Salesforce Marketing Cloud vs Sprinklr: Which is best for you?

With Salesforce Marketing Cloud, we have a great amount of control over how we engage with our customers everything from personalized email journeys, to even SMS campaigns and social media ads.

Salesforce marketing cloud randomly has extremely long slow periods, and any updates do take a bit of a while.

Integrates social media management, engagement, listening, analytics, publishing, customer service, and AI-powered features .

Setup can be complex and time-consuming; mixed reviews on support responsiveness.