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Sumo Logic

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Overview
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Sumo Logic 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Sumo Logic
Sumo Logic
4.6
(33)

Pricing

Pricing available upon request

About Sumo Logic

Sumo Logic is a cloud-based log management platform that helps small to large businesses create, manage and archive event logs for auditing, issue tracking and compliance. The centralized platform comes with real-time analytics module for users to identify, investigate and resolve cyber threats, data breaches, and compliance negligence.

Designed for professionals in development, engineering, IT, customer success, product, data science, security sectors, features of Sumo Logic include multiple user profiles, access controls, auto-scheduled searches, real-time alerts, identification of potential threats, custom reports and more. The system allows users to break data into silos and improve collaboration through shareable dashboards, reports and custom searches.

Sumo Logic comes with an application programming interface, which allows enterprises to modify as well as integrate the platform with several third-party software such as Artifactory, MongoDB, Data Volume, CrowdStrike, Apache, Google Apps, Heroku, Microsoft SQL Server, and more.

Sumo Logic Screenshots

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Sumo Logic Pricing and Plans

Free Trial
Free Version

Free

$0.00

per feature, per month

Plan includes:

  • 1GB Logs Ingestion
  • 3,000 DPM/day
  • 1.5GB/day Tracing Capacity
  • 7 days traces retention
  • Community Support
  • Alerts
  • Custom dashboard
  • Live Streaming

Essentials

Pricing available upon request

Plan includes:

  • Unlimited Logs
  • 50,000/day Metrics Capacity
  • 5GB/day Tracing Capacity
  • 365 days of storage
  • 8x5 support
  • AI alerts
  • Compliance
  • Geo IP Lookups

Enterprise Suite

Pricing available upon request

Plan includes:

  • Unlimited Metrics
  • Custom data retention options
  • 24 / 7 Customer Support
  • Global Intelligence Service apps
  • Log Search API
  • Root Cause Analysis
  • Distributed Tracing
  • Automated Log-level Detection

Flex

Pricing available upon request

Plan includes:

  • Unlimited Log Capacity
  • Unlimited Metrics Per Resource
  • Custom data retention
  • Log Search
  • Data Visualizations
  • Management APIs
  • Predictive Analytics
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Sumo Logic Features

  • Popular features found in IoT Analytics
    Asset Tracking
    Data Collection
    Data Synchronization
    ETL
    For IoT Devices
    Multiple Data Sources
    Real-Time Analytics
  • More features of Sumo Logic
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Ad hoc Reporting
    AI/Machine Learning
    Alerts/Notifications
    Analytics
    Anomaly Detection
    API
    Application Security
    Archiving & Retention
    Audit Trail
    Authentication
    Availability Testing
    Baseline Manager
    Behavioral Analytics
    Big Data Analytics
    Capacity Analytics
    Charting
    Compliance Management
    Compliance Tracking
    Correlation Analysis
    Customizable Dashboard
    Dashboard
    Data Connectors
    Data Import/Export
    Data Management
    Data Visualization
    Diagnostic Tools
    Drag & Drop
    Email Alerts
    Encryption
    Event Logs
    FTP Monitoring
    Intrusion Detection System
    Issue Tracking
    KPI Monitoring
    Log Analysis
    Log Collection
    Log Management
    Mail Server Monitoring
    Monitoring
    Multi-Cloud Management
    Network Monitoring
    Pattern Detection and Recognition
    Performance Analysis
    Performance Management
    Performance Metrics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Reporting/Analytics
    Root Cause Analysis
    Search/Filter
    Server Logs
    Server Monitoring
    Service Level Agreement (SLA) Management
    Status Tracking
    Threat Intelligence
    Threshold Alerts
    Transaction Monitoring
    Troubleshooting
    Troubleshooting Reports
    Two-Factor Authentication
    Uptime Reporting
    Visualization

Sumo Logic User Reviews

Overall Rating

4.6

Ratings Breakdown

5

67%

4

30%

3

3%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

4.4

Functionality

4.4

Abner's profile

Abner J.

