Kylas Sales CRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Kylas Sales CRM

4.8

(569)

FrontRunner 2026

Pricing

Starting at $250.00 per month

About Kylas Sales CRM

"Voted #1 CRM Software for growing Indian businesses by Capterra.
Kylas is a sales CRM designed to support growing businesses in competitive marketplaces.
It offers a Unique Pricing Framework:
It is available for a flat INR 12,999 per month, including:

Unlimited User Licenses
Onboarding and Training by CRM Experts
Kylas helps businesses identify promising sales leads and nurture them to closure for faster business growth."

KEY FEATURES :-
Lead Management -
Kylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify.
• Capture leads using lead capture forms
• Capture leads from 3rd party portals
• Bulk import leads
• Automatically assign leads to teams using Kylas Routing Engine.
• Manage your leads and analyze them by source, owner, 'created at,' and 'updated at.'
• Utilize Custom Fields and Smart Filters for Leads
• Engage with leads at multiple touchpoints using telephony, email, WhatsApp, and SMS.

Deal, Contacts & Companies Management -
Effectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketin...

g with multiple Contacts on a Deal. • Gain insights on deals, their value, and estimated closure date. • Utilize smart filters for in-depth analysis of deals • Identify who is closing deals faster • Nurture clients for multiple sales products. • Share Deal Information with teams for better collaboration • Utilize Kylas for Account-Based Marketing and focus on top revenue-generating clients. Sales Pipeline Management - •Ensure your sales leads and deals stay on track with efficient Sales Pipeline Management. •Customize pipeline stages based on your business requirements •Create different pipelines for various teams, products, and business units. •Automate specific actions or communication for different pipeline stages. •Easily sort or filter leads and deals by their closing date. Data Management - •Have complete control over your data. •Import or migrate data from other CRMs or Excel. •Export data from the system with just a few clicks. •Quickly update data in bulk - leads, deals, and tasks. •Sync Kylas Data with 3rd party apps using Webhooks. •Ensure data security. •Prevent duplication of data. •Access the right data effortlessly with the help of filters and Smart Lists. Productivity & Collaboration - Stay organized and collaborate effectively with your team throughout the sales process. •Get a 360-degree view of your business health with the sales dashboard. •Automate repetitive tasks like data entry, lead assignment, etc., using workflow automation. •Create tasks for Leads, Deals, Contacts, or Companies. •Collaborate seamlessly with your teams through Notes and Comments and @ mentions. •Stay on top of all tasks with In-App & Email Reminders. •Delegate tasks to your team. Customer Engagement - Engage your customers for better relationships and faster conversions. •Send and receive emails directly from the app. •Create email templates to save time and reduce errors. •Set up online & offline meetings with clients directly from Kylas. •Record all sales calls to monitor call quality. •Keep track of sales calls and details, updated automatically into the CRM from your mobile. •View entire SMS conversations with customers in the 'Message' section. •Send and receive WhatsApp messages from Kylas. User Access & Control - Manage all Products & Services you offer and allow team members to tag them. •Customize fields for relevant data. •Control user data access and actions. •Implement unique Sharing Rules. •Set up multiple teams with defined access. •Facilitate cross-departmental data sharing. Order Management - Effortlessly create, edit, and delete quotations on Kylas. •Access all your quotes in one place. •Download quotes as PDFs or send quotations to clients as email attachments directly from Kylas.

