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get.chat 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

get.chat
get.chat
4.7
(93)

Pricing

Starting at €49.00 per month

About get.chat

get.chat is a messaging solution that enables multiple users to access the same WhatsApp number and it can be integrated with CRM solutions or sales platforms such as HubSpot, Salesforce, Pipedrive, and more…

get.chat’s Team Inbox is ideal for businesses that communicate with their clients through WhatsApp and receive a high volume of messages daily or monthly. The solution makes it easy for businesses to give multiple agents access to the WhatsApp inbox, automate workflows, and sync contacts between WhatsApp and any other CRM or sales platforms that they’re using.

Benefits:

  • A user-friendly messaging interface for WhatsApp Business API.
  • A shared team inbox that gives multiple agents and multiple devices access to the same WhatsApp number.
  • Easy integration with HubSpot and google contacts
  • Ability to integrate WhatsApp with any connection that is available on Zapier such as: Pipedrive, Salesforce, google sheets, Gmail, Slack, Jira, Microsoft Excel, HubSpot, Intercom etc..)
  • WhatsApp Business API from 360dialog (Official WhatsApp Business Solutions Provider)
  • GDPR compliant

Requirements:

In order to be able to use the get.chat’s WhatsApp shared inbox, a WhatsApp busines...

s API key is needed. This is usually provided with the bundle or the price plans. However, there are a few requirements to acquire the API and these are set by Meta (Formerly known as Facebook): - A phone number that is not linked to any other WhatsApp account ( WhatsApp Business App or the WhatsApp application. Please note that the account needs to be deleted and not the application. - A Facebook page and a Facebook Business account - Admin access to the Facebook Business account - A website that displays the company’s business model or the products and services it sells. - The business and its website mentioned in point number 4 should be compliant with WhatsApp commerce’s policy in order to pass the Facebook business verification process.

get.chat Screenshots

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get.chat Pricing and Plans

Starting price: €49.00 per month
Free Trial
Free Version

Basic

49.00

flat rate, per month

No plan information available

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    get.chat Features

    • Popular features found in Live Chat
      Autoresponders
      Canned Responses
      Chat/Messaging
      File Sharing
      Mobile Access
      Multi-Channel Communication
      Real-Time Notifications
      Support Ticket Management
      Third-Party Integrations
      Transcripts/Chat History
      Transfers/Routing
    • More features of get.chat
      API
      Collaboration Tools
      Contact Management
      CRM
      Customizable Branding
      Document Storage
      Email Management
      @mentions
      Proactive Chat
      Real-Time Chat
      Real-time Consumer-facing Chat
      Reporting/Analytics
      Search/Filter

    get.chat Integrations

    HubSpot CRM
    HubSpot CRM
    Intercom
    Intercom
    JIRA Service Management
    JIRA Service Management
    Pipedrive
    Pipedrive
    Slack
    Slack
    Zapier
    Zapier

    See all 12 integrations

    get.chat User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    73%

    4

    27%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.7

    Customer support

    4.5

    Functionality

    4.7

    Azizah's profile

    Azizah A.

    Verified reviewer

    Telecommunications

    5001-10000 employees

    Used daily for less than 2 years

    Reviewed September 2022

    Live chat with get.chat

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Functionality
    icon
    Pros:
    Excellent support, engaging and well-presented material, and a consistently skilled manner are the software's first feelings. We have no intention of switching providers due to how pleasant it is to our sales associates and customers and its shown by the surveys that we distribute to our customer.
    Cons:
    The design of get.chat needs improvement, as it is challenging to use for the average user who is not a specialist. It is confusing to navigate thru all the feature and i have seen other software that are better in this element.

    Reasons for switching to get.chat

    Chatbot API for connecting and integrating with our current website is frequently disconnected and this posses so much problem for us.

    Read More

    EM

    Eric M.

    Verified reviewer

    Logistics and Supply Chain

    1001-5000 employees

    Used daily for less than 2 years

    Review source

    Reviewed July 2023

    Unlock Seamless Communication using GetChat

    5

    It greatly changed the way to interact with all parties along the supply chain by getting rid of communication bottlenecks.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Greatly saves on Time and Cost since it eliminates the need for writing long emails. This is achieved through active use of instant messaging, voice and video calls.
    Cons:
    It promotes team collaboration and hence an organization should be well onboarded by relevant department to ensure its successfully embraced across board.

    Reasons for switching to get.chat

    It was not bale to offer real-time language translations which is a fantastic feature in GetChat since we have diverse clients and employees across the world.

    Read More

    Kapil's profile

    Kapil V.

    Verified reviewer

    Information Technology and Services

    1001-5000 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2022

    Get.Chat for communicating with Startup team

    5

    Overall experience is very good with get.chat application. it has a very good customer support.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The software is very easy to use and collaborate and it very well connects with JIRA, Google Drive.
    Cons:
    The software needs to add more features such as meetings schedule etc.

    Reasons for choosing get.chat

    It is very easy to use and lightweight software.

    Read More

    Aditi's profile

    Aditi V.

