Foothold 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Foothold

4.6

(51)

Pricing

Starting at $2,000.00 per month

About Foothold

Foothold offers a federally-certified mental health EHR that is fully interoperable with other systems and HIEs. AWARDS is HIPAA-compliant software that offers robust case management, client tracking, billing and reporting functionality to help streamline your agency operations, giving you more time to focus on the community you serve.

Advanced functionality includes IMO, e-Prescribing, e-Labs, InSights business intelligence and much more.

Foothold works with agencies across the spectrum of human services including mental health, substance use disorder, homeless, supportive housing, developmental disabilities and HCBS (Home and Community Based Services).

Foothold Screenshots

Foothold Pricing and Plans

Starting price: $2,000.00 per month

Free Trial

Free Version

Basic

$2,000.00

per feature, per month

No plan information available

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Foothold Features

Popular features found in Mental Health
Charting
Claims Management
Confirmations/Reminders
Document Management
E-Prescribing
HIPAA Compliant
Initial Assessments
Medical Billing
Patient Portal
Secure Messaging
More features of Foothold
Activity Planning
Activity Tracking
API
Appointment Scheduling
Authorization Tracking
Automated Scheduling
Billing & Invoicing
Calendar Management
Candidate Profiles
Case List Management
Case Management
Case Notes
Certification & Licensing
Child Welfare Management
Client Chart Audit Tools
Client Management
Clinical Care
CNA Tracking
Compliance Management
Compliance Tracking
Contact Database
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Security
Electronic Signature
Eligibility Verification
Employee Management
EMR/EHR
For Home Care Providers
For Mental/Behavioral Health
Forms Management
For Nursing Homes
Geriatric Care
Goal Setting/Tracking
Group Notes
Home Health Care Management
Incident Management
Level of Care Evaluation
MDS Review
Medical History Records
Multi-Location
Multi-Provider Practice
Notes Management
Nursing Forms Tracking
Patient Management
Patient Records Management
Payment Processing
Payroll Management
Point of Care System
Program Management
Progress Notes
Progress Reports
Progress Tracking
Real-Time Reporting
Records Management
Referral Management
Referral Tracking
Reimbursement Management
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduling
Self Payment
Self Service Portal
Staff Scheduling
Task Management
Task Scheduling
Team Notes
Therapy Notes
Time Tracking
Training Management
Transaction Management
Treatment Planning
Wait List Management
Workflow Management

Foothold User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

29%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.3

Nicole G.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Very User Friendly

Overall I have enjoyed my experience with Awards in the last 5 and a half years. I have a great senior project manager who can always answer my questions and help me with anything. The upgrades to the software have been ongoing over a long period of time but have been for the positive. I would recommend Awards to any social service agency that wants to build a relationship with their EHR vendor and work closely with them over the years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Awards is easy to use for our front line staff. Training is quick and simple to get them started. The software is very user friendly in a point and click capacity for staff. As an administrator I like the ability to customize my reports and build forms that I need for my programs.

Cons:

Some of the areas of the software are very old and clunky. They need to be updated and the response to where the company is on updating them isn't great. The administrator functionality could be better, it would be great to have access to a dashboard to see how my database is doing and if there is anything that needs attention.

Shawn B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed August 2024

Just my thoughts?

it has for the most part been a good experience. I love the flexibility to use what we have. I would like to have more flexibility in how we work with consumers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

flexibility to use the form builders and the reporting. I can create anything I need and get data out of the system easily.

Cons:

It does not integrate well with Dr's First and Carasolva, or maybe they don't play well together? Also the product needs a patient portal to push forms to clients collect payments and send appointment reminders.

Reasons for choosing Foothold

Our staff still knew AWARDS and had only been away from awards for a year.

Reasons for switching to Foothold

We could not get accurate reporting and lost revenue.

Rebecca R.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

Knowledge of Implementation Staff for Billing

Not Good. In the less than a year that I have been working with Foothold I have had multiple issues with the billing builder with very little explaination. The trainer I had knew very little about the software. I learned more on my own and with the use of the help section in the software than what I learned from the trainer. Everything in the billing builder is outdated and manual. Not what I expected from a modern EHR/Billing system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The multiple reports to choose from for different data points.

