Drag 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Drag

4.4

(128)

Pricing

Starting at $8.00 per month

About Drag

Drag is the Everything Inbox for teams - one single place to support customers, manage tasks and close deals, from the place teams love: Email.

Shared inbox and workflow management into an all-in-one tool that seamlessly integrates with Gmail. Teams should be able to work together without leaving their inbox, eliminating the extra steps of navigating across multiple tools. Especially because all of these workflows start and finish as emails.

Drag turns Gmail into a collaborative workspace in one click and has helped over 100,000 individuals and teams around the world. Featured by Google, Techstars, Mashable, Inc. Magazine, Business Insider and various tech publications around the World.

Drag Screenshots

Drag Pricing and Plans

Starting price: $8.00 per month

Free Trial

Free Version

Starter

$8.00

per user, per month

Plan includes:

Unlimited shared inboxes
Email assignment
Internal team chat and @mentions
Shared email drafts
Shared Tags
Email Templates
Email notes and subtasks
10 automation rules
3-month reporting window

Plus

$14.00

per user, per month

Plan includes:

Email sequences
Merge Cards
File Upload
Unlimited automation rules
Automatic responder
Reports download
6-month reporting window
Default user roles

Pro

$20.00

per user, per month

Plan includes:

Custom user roles
Custom fields
SLA rules
Business hours
Custom notifications
Round-robin assignment
12-month reporting window
API

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Drag Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of Drag
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agile Methodologies
Alerts/Notifications
API
Archiving & Retention
Assignment Management
Autoresponders
Brainstorming
Business Process Automation
Calendar Management
Canned Responses
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Data Recovery
Deadline Management
Discussions/Forums
Document Storage
Drag & Drop
Email Management
Email Monitoring
Email Templates
Email Tracking
File Transfer
Idea Management
Inbox Management
@mentions
Mobile Access
Mobile App
Multi-Channel Communication
Multiple User Accounts
Notes Management
Onboarding
Process/Workflow Automation
Productivity Analysis
Productivity Tools
Progress Tracking
Project Management
Project Planning/Scheduling
Queue Management
Real Time Editing
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Response Management
Routing
SaaS Operations Management
Search/Filter
Shared Inboxes
Signature Management
Spam Blocker
Status Tracking
Support Ticket Management
Tagging
Task Management
Task Progress Tracking
Task Scheduling
Team Collaboration
Testing/QA Management
Third-Party Integrations
To-Do List
Traditional Methodologies
User Management
Workflow Management

Drag Integrations

Gmail

Zapier

Google Workspace

Google Drive

Whatsapp CRM

Google Calendar

Drag User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

30%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.6

Functionality

4.2

Matheus R.

Verified reviewer

Higher Education

201-500 employees

Used daily for less than 12 months

Review source

Reviewed March 2018

FANTASTIC tool! Helped me to boost my productivity & efficiency and made my life so much easier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Drag is how it made my life much easier, and allowed me to become way more efficient and productive than what I was in my pre-Drag life. Bring able to organize my e-mails / tasks in different categories, in a SUPER visual friendly way, helps to me better focus in my priorities, keep track of my to-dos (completed and to be completed), and save a lot of time.

Cons:

For work reasons I have to use both Gmail and Outlook accounts, and unfortunately I cannot yet sue Drag in my Outlook. But my understanding is that it is in the plans of the developers to extend the functionality to Outlook at some point.

Stacy B.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed July 2018

Stay organized and keep your calendar with ease.

Organization, ease of use, quick visual cues and ability to see where things are.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Keeping me organized is a challenge and a necessary evil. I work for 8 different companies and have my own business. All of it needs organized quick, easy, and in a visually recognizable way. Drag does all of that ane more. Dragging cards/information from one place to another without having to learn lots of steps and organizing my inbox in a visual way has helped my organization.

Cons:

It doesn't have all of the integrations I would like (yet), so I can't use it to my personal maximum choice of integration with other software I use daily.

