iCONECT 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

iCONECT

4.6

(10)

Pricing

Starting at $1.00 per year

About iCONECT

iCONECT-XERA is an eDiscovery platform that allows users to manage reviews with clustering, statistical sampling and more. It supports multiple language, and it is accessible via multiple browsers, so users can review native files, including multimedia files without plug-ins.

With XERA-CONECT, users can share a mobile dashboard with view-only access for those who don’t need to review documents, including clients, administrators, project managers and other users. The centralized console provides access to unstructured data to analyze and gather metrics.

iCONECT-XERA can be installed on-premise or be hosted in the cloud. Support is provided via online resources including training videos, remote view, phone and email.

iCONECT Screenshots

iCONECT Pricing and Plans

Starting price: $1.00 per year

Free Trial

Free Version

Basic

$1.00

per user, per year

No plan information available

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iCONECT Features

Popular features found in Legal Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Management
Contract/License Management
Document Classification
Document Generation
Document Management
Electronic Signature
Optical Character Recognition
Secure Data Storage
Version Control
More features of iCONECT
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Trail
Categorization/Grouping
Chat/Messaging
Client Portal
Commenting/Notes
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Retention Management
Data Visualization
Document Automation
Document Capture
Document Check-In/Out
Document Imaging
Document Review
Document Storage
Drag & Drop
Duplicate Detection
Email Management
Email Reminders
Feedback Management
File Sharing
For Legal Professionals
Full Text Extraction
Full Text Search
Indexing
Keyword Search
Metadata Extraction
Metadata Management
Monitoring
Multi-Language
Multi-Location
Multiple File Format Support
Natural Language Search
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Review Badge Management
Review Monitoring
Review Notification
Review Request
Search/Filter
SMS Messaging
Social Media Integration
Social Sharing
SSL Security
Tagging
Template Management
Third-Party Integrations
Topic Clustering
Two-Factor Authentication
User Management
Visual Analytics
Workflow Management

iCONECT User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

4.4

Value for money

4.8

Customer support

5.0

Functionality

4.1

Michael W F.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Been with iConect and XERA from it's beginning in 2011/2012, cannot speak highly enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team at iConect make this product and their overall experience for sure. The product is intuitive, and it works as advertised containing everything my clients are looking for, but it's the people and the execution of support and partner relationships that make my business work.

Cons:

The only note I'll make regarding a negative is the upgrade/feature path recently has been a bit scattered. It would appear the development folks are trying to address everything from users at once, as well as keep up with the other players in the industry.

Vicki V.

Used daily for more than 2 years

Reviewed April 2018

I am an independent consultant, and I also manage multiple databases for a national law firm.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support through iConect deserves six stars. The person who will solve your problems and answer your questions is the one who answers the phone: no delays or callbacks. And I never have been dismissed without a satisfactory solution. They are receptive to suggestions for improvement, and these ideas are implemented quickly in subsequent updates. The software is highly user-friendly. The response from our attorneys and support staff has been consistently positive. They enjoy being able to control the organization of their materials and their reviews. The same databases can be shared with other research departments without conflict. Being able to deliver doc productions to counsel without incurring the costs of outside vendors has been a great asset. We also can give experts access to specific folders for review without compromising the confidentiality of other materials within the same database.

Cons:

The software is so adaptable that each database can be customized and tweaked to the delight of both department managers and attorneys. I cannot think of an instance that I have replied, "We cannot do that." I do wish that we still had the ability to concatenate databases, but we have found a work-around for even that.

Christine S.

Verified reviewer

Law Practice

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2020

Decent document review platform

Ratings Breakdown

Ease of use

Functionality

Pros:

It was a decent document review software. It was easy to use.

Cons:

There is a reason why Relativity is the most prevalently used doc review platform. iConect is not as convenient and the overall look for the software is outdated. I hope they update and become more marketable.

Vendor Response

Hi Christine, Thank you for your feedback! We have recently introduced our iCONECT v10 which we integrated a new look and faster UX design. We urge you to give it a look! https://www.iconect.com/ Thanks! iCONECT

Replied April 2020

Sid N.

Verified reviewer

Used daily for more than 2 years

Reviewed April 2018

A great linear review platform, supported by caring experts who really know the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy transition for users migrating from other platforms. Quick database setup, improving our time to deliver to the end user. Clever integrations that save labor.

Cons:

Traincar style UI confuses some end users, especially older end users. The next, next, next UI should be optional. The dashboard is nice, but many users dont use it at all. Would be a better UIX if folks could choose to move right into the review, rather than being gated by other features.

Kate H.

Used daily for more than 2 years

Reviewed April 2018

Xera is easy. Creating searches makes sense. Reviewing and tagging docs is quick.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility. Different levels of access for users limits fields, documents (or groups of documents), or tags. Coding as simple or complex as my users require. Paralegals can do the work they need to do, mass coding, setting up binders, without needing admin access.

Cons:

High page count PDFs. Viewing these can be slower and navigating to the page with search hits is cumbersome, though the file could be downloaded. I don't think this is a fault with Xera so much as a hassle in general.

Jorge Z.

Legal Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

iCONECT Xera is a solid and reliable review platform paired with first class support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The learning curve to teach new users is way smaller than most other competing products. As an administrator and trainer I need to be able to get a user up and running very quickly, and iCONECT Xera offers that.

Cons:

The platform lacks a proper native file ingestion feature. Adding this feature with additional metadata extraction functionality is a next logical step.

Patti Z.

Legal Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

It's uncomplicated while still having full functionality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use analytics. Custom search builder is one, if not the best in any review platform I have seen.

Cons:

No search term hit reporting. It also needs better reporting for managing document reviews, Finding out who tagged a document is way too complicated.

Gavin M.

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Responsive company and the product is still being improved.

Revenue

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

End user ease of use. There is no learning curve for users. The software is still being improved. Rubs on simple affordable hardware.

Cons:

Not full featured. It is missing a few key ediscovery requirements to make it our only ediscovery tool.

Patricia M.

Used daily for more than 2 years

Review source

Reviewed April 2018

Our firm has used iConectXera for almost 7 years. The customer service is outstanding.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The security and customization is nice. Templates have been developed for ease in creating databases

Cons:

Productions could be faster. Analytics and predictive review (especially email threading) could work better

Erin E.

Legal Services

Used unspecified for unspecified

Review source

Reviewed January 2017

Good product, fair pricing, helpful people

My firm trialed this software through ILS and once we got used to how it works we found its features valuable and impressive. ILS was very helpful. The project for which we were reviewing the software got canceled, so we no longer needed to select an e-discovery software vendor. But I recommend looking into ILS and iCONNECT xera for your e-discovery needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Impressive charts and graphs created instantly.

Cons:

A little tricky to use at first, but once you know what you are doing it makes sense.

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