Cons:

The Billing Builder Setup, so time consuming and outdated.

Reasons for switching to Foothold

We needed better reporting and tracking of data.

Mary D.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Why Foothold is a great Electronic Health Record!

As I noted above, it is the best EHR we have ever used. It is very easy to use, the programers and staff that answer the tickets are great. Foothold staff actually really listen to their Users, the monthly meeting is well attended and very much appreciated. Also, when they push new things out, they do a great job of having various training materials for users. The trainers are also great and set-up with Foothold staff goes incredibly smoothly. (always have to do a shout out to [sensitive content hidden] they are great!). [sensitive content hidden] are also.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of making reports, any information that goes into Foothold, you can report out on. The Form Builder and Plan Builder is so easy to use and the scheduling with the Charting Timetable is fantastic. It is a very intuitive EHR.

Cons:

Would like that all forms notify the signers that they have something to sign. Really looking forward to a portal for the people supported so guardians can sign there and would just like a tweak to the progress notes so you could check off a goal and then have a textbox directly under it so staff can note how they assisted them and then go on to the next goal. But this is the best EHR we have ever used.

Reasons for choosing Foothold

I had used it in my previous job and loved it and new it could work for my current job.

Reasons for switching to Foothold

PIMSY - a problem with billing MH residentials ClaimTrak- Way too expensive and it has issues all the time.

Jennifer J.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Easy to use

Generally pleased with the ease of use. I do run into glitches however, but the help team is fantastic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do like how easy it is to use the product.

Cons:

I do wish there were ways to import exactly what information you need in the report builders. Some of the builders have options that others do not, and it does make some of our reporting difficult to do. If there was a way to pull exactly and only exactly the information I want onto one report, it would be perfect. I also would like to learn more about the Medicaid part of Foothold that I don't think we have access to.

Reasons for switching to Foothold

To have our housing programs using the same EHR as our mental health and substance abuse programs.

Angel S.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Internal Roster

Our experience utilizing Foothold has been satisfactory as Foothold provides the needed capacities for us to do our work with patients and generate required reports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AWARDS (Foothold Technology) was our company EHR at some point, but then RMA became our EHR. We use AWARDS for our department to serve as an internal roster system and to provide e-consent values to the Bronx RHIO and Healthix.

Cons:

No cons noted using Foothold Techonology.

Reasons for choosing Foothold

Ease of use.

Reasons for switching to Foothold

AIRS was a bit cumbersome to use and required more technical know how.

Alisa P.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

RADIUS_Foothold

It has been easy to implement with great guides and support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How user friendly and easy to learn it is.

Cons:

the white space when creating documents that it takes up and make documents significantly long.

Reasons for choosing Foothold

flexibility, user friendly, HIPPA compliant, and reporting

Pamela S.

Verified reviewer

Individual & Family Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

What I think about Foothold

Due to my role and the capacity in which I use Foothold I love it. I only want the font size to be bigger like it was. I have had no problems learning the program or using the program for my overall needs for my job.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the Program. It's easy to learn and access your roster in order to keep track of each individual that you serve.

Cons:

The least thing I like is the notes when printed out now after the upgrade the fonts are way too small. You should put the typeset back to a bigger font size.

Darlene P.

Verified reviewer

Mental Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Great functionality and service

I am very please with Foothold AWARDs, the people we work with from there, their responsiveness and problem-solving makes our jobs easier as users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Foothold AWARDS is easy to use, responsive to regulatory changes, excellent service and help desk. It is comprehensive and allows for electronic records. Access is permission based and allows for HR, Quality Improvement, auditing, billing and programs to work in one system. The team is always working on the next improvement.

Cons:

Billing module can be difficult to achieve functionality, it is scheduled for an update in the near future.

Julie S.

Verified reviewer

Mental Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Long time AWARDS user

24 years total of using and it gets better all the time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The work flow fits us well. It is easy to teach new hires because after hitting update the prompts are easy to know where to go next.

Cons:

Some of the report features will not allow you to use the back button. It takes you back to having to start over for each program you are trying to run.

Showing 1 - 10 of 51 Reviews

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