Kylas Sales CRM Screenshots

Kylas Sales CRM Pricing and Plans

Starting price: $250.00 per month

Free Trial

Free Version

Embark

$0.00

Plan includes:

1000 Records
Contact Management
Company Management
Deals Management
Pipeline Management
Quotations
Mobile App
Productivity Dashboard

Elevate (Unlimited Users)

$250.00

flat rate, per month

Plan includes:

Unlimited users
100000 records

Exceed

$1,250.00

flat rate, per month

No plan information available

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Kylas Sales CRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Kylas Sales CRM
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Assignment Management
Autoresponders
Calendar/Reminder System
Calendar Sync
Call Logging
Campaign Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Contact Database
Contact Management
Conversion Tracking
CRM
Customer Database
Customer Segmentation
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Extraction
Data Import/Export
Data Security
Deal Management
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Marketing
Email Templates
Email Tracking
Event Triggered Actions
Forecasting
Forms Management
For Sales Teams/Organizations
For Small Businesses
Goal Setting/Tracking
Interaction Tracking
Kanban Board
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Lead Segmentation
Mobile Access
Mobile App
Monitoring
Multi-Campaign
Online Forms
Opportunity Management
Performance Metrics
Pipeline Management
Prospecting Tools
Real-Time Data
Real-Time Notifications
Reminders
Reporting & Statistics
Role-Based Permissions
Sales Forecasting
Sales Reports
Sales Trend Analysis
Search/Filter
Social Media Integration
Softphone
Source Tracking
Template Management
Third-Party Integrations
Transfers/Routing
Web-based Deployment
Web Forms

Kylas Sales CRM Integrations

Facebook Business Suite

Integration rated 4.5 from 22 reviews

Meta for Business

Integration rated 5.0 from 16 reviews

MyOperator

Integration rated 4.8 from 15 reviews

Shopify

Integration rated 5.0 from 11 reviews

Gmail

Integration rated 4.8 from 10 reviews

Mailchimp

See all 30 integrations

Kylas Sales CRM User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

14%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.7

Pooja P.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Kylas CRM: A Game-Changer with Room for Growth

My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners. The detailed reports and insights are a great asset for tracking progress and decision-making.

Cons:

The system could improve its integration capabilities with third-party apps. Additionally, it sometimes faces performance lags during peak usage.

Amandeep K.

Verified reviewer

Management Consulting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

Great CRM support for any growing company.

It has been great. Best feature that i felt is the auto data capturing and self reminder. It's been great working experience with Kylas. Working and data recording and maintaining became easy with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's interconnectivity with our digital platforms and auto capturing data in the system. Clear and easy to use interface. Customisable dashboard.

Cons:

At this point in time, we do not have any additional requirements or concerns. Kylas is currently fulfilling all of our needs effectively, and we are satisfied with its performance and capabilities. The platform is meeting our expectations in terms of functionality, user experience, and support. Should any new needs arise in the future, we will be sure to communicate them accordingly.

Reasons for switching to Kylas Sales CRM

Missed few features that were required. Like Whatsapp linking and remarks.

Verified

Reviewer

Warehousing

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Seamless CRM That Truly Supports Sales

Overall, the CRM experience has been very positive. It centralizes all customer and deal data, which makes tracking interactions, follow‑ups, and pipeline stages much easier. Automation, reminders, and reports help improve productivity and decision‑making for both sales reps and managers. There is still some complexity, but when the CRM is fast and aligned with real sales workflows, it meaningfully boosts efficiency and customer satisfaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Best CRM i have ever used in my entire career . Made the sales easy. Advantages The sales pipeline and deal tracking features help us structure our lead flow and monitor movement from lead to closure more systematically.

Cons:

In peak hours the system sometimes feels slow (loading pages, switching between modules, dashboards not refreshing in real time), which affects productivity for active sales users

Hrishikesh B.

Verified reviewer

Wine and Spirits

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

Designed only for reporting: Worthless burden- not designed for CRM or Planning.

Overly complicated, very difficult to make sense of why the platform is designed. This is not a CRM, it is only a reporting tool, with a beautiful display for the status and stage of projects. But this tool cannot be called CRM, not designed for the people to work and maintain the records and plan on how to improve the customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can display what the deals are and what the leads are. also on one place the deals can be managed once made. I works with a little lag but you can work on the position of the deals by just dragging.