    Verified reviewer

    Information Technology and Services

    1001-5000 employees

    Used daily for free trial

    Reviewed August 2023

    Get.chat - A Feature-Rich and Effective Document Management Solution

    5

    The Document Storage function on get.chat worked really well for me. It was scalable, safe, and simple to use. Get.chat's wide range of app connectors with other well-known programs is another feature I appreciated. In conclusion, I believe that get.chat is a fantastic solution for companies who need to save and distribute information conveniently and securely.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The get.chat feature's Document Storage was my favorite since it is simple to use, safe, scalable, and reasonably priced. I really appreciated the breadth of integrations it provides with other well-known programs. For enterprises who need to save and distribute documents easily and securely, I believe get.chat is a fantastic alternative.
    Cons:
    I really like get.chat overall, but the fact that documents can only be 100 MB in size when uploaded has to be changed. Some firms that need to keep substantial documents, including product manuals or marketing materials, may find this to be too small.

    Read More

    Akshay's profile

    Akshay S.

    Verified reviewer

    Information Technology and Services

    501-1000 employees

    Used daily for free trial

    Reviewed September 2023

    Get.chat: An All-Inclusive Platform for Communication and Collaboration

    5

    I've had a pretty good overall experience with get.chat. I discovered it to be a very user-friendly, dependable, feature-rich platform at a very reasonable cost. Additionally, I enjoyed mobile apps and integrations

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Get.chat impressed me greatly. I discovered it to be a very user-friendly, dependable, feature-rich platform at a very reasonable cost. I heartily advise anyone searching for an all-inclusive, reasonably priced communication and collaboration tool to check out get.chat.
    Cons:
    I thought get.chat was a really great platform for collaboration and communication. However, some disadvantages that must be taken into account include the restricted automation capabilities, customization possibilities, and limitation file size. Although it does provide good customer service, it is not always accessible.

    Read More

    Akshita's profile

    Akshita C.

    Verified reviewer

    Information Technology and Services

    5001-10000 employees

    Used daily for free trial

    Reviewed July 2023

    Elevating Customer Communication and Support to New Heights"

    5

    My overall experience with get.chat has been highly positive. The platform's real-time communication and proactive chat features have transformed our customer support, resulting in faster response times and increased customer satisfaction.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is a comprehensive and user-friendly platform that has significantly improved our customer communication and support efforts. I wholeheartedly recommend get.chat to anyone looking to enhance their customer engagement and support experience.
    Cons:
    there is room for improvement in its reporting capabilities, chatbot functionality, and mobile app customization. Expanding integration options and optimizing platform performance would further enhance the overall user experience.

    Read More

    Piyush's profile

    Piyush S.

    Verified reviewer

    Information Technology and Services

    201-500 employees

    Used daily for free trial

    Reviewed July 2023

    Get.chat - a better way to connect

    5

    It is great platform which comes along packed features I had a great experience using it highly recommend it.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    It's affordability, and security along with good interface.
    Cons:
    It's customisation feature can be enhanced especially text customisation.

    Read More

    Peter's profile

    Peter K.

    Verified reviewer

    Banking

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed July 2022

    Fantastic tool for Whatsapp Business integrations

    5

    my get.chat experience has been by far been wonderful. The product has given me a flawless experience by allowing me to seamlessly integrate WhatsApp Business account with other products and also allows me to use the same WhatsApp Business account with my colleagues simultaneously across multiple devices to ensure faster delivery of customer care services to our customers.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It allows me to send bulk WhatsApp messages which is very useful especially when sending messages to leads and customers. The system interface is intuitive and user-friendly and the dashboard is well organized making it an easy to use product for anyone without necessarily having any technical skills. With get.chat, me and my colleagues can access the same WhatsApp Business account from multiple devices simultaneously. It has an open API and plugins that allows integration of Whatsapp Business account with other products like Google Sheets. This is useful since it makes it easy to share files created in the Google Sheets directly to involved parties through WhatsApp Business. It also allow integration of Whatsapp Business account with Google Drive and thus it is easy to share files stored in the Drive directly through WhatsApp Business.
    Cons:
    I dislike nothing about this product. The entire system of get.cht is simple to understand and the interface is very user-friendly.

    Read More

    Winnie's profile

    Winnie C.

    Verified reviewer

    Industrial Automation

    11-50 employees

    Used daily for more than 2 years

    Reviewed June 2022

    An effective tool to integrate your WhatsApp Business account with other products

    5

    get.chat is an outstanding tool that allows easy integration of Whatsapp Business with other products to ensure efficiency and reliable delivery of customer services. It has given me an excellent experience and has been able to meet all the expectations i had when i was implementing.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is easy and fast to setup and use. It allows one to integrate the WhatsApp Business account with a variety of third party products like CRM like Hubspot and customer support system like Gmail for efficient and fast customers services delivery. It has pre-built integrations to choose from or you can opt to add your own integration based on your organization needs. It allows the support team to access the same WhatsApp Business account from multiple devices for fast delivery of customer support services. It makes it easy for the customers and clients to reach out easily whenever they have any questions. It is flexible and easily adapts to your working environment through customization. It support bulk messaging at the same time to save time.
    Cons:
    It only has a monthly purchase package plan. The plan is quite expensive especially to the low level businesses and the upcoming organizations.

    Read More

    Kuldeep's profile

    Kuldeep G.

    Verified reviewer

    Automotive

    10000+ employees

    Used daily for free trial

    Reviewed July 2023

    Get.chat - a powerful chat tool

    5

    Easy to use and helps in solving issue in real time.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Transcript and chat history can be tracked for increasing consumer engagement.
    Cons:
    It's file sharing feature can be enhanced.

    Read More

    Showing 1 - 10 of 93 Reviews

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