OnceHub 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OnceHub

4.6

(135)

Pricing

Starting at $10.00 per month

About OnceHub

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time.

Formerly known as ScheduleOnce, we are widely acknowledged as a frontrunner in online booking and calendaring, but our offering extends well beyond that to a market-leading range of tools designed to capture, qualify, engage, and convert leads with maximum efficiency and regulatory-compliant security.

Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on us to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.

Screen and weight opportunities, automatically route them to appropriate personnel, manage resource pools for team collaboration, and reserve rooms or equipment as you go. When the time is right, jump on a call, switch to video, or chat live.

Start free, then upgrade your plan.

Start simple. Close incredible.

OnceHub Screenshots

OnceHub Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$0.00

per user, per month

Plan includes:

Booking calendar landing page
Standard email reminders and follow-ups
Native calendar integrations
Native video conferencing integrations
Availability management
Analytics
Enterprise-grade security

Schedule

$10.00

per user, per month

Plan includes:

Unlimited users
Unlimited booking links and meetings
Booking calendar landing pages
Booking calendar website embeds
All meeting types, including panels
Native calendar integrations
Native video conferencing integrations
Native CRM integrations
Zapier integrations
API and webhooks

Route

$19.00

per user, per month

Plan includes:

Unlimited users
Unlimited booking links and meetings
Unlimited forms and submissions
Website embed or landing page routing forms
In-form scheduling experience
Routing based on form answers
Routing based on contact properties
Routing maps
Booking calendar landing pages
Booking calendar website embeds

Engage

$39.00

per user, per month

Plan includes:

Unlimited users
Unlimited booking links and meetings
Unlimited forms and submissions
Unlimited chatbots and conversations
Website embed or landing page chatbots
No-code, rule-based conversation flows
AI-powered conversations
Live chat, instant call and scheduling channels
Live engagements availability-based routing
Website embed or landing page routing forms

Enterprise

Pricing available upon request

No plan information available

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OnceHub Features

Popular features found in Appointment Reminder
Appointment Scheduling
Calendar Sync
Call Reminders
Customizable Templates
Payment Reminders
Recurring Appointments
Rescheduling
Self Service Portal
SMS Messaging
Two-Way Communication
More features of OnceHub
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI Copilot
AI/Machine Learning
Alerts/Notifications
API
Appointment Management
Audience Targeting
Automated Responses
Automated Routing
Automated Scheduling
Autoresponders
Availability Management
Booking Management
Calendar Management
Calendar/Reminder System
Campaign Analytics
Campaign Management
Campaign Segmentation
Canned Responses
Chatbot
Chat/Messaging
Client Database
Code-free Development
Communication Management
Confirmations/Reminders
Contact Database
Contact Management
Contextual Guidance
Conversion Tracking
Credit Card Processing
CRM
Customer Database
Customer Experience Management
Customer History
Customer Journey Mapping
Customer Segmentation
Customer Support
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Dashboard
Data Extraction
Data Import/Export
Data Visualization
Dynamic Content
Electronic Payments
Email Management
Email Reminders
Engagement Tracking
Event Calendar
Event Management
Event Scheduling
Event Triggered Actions
Facility Scheduling
Feedback Management
Forms Management
For Sales/Marketing
For Sales Teams/Organizations
Group Scheduling
Human Handover
Interaction Tracking
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
Marketing Automation
Mobile Access
Mobile Alerts
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Language
Multi-Location
Natural Language Processing
One-to-One Messaging
Online Booking
Online Forms
Online Payments
Opportunity Management
Pipeline Management
Pre-Configured Bot
Proactive Chat
Process/Workflow Automation
Product Recommendations
Query Suggestions
Real-Time Analytics
Real-time Consumer-facing Chat
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Resource Scheduling
Room Booking
Sales Analytics
Sales Trend Analysis
Scheduling
Screen Sharing
Search/Filter
Segmentation
Single Sign On
SMS Reminders
Source Tracking
Team Calendars
Template Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Trend Analysis
Video Chat
Visual Analytics
Web Forms
Website Integration
Workflow Management

OnceHub Integrations

Google Calendar

Integration rated 5.0 from 12 reviews

Keap

Microsoft Outlook

Webex Suite

PayPal

Salesforce Sales Cloud

See all 48 integrations

OnceHub User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

21%

Secondary Ratings

Ease of Use

4.1

Value for money

4.5

Customer support

4.6

Functionality

4.5

Breanna G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

A great app for automatic reminders and scheduling; works well with G Cal

Easy to use and effective to improve show rate and reduce how many calls and texts I had to send by hand as we grew.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was great for entering appointments and having it go right to our Google Calendar. The automatic reminders worked well to improve show-rate for all kinds of events. It especially made it easy when they added multiple appointment booking. I could enter people's 2 week trials into it all at once, and they could reschedule themselves also.