Verified reviewer

Management Consulting

Used daily for more than 2 years

Review source

Reviewed August 2018

Heavyweight in monitoring

4

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple
Cons:
the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Read More

VR

Verified
Reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Flexible and detailed log analysis software for System Administrators

4

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Ratings Breakdown

2
Ease of use
3
Value for money
4
Customer support
5
Functionality
icon
Pros:
Extremely flexible search and reporting Log ingestion from essentially any source Good support for major operating systems Decent technical support Good communication with customers Continuously improving the software in all areas PCI/DSS qualified
Cons:
Some very poor UI design decisions Poor account management Performance can be very bad for searches over large data sets or long timeframes Expensive

Read More

SK

Satbyul K.

Verified reviewer

Computer Software

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed June 2020

Very Clear Dashboard

4

We use Sumo Logic to monitor our web-based application. This comprises of a monitoring and alerting tool for engineers and visualising usage spikes for internal display to stakeholders.

Ratings Breakdown

3
Ease of use
4
Functionality
icon
Pros:
The Sumo Logic dashboard is very clear for engineers, and also has a presentation mode that is ideal for display on a large wall monitor for other stakeholders. API integration for simple counts, creating alerts, and setting thresholds is simple enough and easily achievable by following the online documentation and examples.
Cons:
The API integration can be difficult to leverage the more advanced features, such as log monitoring. Drilling down to raw numbers for a given time range is not as easy as I would like.

Read More

VR

Verified
Reviewer

Internet

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2023

Quick search your logs

5

Overall experience is very positive

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
The search time is pretty good, where it searches in huge dumps of data and return a good result set
Cons:
Copy JSON feature is a big problem, where you cannot copy a part of result JSON

Read More

VR

Verified
Reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed September 2020

A Powerful Tool

5

Overall this tool fantastic. It's powerful and is approachable by both the experienced and inexperienced. Once you get into the deeper functionality, you can do pretty much whatever needs to be done with this tool. Just make sure you set it up correctly and what the potential billing pitfalls and your business will be better for having this tool.

Ratings Breakdown

3
Ease of use
5
Functionality
icon
Pros:
You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization. We have developers create complex searches and share them with support teams and users that are not as familiar with the tool.
Cons:
Pricing can get expensive depending on how you use the tool. Also, although queries can be shared, the original author is the only one who can edit them. It would be nice if it was made more collaborative in that regard.

Read More

karan's profile

karan v.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Excellent logging integration with Sumo Logic

5

We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.
Cons:
Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.

Read More

ArunSanthoshKumar's profile

ArunSanthoshKumar A.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed April 2022

Continuous analytics Software does the log reporting better.

5

It was a great product to do continuous analytics with the large data ingested.

Ratings Breakdown

4
Ease of use
4
Functionality
icon
Pros:
data insights and the reporting of the application.
Cons:
documentation on API has to be simple and more example-oriented to get started.

Read More

Doug's profile

Doug S.

Verified reviewer

51-200 employees

Used other for more than 2 years

Review source

Reviewed June 2018

we are able to look at our ELB logs and make decisions

5

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
low price, ease of use. The service does the work for you. Always good to have AWS do the work for you.
Cons:
Almost feel this should be free but maybe I need to look at it differently. It could be cheaper than it is.

Read More

VR

Verified
Reviewer

Education Management

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed March 2019

A great tracker for internal logs

5

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
I am able to track using our current date api events that a user did. We were really able to make this our own.
Cons:
I wish there was a hot list of calls to run or a simple format to search

Read More

DL

David L.

Verified reviewer

Computer Software

51-200 employees

Used monthly for less than 6 months

Reviewed April 2019

Great product for logging

5

Pretty good overall

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
Easily query different log sources to identify and monitor issues
Cons:
Doesn't allow simply copy and paste: requires first to right click, then choose as an option

Read More

Showing 1 - 10 of 33 Reviews

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