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed April 2024

GET SCAMMED

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are helpful before they sell you access.

Cons:

I was scammed by DRAGAPP.COM LIMITED ([sensitive content hidden]) A year ago, I purchased test access to their tool. It cost me $160.80. During the purchase, there is no checkbox to confirm the regulations or consent to data processing. Despite this, after a year of having the card connected, the company billed me $384. Additionally, the tool does not have the ability to unlink card data, you had to write to them in the form to do so. I am concerned whether my payment card details have been stolen by the company and I have been defrauded of $384.

Eric Quinn H.

Verified reviewer

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2018

I have been using Drag for quite some time now and am really enjoying it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it allows me to create order out my inbox in a more robust way than just tags or folders and can be set up in a flow for the way that I work. My Inbox can get pretty unruly, so to have a tool that integrates into gmail and allows me to handle things where I spend most of my time is fantastic. It really takes the Gmail experience up to the next level.

Cons:

I wish there was a mobile app so that I could carry the experience across my work environments, but I am assuming this is in the works and will be made available in the not too distant future.

André P.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed July 2018

Been using it from the start and really helps my email management

Easy email management. Make to do lists and prioritize tasks straight from you email.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Light-weighted. Simple but great tool to manage your emails as "to do list" and prioritize tasks. You can turn in on/off on a click of a button.

Cons:

As it is a fairly new software, some features some bugs appear here and there (nothing major) and some features are still in development.

Nik P.

Verified reviewer

Used weekly for less than 12 months

Review source

Reviewed March 2018

Best Gmail & ToDo tracker for small business

Don't lose track of stuff I need to do in the future based on emails, like get back to a client in 2 months or prepare a presentation in a week. I can safely forget about it until I need to come back to it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a SUPER product for the single person business - where emailing can be a really huge burden. Gives basic CRM functionality - enough for a single business person or small team. Gives a clear overview of email for easy management. Track emails as To-Dos. Easily keep track of follow ups & tasks based on emails.

Cons:

Hard to manage multiple emails - say shifting 20 emails from New to InProgress Can be slow to load (but getting better) I'd like better Dragg functionality within each mail so I don't need to go to inbox for each one.

Sean S.

Verified reviewer

Sports

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2018

So far it has been very easy to use and lets me see everything I have coming up.

Organization of my never ending inbox, and the ability to keep messages near the top, even though I'm not ready to review the information yet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have emails that I need to keep unread in my inbox until I am ready to review the information. Sometimes takes up to a week so having multiple columns to organize the different subjects has been great. This way the emails I need don't get pushed down the list and forgotten.

Cons:

It does take a little longer to load than without. I am also using another extension inside Gmail so using both is likely causing some minor speed issues. Once I have it open it doesn't seem to affect it too much however, and I tend to leave my email open all day so not overly worried about it.

Alina C.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed July 2018

Very nice app that helps me in everyday work at client-service dept

always know about what expect from my clients, who's interesting in precise topics, etc

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

most of all i likes push notifications with true names of readers and letter topics - minimalistic design design - easy of use - pick it to letter in 1 ckick

Cons:

nothing, i think it's small tool do it functions well. but the newsletters quantity is too much )))

Dhaval D.

Verified reviewer

Consumer Electronics

Used daily for less than 12 months

Review source

Reviewed July 2018

Just what you need when you have a lot of work to do

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Drag and drop. As easy as that! This made to very easy to use the tool! Its very intuitive and therefore makes it less overwhelming to use.

Cons:

Color customization limitations. I wish I could add more colours to it and change its look better. The idea is to be able to change it as per my mood.

Mihajlo M.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed July 2018

Very useful gmail add-on for email organization

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With Drag App my inbox looks very organized and email prioritization got a new level. With Drag I am always up to date both with new and old emails. Very useful add-on!!!

Cons:

Sometimes it is in conflict with other add-ons that can cause bugging of Drag, but it does not happen often.

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