Cons:

It felt like other scheduling apps had more features, but slowly OnceHub was adding them. I think it would be great to have more customization and branding.

Reasons for choosing OnceHub

It was smooth, and even though it lacked some of the aesthetic customization features of calendly, it was more business minded.

Vendor Response

It's great to hear about your positive experience with OnceHub! Thank you for your feedback! The integration with Google Calendar and the automatic reminders really make managing appointments much easier. I'm glad you found value in the multi-booking feature, especially for organizing trials. Regarding additional customization options, have you tried our custom templates with email and SMS capabilities? You can also personalize communication using variables and branding. We are constantly evolving to meet user needs, and we appreciate your feedback, as it helps us consider these customer requests for future product updates.

Replied December 2025

Alex R.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed January 2025

Secretly, downgrading is not possible

Ratings Breakdown

Ease of use

Functionality

Pros:

Worked consistently. Lots of advanced features to customize things to your own liking, and integrate with other tools.

Cons:

Too complicated and too many options to sift through when customizing event types, booking pages, etc. AND, was surprised to discover that to switch from a paid plan back down to their free Basic plan, you have to wipe your account and start fresh. Downgrading is not possible, yet they don't mention this anywhere on pricing/tiers page. To me this is very misleading and borderline fraudulent, especially since in their copy they imply you can downgrade after a free trial ends (but not once you're a regular user??).

Reasons for choosing OnceHub

At the time, OnceHub was better value. Same or better calendar integration for free instead of a paid plan. That has since changed.

Vendor Response

Thank you for sharing your experience, and we're glad to hear that you were content with our service over the years. We strive to be transparent with our customers and regret any confusion you've encountered. To clarify, our policy ensures that plans are never automatically converted from free to paid; such a change requires an active choice by the user. This approach is designed to prevent any surprises regarding billing and to keep you in control of your subscription choices. Regarding the downgrade process, our policy of requiring a new account to switch to a 'Basic' plan from a paid subscription is in place to prevent abuse and plan hopping, except for a one-time allowance to downgrade at the end of the trial period. This approach helps ensure users don't exploit premium features temporarily without a long-term commitment, & it maintains the integrity of complex configurations and services designed for our paid plans. We appreciate your feedback, it is crucial for us to improve.

Replied January 2025

Verified

Reviewer

Financial Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Fantastic Scheduling Software

Wonderful!

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 4

Pros:

Love that it puts all the scheduled meetings whether we or the customer books in directly on the boss' calendar.

Cons:

We've had a couple of double bookings, but mostly because of operator error. LOL!

Charis S.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Most powerful customer engagement software

Very satisfied with the platform, I have tried many and its the only one that can capture all my business processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility - you can literally do everything you want to. I do not understand why calendly is still a thing

Cons:

Comes with a pretty steep learning curve, but it pays off

Reasons for choosing OnceHub

Much more flexible, powerful, and I could orchestrate everything I wantd

Reasons for switching to OnceHub

Competitive products lacked flexibility and were pretty expensive.

Vendor Response

We are so pleased our tools are able to cover all your business processes - this is exactly what we are striving for! Thank you so much for taking the time to give us your feedback too, we so appreciate your honesty. Would you be interested in speaking with our product team about the steep learning curve? We'd love to understand the issues better so that we can continue to improve upon it. If you would like to book a product feedback session, please follow the instructions on this link: https://go.oncehub.com/.MA3KVD68. In the meantime, may your qualified leads roll in, and do reach out to our helpful support team if you need any other assistance.

Replied July 2024

Andrew M.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Amazing features and product but not intuitive UI or customization

ScheduleOnce is solving exactly what we need it to do which is why we continue to use it. I wish tweaks were made to simplify the interface and give the ability to customize more within the tool. This is something that Acuity had that we were more excited about but ScheduleOnce has delivered what we need it to do perfectly for its core functionality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ScheduleOnce was one of the few platforms that solved a unique scenario for us. We needed the ability to book a meeting space calendar and multiple sales calendars at a single time. We do demo's of technology products and needed specific rooms booked with a sales person to execute the demo. Other products didn't allow the ability to book the meeting space and individual effectively. The other aspect that I do love is that ScheduleOnce easily connects with Zapier to push the scheduled booking through Zapier into HubSpot CRM via a form submission for a consistent experience for our sales team and ongoing automation within our company. Our sales team actually doesn't have to touch ScheduleOnce and maintains everything within HubSpot for their bookings.

Cons:

I don't like that you have to sign out and log in via Google incognito to configure different accounts. Because we are using meeting spaces as a user there is a lot of signing out and signing in to configure the accounts vs. doing it in one space or having meeting spaces different than users. Our scenario is unique but this is a frustrating part when you are trying to configure 5 different accounts to all work together for bookings. These 5 accounts aren't all people. Other aspect I don't like are: -Limited access to customize styling of the calendar booking via CSS or HTML. More flexibility to customize and style with brand fonts, look and feel etc. would be beneficial. -Complex customization of emails and if you do a warning tells you that it might not work in the future if you custom outside of their standards -The UI of ScheduleOnce is complex and although the Knowledge base is robust to solve for almost every scenario it could be much more intuitive for a user. There is a learning curve especially when using various users and meetings spaces together.

