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Opal

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Opal

Opal 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Opal
Opal
4.3
(35)

Pricing

Starting at $12,000.00 per year

About Opal

Opal is a planning platform connecting strategy to execution. Marketing & communications teams work together using Opal to enable the visibility needed to remain aligned and work as efficiently as possible.

  • Keep messaging aligned and on-brand
  • Visualize all channels within one platform
  • Approve copy and generate reviews
  • Share and repurpose the workload

Wondering if Opal is right for your organization?

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Opal User Interface

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Opal Pricing and Plans

Starting price: $12,000.00 per year
Free Trial
Free Version

Basic

$12,000.00

per year

No plan information available

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    Opal Features

    • Popular features found in Marketing Planning
      Budgeting/Forecasting
      Goal Setting/Tracking
      Marketing Calendar
      Media Planning
      Project Management
      Roadmapping
    • More features of Opal
      Access Controls/Permissions
      Activity Tracking
      Alerts/Notifications
      API
      Approval Process Control
      Artwork Management
      Assignment Management
      Brainstorming
      Brand Tracking
      Budget Management
      Calendar Management
      Campaign Management
      Campaign Planning
      Campaign Scheduling
      Campaign Segmentation
      Change Management
      Channel Management
      Chat/Messaging
      Collaboration Tools
      Commenting/Notes
      Communication Management
      Configurable Workflow
      Content Creation
      Content Library
      Content Management
      Customizable Branding
      Customizable Fields
      Customizable Templates
      Customization
      Data Import/Export
      Data Visualization
      Deadline Management
      Digital Asset Management
      Document Management
      Drag & Drop
      File Management
      File Sharing
      Filtering
      Gantt/Timeline View
      Image Library
      Live Chat
      @mentions
      Mobile Access
      Monitoring
      Multi-Account Management
      Multi-Campaign
      Multi-Channel Management
      Multi-Channel Marketing
      Multiple Projects
      Notes Management
      Planning Tools
      Post Scheduling
      Presentation Tools
      Productivity Tools
      Progress Tracking
      Project Planning
      Project Planning/Scheduling
      Project Templates
      Project Workflow
      Real-Time Notifications
      Real-Time Updates
      Reporting/Analytics
      Reporting/Project Tracking
      Reporting & Statistics
      Role-Based Permissions
      Search/Filter
      Secure Data Storage
      Single Sign On
      Social Media Integration
      Social Media Monitoring
      Spend Management
      Tagging
      Task Editing
      Task Management
      Task Planning
      Task Progress Tracking
      Task Scheduling
      Task Tagging
      Template Management
      Third-Party Integrations
      To-Do List
      User Management
      Workflow Management

    Opal Integrations

    Khoros Marketing
    Khoros Marketing
    Jira
    Jira
    Sprinklr
    Sprinklr
    Dash Social
    Dash Social
    Wrike
    Wrike
    Hootsuite
    Hootsuite

    Opal User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    40%

    4

    54%

    3

    6%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.0

    Value for money

    4.1

    Customer support

    4.4

    Functionality

    4.1

    DC
    Divyraj C.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed June 2022

    Great collaboration tool

    5

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    2
    Customer support
    5
    Functionality
    icon
    Pros:
    One of the best collaboration and task management tool. I think the file sharing functionality is best among all other features.
    Cons:
    The customer support is very slow and they can add more integrations to the software.

    Vendor Response

    Thanks so much for your review, Divyraj! I'm delighted that you're finding Opal so helpful for collaboration and task management. Our support team typically responds in less than 30 minutes during business hours (8 a.m. to 5 p.m. Pacific Time), so I'd love to hear more about your experience and where we fell short of expectations. I'm also happy to relay any requests for integrations to our product team as they continue evolving the platform. Thank you again for leaving your feedback, and please reach out if you have a few minutes to share more detail about your interactions with support: opalteam@workwithopal.com Erynn Baird Director of Customer Experience

    Replied July 2022

    Read More

    PC
    Paige C.

    Verified reviewer

    Publishing

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2022

    Almost There

    4

    It's been good. I feel like support listens - I just wish it was more platform-truth-focused. We don't use any of the budgeting or features like that. We use stamps, stories, and the calendar.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    I really enjoy the mockups that can be made. The fact that some posts look like they will when they're posted is critical to our work.
    Cons:
    There are so many little glitches that we've just accepted and had to make workarounds. Some content types don't work properly or populate like they should look like on the actual platform.

    Vendor Response

    Hi Paige, Thank you for taking the time to share your experienceit is truly important to us. I'll be sure to pass along your feedback, and I encourage you to reach out directly to Support (support@workwithopal.com) when you encounter a recurring issue. We strive to continuously improve Opal, and user input is crucial to that mission. Thanks for the opportunity to support you, and for being a customer. Katie Pocklington, Director of Customer Success

    Replied February 2022

    Read More

    IA
    Ian A.

    Verified reviewer

    Financial Services

    1001-5000 employees

    Used monthly for less than 2 years

    Review source

    Reviewed January 2022

    Awful product

    3

    I dread it when I'm asked to use it

    Ratings Breakdown

    1
    Ease of use
    1
    Value for money
    1
    Functionality
    icon
    Pros:
    The Logo is attractive, clear, easy to read - everything using the product isn't
    Cons:
    Poorly designed and difficult to use. Simple tasks are made complex by poor navigation.

    Read More

    RL
    Rachel L.

