The Loan Office 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $389.00 per month
About The Loan Office
The Loan Office is a cloud-based and on-premise loan servicing solution for enterprises of all sizes. It’s suitable for lending, mortgage and financial service companies. Primary features include loan management, accounting management, automated clearing house (ACH)/EFT debiting, financial calculator, reporting and forecasting.
Other features include federal and local compliance, conversation logs, document management and payoff processing.
The Loan Office allows users to print, manage and file their tax forms such as 1098s, 1099s and Canadian T5 from within the solution. It offers integration with QuickBooks, Microsoft Excel and Microsoft Word.
Subscription pricing and perpetual licenses are available. The solution is compatible with Windows and Mac OS. Support is offered via phone and email. Other help options are offered through online newsgroups, online training and a knowledge base.
The Loan Office Screenshots

The Loan Office Pricing and Plans
Basic
$389.00
No plan information available
The Loan Office Features
- Popular features found in Loan ServicingAccountingAmortization ScheduleAutomatic Funds DistributionCollateral TrackingCompliance ManagementContact ManagementDocument ManagementLoan Portfolio ManagementPayment CollectionReporting/Analytics
- More features of The Loan OfficeACH Payment ProcessingActivity DashboardActivity TrackingAlerts/NotificationsAPIApproval Process ControlAudit TrailAuto LoansAutomated Decisioning/UnderwritingBorrower ManagementBusiness LoansClient DatabaseClient ManagementClient PortalCommercial MortgagesCommunication ManagementConfigurable WorkflowConstruction LoansCredit ReportingCRMCustomer DatabaseCustomer ManagementCustomer StatementsCustomizable BrandingCustomizable ReportsCustomizable TemplatesData Import/ExportDigital SignatureDocument StorageDocument TemplatesElectronic ApplicationsElectronic PaymentsElectronic SignatureEscrow ManagementFinancial AnalysisFinancial ManagementFor BorrowersFor BrokersGovernment LoansHUD Settlement StatementsInvestor ManagementLead ManagementLender SearchLoan ManagementLoan OriginationLoan ProcessingLoan ServicingMarketing AutomationMortgagesMulti-BranchMulti-Channel CommunicationMulti-CompanyMulti-CurrencyOnline ApplicationsOutsource ProcessingPayment RemindersPayment TrackingPipeline ManagementPre-QualificationPricing ManagementPromissory NotesProperty Tax ManagementReal-Time ReportingRefinance ManagementRemindersReporting & StatisticsResidential MortgagesRole-Based PermissionsRules-Based WorkflowSearch/FilterSecure Data StorageSelf Service PortalStatus TrackingStudent LoansTask ManagementTask SchedulingTemplate ManagementThird-Party IntegrationsThird Party Loan OriginationTransaction HistoryVisual PresentationWorkflow Management
The Loan Office Integrations
The Loan Office User Reviews
Overall Rating
4.8
Ratings Breakdown
5
83%
4
15%
3
3%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
4.8
Customer support
4.8
Functionality
4.5
Beth S.
Verified reviewer
Insurance
201-500 employees
Used unspecified for more than 2 years
Review sourceReviewed October 2018
Easy to use and affordable
5
We only have a small number of mortgage loans that we service and this software was extremely affordable and a lot easier to use than our previous software or others that we found in our research.
Ratings Breakdown
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Jeffrey B.
Verified reviewer
Financial Services
2-10 employees
Used daily for more than 2 years
Review sourceReviewed October 2018
Supports my loan servicing very well
5
Ratings Breakdown
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Kelly M.
Used unspecified for unspecified
Review sourceReviewed January 2015
Great flexibility
4
I love the flexibility the Loan Office gives me. I make community development micro business loans. I can configure a loan with multiple payback features - initial term of interest only, fixed payments, remainder amortized, balloon payments, etc... and be able to produce an accurate repayment schedule for the closing. I can email statements from right inside the program, which is handy. The reports and notices are a pain to customize (in MS Word), but that is my only complaint. My portfolio is very small, so I generally do personalized collections notices anyway. The ability to only have one funder per loan is not a problem since LLC all investments are pooled and member returns are figured on the entire portfolio, not per loan. We could also service a specific loan for an LLC member if they wished to invest outside of the pool, but we haven't done this yet. The customer service/ tech support guys are very helpful and have promptly addressed any difficulties I've sent their way. I used another, less expensive program, for about ten years, but the flexibility to create loan terms that work for my borrowers makes the additional cost very worthwhile.
Ratings Breakdown
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Rhonda H.
Financial Services
2-10 employees
Used daily for less than 2 years
Review sourceReviewed September 2016
Our small portfolio!
5
We are an Asset Management firm that is currently servicing ~140 loans. This program has been great for our needs. It was easy to load all the loans and the day-to-day management/operation is very simple.
Ratings Breakdown
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Marjorie H.
Financial Services
2-10 employees
Used daily for less than 6 months
Review sourceReviewed September 2016
First Caribbean based user
4
We are a small company based in the Caribbean that gives personal micro loans. The Loan Office is very cost effective and with the link to QB it's the perfect software for us. Whenever we have a problem we just e-mail our questions and our friendly and always helpful customer supporter will either call us or email us in the stipulated time frame. We love how we can process the payments and keep track of the delinquent borrowers. We are very pleased with the software and it helps us achieve our business goals.
Ratings Breakdown
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Pam R.
Banking
2-10 employees
Used daily for less than 2 years
Reviewed October 2018
Loan Office Review
5
Overall I have really enjoyed using the Loan Office. This is the first time I have ever used a program like this. It is fun!
Ratings Breakdown
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Carlos S.
Financial Services
2-10 employees
Used daily for less than 2 years
Review sourceReviewed October 2018
Best option in the market.
5
Before using Loan Office we tried 2 diferent softwares. Loan Office makes our operation better.
Ratings Breakdown
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Tari R.
Government Administration
51-200 employees
Used daily for less than 12 months
Reviewed October 2018
The Loan Office Review
4
The benefits for me is having the ability to track insurance, property taxes, and occupancy requirements. I can easily keep on top of who I need to contact by running a report.
Ratings Breakdown
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Michelle S.
Non-Profit Organization Management
2-10 employees
Used weekly for less than 2 years
Review sourceReviewed September 2016
The Loan Office, User Friendly
5
We were in the market to change our loan software. We did internet searches and found The Loan Office. We received great service from the start with the webinar introducing the product. Everything was very clear, and there was a time devoted to answer our questions.
Ratings Breakdown
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Brenda E.
Used unspecified for unspecified
Review sourceReviewed July 2015
Excellent product and well worth the money
5
I just want to let you know how much this program has improved my bookkeeping. I have been managing approximately 15 owner financed homes for the last 4 years. The company was losing on so much interest and late fees by keeping it manually. When I previewed this program, I knew that this would help a bunch. It not only keeps my records but it also shows the Lender his investment and his monthly interest that he is making on each note. Wyatt Gilbert was so nice and helpful with the purchase of the program and all the way up to, "OMG.Wyatt I crashed my whole system, please help!!! He was always willing to help me, even while he was out of town and on weekends. Overall, I am very pleased and would definitely recommend this program to anyone who carries and services notes. Excellent product and well worth the money.
Ratings Breakdown
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