Reasons for choosing OnceHub

We evaluated ScheduleOnce, Acuity Scheduling and Calendly. It came down to ScheduleOnce and Acuity Scheduling (both accomplished our needs, Calendly couldn't book a meeting space and an individual). Our top choice was Acuity but ScheduleOnce met security practices for ISO27001 that Acuity didn't have instantly to provide the documentation. We needed to move forward fast so ScheduleOnce became our pick. We have had no issues with ScheduleOnce but depending on your needs ScheduleOnce, Acuity and Calendly are all great products.

Amanda V.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Best Appointment Management Software we have used

Overall, we absolutely love this platform. The pricing is very competitive, the platform works flawlessly, and it's perfect for all of our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, integrates REALLY WELL with what we use and our clients and potential clients find it very easy to use.

Cons:

The setup was initially a little odd but we are used to it now and have no issues.

Reasons for choosing OnceHub

Pricing was a little better and it just seemed more user friendly

Reasons for switching to OnceHub

AppointmentCore was very dated and didn't always work as it should.

Vendor Response

Amanda, how did we leave your review of OnceHub unanswered for over a month! Thank you so much for taking the time to tell us how we're doing. We also appreciate hearing how your clients and prospects experience the system. That's what matters most!

Replied January 2024

Alexander V.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2019

Appointment booking made easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've experimented with a few other scheduling & booking apps. ScheduleOnce by OnceHub stands out as the best & most convenient one for business purposes. Whenever someone wants to schedule a discovery call or consultation with my digital marketing agency, I simply hand them the page to book and I get all the info I need in a flash! It's eliminated communication barriers between myself & my customers & prospects, and has helped me greatly to expedite the marketing help I provide for small business owners and professional consultants. The best part, SO integrates direct with Google Calendar - meaning all we need to do to block off an unavailable time is create an event from our Calendar, which is a huge save for those times I'm not signed into OnceHub.

Cons:

SO doesn't easily integrate with Instagram and other social media. If IG had directly supported it as a custom booking option for business profiles, it would be even more of a life-saver for those visiting our business Instagram profile.

Reasons for choosing OnceHub

SO's features just give us more of what we need from a business standpoint. I liked the free trial so much that I couldn't afford not to sign up for a paid plan.

Verified

Reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

It has every feature you'll need

We use ScheduleOnce for client demo and support calls, they book calls from all over the world in multiple timezones so it's critical that the system recognizes the country they're in, sounds simple, most of the other software fails to do this well, therefore, we had a lot of no-shows or calls not booked at the right time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a fully-featured booking system that integrates nicely into GoToMeeting. Super easy to use with great support if you get stuck. Works well for clients compared to other solutions we've used. You can set up so it only shows call times available in the users business hours.

Cons:

Nothing major however it did take a little time to get my head around the concept of event types, booking pages, users and master pages.

Reasons for switching to OnceHub

Timely was great but they really focus on salons and spas so it was not really fit-for-purpose plus we needed integration with Go-To-Meeting as we need to email out the dial-in details separately, these got lost or people didn't follow the instructions.

Anna Maria M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Reviewed February 2025

Easy to Use

I love the simplicity east to use. Oncehub has helped my coaching business to scale and all of my clients are using Oncehub. I have actually helped fellow coaches and members switch to Oncehub

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's so easy user friendly. I love the features. The customer service is fast and precise.

Cons:

At the moment nothing to add here . Everything is great at the moment

Vendor Response

Good Day, Anna Maria, Thank you so much for your wonderful review, kind words, and feedback. We are thrilled to hear that we have positively impacted your business, your clients, and your peers. Thank you for being an excellent OnceHub ambassador! We look forward to a long and successful collaboration with you all. Kind Regards, The OnceHub team

Replied February 2025

Brian W.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2024

Affordable, Customizable, HIPAA Compliant

I work in private practice as a Marriage and Family Therapist. I have wanted to use a scheduling program, but, until I found Oncehub, I had never found one that has the customization I want, affordable cost, and HIPAA compliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a fantastic HIPAA compliant, packed with features and customizations, affordable for small offices!

Cons:

I have not had any complaints while I've been using OnceHub.

Reasons for choosing OnceHub

Affordability, Customizable, HIPAA compliant

Vendor Response

Hi Brian, Thank you so much for taking the time to write us a review and giving us such positive feedback! We are so glad to be of service and to know that our products have met your needs. Rest assured, we are always trying our best to improve wherever possible. May your business flourish now that you've partnered with us. All the best, The OnceHub team.

Replied October 2024

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