    Verified reviewer

    Marketing and Advertising

    501-1000 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2022

    Opal is a useful tool for project collaboration and social media marketing

    4

    Overall, Opal is a very useful tool for collaborating with agencies and brands, especially in terms of navigating and tracking approvals.

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    I like the natural calendar layout of Opal, and the ability to break up various social media posts into different categories via stories and moments. I also like how social media posts populate in a mock-up of what the post will actually look like on the platform, vs. just showing the asset and post copy.
    Cons:
    There are a lot of steps in building out stories, moments and shells, so it can take some time to make sure all details are in Opal.

    Vendor Response

    Rachel, thank you for your feedback! It's so great to see you're using Opal to visualize your social media content through the lens of your customers. Your input is important to us, and I appreciate you taking the time to write this review. Katie Pocklington, Director of Customer Success

    Replied February 2022

    Read More

    CA
    Chirag A.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed June 2022

    Highly Recommend for Social Media and Task Management

    4

    It's great experience to use this software, effortlessly manage my social media profiles and easily work with my team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    There are lots of features to use but personally Social Media Management and Project Management i liked most.
    Cons:
    Some of the social media sites are not available, but mostly sites are coverd which we use regularly.

    Reasons for switching to Opal

    Less features

    Vendor Response

    Hi Chirag! Thanks for sharing your thoughts on our platform. We're thrilled to read that using Opal is a great experience, and that managing your social marketing is so much easier now! Opal visualizes posts/ads for most social media platforms including Facebook, Instagram, LinkedIn, Pinterest, Snapchat, TikTok, Twitter, and YouTube. If you'd like to plan posts for channels that aren't on this list, please let us know by emailing support@workwithopal.com. I'd be happy to have the product team look into them. Thank you again for leaving us a review! Katie Pocklington Director of Customer Success

    Replied July 2022

    Read More

    AN
    Ad N.

    Verified reviewer

    Consumer Electronics

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2021

    Opal Visualizes Integrated Brand Marketing Plans

    4

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Opal helps visualize critical marketing and campaign planning data often locked up in spreadsheets and other less friendly document formats.
    Cons:
    There’s a bit of a learning curve so important to get team wide buy-in before rolling out the software.

    Vendor Response

    Thank you, Ad, for your review! We appreciate your valuable input and the validation that Opal can help visualize planning in a way spreadsheets simply cannot. We will also take into account your feedback on the learning curve and need for training during onboarding. In the meantime, if you need additional training please feel free to connect with us at support@workwithopal.com. Thank you again for taking the time to provide feedback and for being an Opal user! Katie Pocklington, Director of Customer Success

    Replied February 2022

    Read More

    LW
    Libby W.

    Verified reviewer

    Writing and Editing

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed January 2022

    Overall, a pretty good tool

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    Once you get the hang of it and learn your moments from your stories, Opal is easy to use. I like the weekly view for planning and organizing social. And the ability to tag and leave comments for co-workers on specific pieces of content comes in handy.
    Cons:
    Searching for and viewing assets is always difficult and slow. Even with a year-plus experience, it can take me a while to find the image I'm looking for.

    Vendor Response

    Thank you, Libby, for your 5/5 overall quality score! We're glad to see you're benefiting from our planning platform. We will be sure to pass along your feedback on asset viewing to the team in hopes of finding a solution for you. Thank you again for taking the time to leave us your input and for being an Opal user. Katie Pocklington, Director of Customer Success

    Replied February 2022

    Read More

    bw
    brooklynn w.

    Verified reviewer

    Consumer Goods

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2022

    Staple in Social Media Management

    5

    ease of collaboration across cross functional brands is unmatched for time saving / work quality.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Love the ease of collaboration for cross functional teams especially in a fully remote world, could not survive without it!
    Cons:
    Ease of formatting to new content types (i.e. reels, tiktok, et.c)

    Vendor Response

    We appreciate this remarkable review, Brooklynn! Thank you so much for sharing the value that Opal adds in the world of remote work. Thank you for your support and feedback! Katie Pocklington, Director of Customer Success

    Replied February 2022

    Read More

    AR
    Ana R.

    Verified reviewer

    Marketing and Advertising

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2022

    Great product

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Opal is a great product perfect for all your social media management needs. It makes publishing content and sending to Sprinklr easier than any other product I have used.
    Cons:
    I would love if you could publish from Opal instead of sending it to a different program, like Sprinklr or Sprout.

    Vendor Response

    Thank you for taking the time to share your experience with us, Ana. It's so good to hear that Opal makes managing your social media easier. I've noted your desire for native publishing capabilities with the Product team. Thank you again for the 10/10 recommendation. We appreciate you! Katie Pocklington, Director of Customer Success

    Replied February 2022

    Read More

    DO
    Deniz O.

    Verified reviewer

    Entertainment

    1001-5000 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2022

    Easy to use, seamless collaboration

    4

    Great overall, several improvements on performance would be appreciated.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Making it easier to collaborate with different parties.
    Cons:
    Sometimes the page itself gets clunky, unable to go back to the moment when exiting the video or image asset.

    Vendor Response

    Deniz, we really appreciate this feedback! I know my colleagues will be as excited as I am to hear Opal enables seamless collaboration for your team. I'm noting your frustrations with functionality, but I'd love to gather more details for the product team. I'm particularly interested in your thoughts on performance enhancements. Please reach out directly to your CSM, or feel free to email support@workwithopal.com. Thank you for taking the time to review Opal. Katie Pocklington Director of Customer Success

    Replied July 2022

    Read More

    Showing 1 - 10 of 35 Reviews

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