Cons:

There is no calendar. This is the worst planning tool for planning. it is good for the management to see the progress, but a havoc for the sales team to work on it as it doesn’t work for as a planning tool. This tool does not have a calendar, you cannot do your daily, weekly monthly planning, (the most basic tools for planning). KYLAS is very complicated for people who have anytime worked on any other professional CRM platform. I still can t understand why this system is designed. The objective of a CRM tool should be to maintain customer details and the tool should be designed for planning and as the result of good planning and execution, the reporting part is the result. Although the reporting also does not have much functionality, but the whole tool out here is designed for how to report and absolutely no brains have been used to design the tool to be made user friendly for the sales team who could use this tool for planning.

Akanksha K.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

“Efficient and User-Friendly CRM with Room for Mobile Enhancements”

Overall, my experience with Kylas Sales CRM has been positive. It’s user-friendly, helps streamline sales processes, and provides useful insights into team performance. While there are minor areas for improvement, the CRM has definitely helped in organizing leads and boosting productivity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really liked the intuitive user interface and ease of managing leads and deals. The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly. I also appreciated the reporting dashboards, they give a clear view of sales performance at a glance.

Cons:

The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version. Customization options for certain fields and reports could also be a bit more flexible.

Reasons for switching to Kylas Sales CRM

I switched to Kylas Sales CRM because my current company uses it as the primary CRM tool. While I have experience with Zoho CRM in my previous role, I adapted to Kylas here to align with the company’s processes and workflows, which helped me efficiently manage leads, deals, and sales activities.

Shikha S.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Kylas-CRM for Sales & Marketing

Overall, Kylas Sales CRM offers a user-friendly interface and efficient lead management tools, making it easy to track and nurture leads. The automation features help streamline workflows, and the customer support team is responsive when available. However, delays in communication can be challenging. With some improvements in response times the experience could be even better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At Waulite Technologies, we needed a CRM that could streamline our lead management and email marketing without unnecessary roadblocks. Kylas delivered—with an intuitive interface, flexible email campaigns, and responsive support that keeps things moving. Their automation and tracking features have made our sales process more efficient and organized.

Cons:

The main drawback is that the project manager is handling multiple projects, leading to delayed responses. Even on email, WhatsApp, or phone calls, there are delays, and at times, escalation to a senior and continuous follow-ups are required to get updates and keep things moving.

Reasons for choosing Kylas Sales CRM

We chose Kylas Sales CRM over other alternatives primarily because of its competitive pricing while still offering essential features like lead management, automation, and tracking that fit our business needs.

Reasons for switching to Kylas Sales CRM

We switched to Kylas Sales CRM to streamline lead management, automation, and tracking, as our previous CRM had limitations in flexibility, email campaign management, and support responsiveness.

Sai c.

Verified reviewer

Higher Education

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Kylas crm user

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its where good to communicate with learn and sales persons and easy to update the comment as well. value for money

Cons:

performance and speed is good when compared to other CRM and work flow goes good in the CRM easy to manage the things

Reasons for switching to Kylas Sales CRM

Friends justed kylas is good so the reson i have switched from zoho to kylas

Mitesh C.

Verified reviewer

Architecture & Planning

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Great support in crm by kylas.

Kylas is very smooth and easily maintain the customer data. We have 15 team member we have use very softly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dashboard system and lead data filters and Meeting data. Daily sales activity and lead preview and call reports also good

Cons:

Easy data analysis, dash board with side menu bar. They team is very helpful and also give the property response

Reasons for switching to Kylas Sales CRM

Not use properly not responding team is there

Samiya H.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Get to learn Kylas CRM

Using kylas is easy as a detailed knowledge base is given also they have videos on youtube to learn. It is user friendly along with flexibility to make is as per customer usage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to navigate and use along with the timely support receive by the kylas team. It can be modified based on customer requirement.

Cons:

Sometime it takes time to load the pages as server is down. Rest is working good.

Reasons for switching to Kylas Sales CRM

Hubspot was involving a lot of manual work which was creating issue with the correctness of data.

Arshdeep J.