U.S.

Replied November 2025

Read More

CC

Celina C.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Excellent client management software for PI firms.

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Cloudlex is a highly effective solution for personal injury law firms looking for specialized client-case management system. We get ongoing development and improvements on call, they provide training on every single aspect as well. It really provides with an all in one document solution to our firm.
Cons:
So far, I've had no issues with it, nothing to not like. It is maybe not cost efficient for very small firms, but definitely a great investment if you are looking to grow and have an effective program to do so.

Vendor Response

Hi Celina, Thank you for the great feedback! We’re delighted to hear that CloudLex is helping make case management easier for your team. We appreciate you being with us and look forward to continuing to support your success!

Replied November 2025

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EF

Erin F.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

User Friendly, Efficient, Reliable

5

Very positive experience. I would recommend to any firm. The software just makes sense. Buttons and functions are make sense.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Very, very user friendly. Always updating and adding new features for efficiency. Their support team is very quick. I have put in some ideas for development and have been some implemented.
Cons:
I am very pleased with CloudLex at this time. I am confident it will continue to develop and add features.

Vendor Response

Thank you for your feedback, Erin! We're happy to hear you’re enjoying CloudLex and find it easy to use. It’s great to know our regular updates and support have had a positive impact on your experience. We appreciate your trust!

Replied October 2025

Read More

Showing 1 - 10 of 76 Reviews

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